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Foreword | |
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Preface | |
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Invoking the Spirit of the Renaissance | |
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Flow of the Book | |
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What Got Left Out? | |
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Acknowledgments | |
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Prologue: The Field of Polymath Dreams | |
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Sprezzatura: The Art Of Making The Complex Look Easy | |
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The New Polymath: In an Age of "Wicked Problems" and Technology Abundance | |
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The Modern-Day Technology Polymath | |
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Our "Grand Challenges" | |
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An Extinct Species in Our Complex World? | |
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Leonardo 2.0 | |
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Don't Forget Michelangelo, Raphael, and... | |
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"Spray Painters" in the New Renaissance | |
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Less Visible Signs of Our New Renaissance | |
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Recap | |
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Modern-Day Dark Ages: So Much Stagnation | |
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"Empty Calories" in Infotech | |
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Lack of Agreement around Cleantech | |
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Inconsistent Coverage in Healthtech | |
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Turning the Tide | |
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Recap | |
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Polymath Profile #1: General Electric | |
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GE Global Research | |
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Corporate IT | |
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R&D at a Business Unit | |
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Business Unit IT | |
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Recap | |
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The R-E-N-A-I-S-S-A-N-C-E Framework: Building Blocks For The New Polymath | |
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Residence: Better Technologically Equipped Than the Office | |
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Southwest Airlines and Consumerization | |
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Apple and Consumerization | |
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Rise of the Tech-Savvy Consumer | |
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Consumerization Impact-Not Just on the High-Tech Industry | |
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Wait until You See the Next-Generation Consumer | |
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Technology, Finally, Can Be about Revenue Generation | |
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Technology as a Competitive Advantage or Disadvantage | |
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Consumer Sourcing | |
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Consumer Technology Economics Are Not Just for Consumers | |
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If You Embed Technology into Your Products, Think Like a Technology Company | |
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Your Employees Are Tech-Savvy Consumers at Home | |
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Tech-Savvy Consumer = Smartass Consumer? | |
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Recap | |
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Exotics: Innovation from Left Field | |
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Women in Technology | |
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Turn Your Internal Technology into an Asset | |
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Innovation from Back-Office Processes Like Human Resources | |
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Innovation from "Game Scores" | |
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Innovation from "Unconsolidating" Vendor Bases | |
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Business Model Innovation: Demarketing Your Core Product | |
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Business Model Innovation: "Make It Up in Years" | |
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Business Model Innovation: Beyond "Freemium" | |
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The Silicon Valley Model: Move West, Young Man | |
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"Trickle-Up" Innovation | |
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Don't Forget Your Backyard | |
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Beyond BRICK | |
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Recap | |
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Polymath Profile #2: Cognizant | |
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The Early Years | |
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The Structure for Growth | |
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The Future "Future of Work" | |
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Recap | |
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Networks: Bluetooth to Broadband | |
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Alexander Bell Is Looking Down in Awe | |
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Bell Is Also Looking Down in Consternation | |
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Reinventing the Traditional Telco | |
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Who Is Willing to Wait for Telcos to Morph Themselves? | |
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Global Telecom Race | |
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Innovating the Telecom Supply Chain | |
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Recap | |
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Polymath Profile #3: Plantronics | |
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Five Decades of Telecommunications | |
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Consumerization Effect | |
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Pushing Form/Function Boundaries | |
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Recap | |
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Arsonists: And Other Disruptors | |
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Myth of Moore's Law | |
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Learning from the Automobile Service Model MAXroam: Disrupting the International Mobile Roaming Market | |
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Zoho: Disrupting the Microsoft Office Market | |
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Cartridge World: Disrupting the Printer Ink Market | |
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Rimini Street: Disrupting Enterprise Software Maintenance Markets | |
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ZDNet Blogs: Disrupting the Technology "Influencer" Market | |
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Agresso: Easing Disruptions at Its Customers | |
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HP and Cisco: Disrupting Each Other's Markets | |
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When Disruptors Get Disrupted: The Pharmaceuticals Example | |
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SAP: Trying to Disrupt the Database Market | |
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Verizon: Disrupting Cable and Other Telcos | |
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Recap | |
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Polymath Profile #4: W. R. Hambrecht | |
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United Football League | |
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The Hambrecht OpenIPO Process | |
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Recap | |
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Interfaces: For All Our Senses | |
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The BMW iDrive | |
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Microsoft Surface Computer | |
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The Sonos Controller | |
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The Tablet PC | |
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Adobe Flash | |
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Scanners and Bar Codes | |
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Digitized Information at Source | |
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Wearable Computers | |
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The CNN "Magic Wall" | |
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"SixthSense" | |
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Voice Recognition | |
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Digital Smelling and Tasting | |
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The Brain-Machine Interface | |
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Unicode and Exotic Scripts | |
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Recap | |
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Sustainability: Delivering to Both the Green and Gold Agendas | |
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Sustainability and Innovation in Public Policy | |
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Sustainability and Energy Frugality | |
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Sustainability and Innovation in Supply Chains | |
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Sustainability and Innovation in Keeping Score | |
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Sustainability and Innovation in Education | |
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Recap | |
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Polymath Profile #5: Kleiner Perkins Cleantech | |
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The Cleantech Market Opportunity | |
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Portfolio Company: Luca Technologies | |
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Portfolio Company: Silver Spring Networks | |
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Portfolio Company: Bloom Energy | |
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The Shifting Sands | |
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Recap | |
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Singularity: Human-Machine Convergence | |
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State of Medical Technology | |
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Internet of Humans and Things | |
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Medical Cities and High-Tech Villages | |
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Heartwarming Robots and Heartbreaking Autism | |
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Personalized Medicine and Personalized Doses | |
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The Tiny and the Giant: Nanotech and Sensory Databases | |
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Recap | |
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Analytics: Spreadsheets, Search, and Semantics | |
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The Black Swan Is Not That Rare | |
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It's the Age of "Big Data" | |
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Deemphasize Slice and Dice, Reemphasize Decisions | |
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We Still Have Plenty of Small Data | |
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Don't Ignore Unstructured Data | |
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And Then There Is Web and Social Data | |
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This Much Data Equals Better Visualization Tools | |
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This Much Data Equals Massive Storage Requirements | |
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This Much Data Equals Predictive Powers | |
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Recap | |
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Polymath Profile #6: National Hurricane Center | |
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Data Sources and Models | |
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Data Products | |
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Continuous Improvement | |
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Recap | |
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Networks Again: Communities, Crowds, Contracts, and Collaboration | |
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Aren't Communities a Relic from Communism? | |
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Enter Social Customer Relationship Management | |
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"Ding-Dong, It's the Avon Lady" | |
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Starbucks' Pledge 5 | |
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First Generation of "True Customer Interaction" Applications | |
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You Call This a Light Application? | |
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Nobody Ever Accused SAP of Being a Light Application | |
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"Genomes" of Communities and Crowds | |
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We Are Supposed to Rely on Love and Glory in Our Talent? | |
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Then There Are Contracted Crowds, Better Known as Outsourcing | |
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It's a Plane, It's a Bird...It's an Outsourcer? | |
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What's Accenture Doing with Lego? | |
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Employees Are Still a Major Talent Category | |
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How Do All These Talent Pools Collaborate? | |
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But...Collaboration Is Mostly Unstructured! | |
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Recap | |
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Clouds: Technology-as-a-Service | |
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Microsoft's Cloud Infrastructure | |
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DeVry in the Cloud | |
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NetSuite's Macro View from the Clouds | |
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Bessemer's Investments in the Cloud | |
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Appirio: Clouds for Clients and for Itself | |
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PaaS, as in Leapfrog | |
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Schumacher Group and the Network Effect | |
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Private versus Public Clouds | |
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Altimeter Group: Born in the Cloud | |
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Recap | |
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Polymath Profile #7: salesforce.com | |
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Democracy in Action | |
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Transparency as Market Advantage | |
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Religious Wars | |
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Recap | |
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Ethics: In an Age of Cyberwar and Cloning | |
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Florida and Biofuels | |
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Herman Tavani: Ethical Computing | |
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GPS and Routing Traffic through Family Neighborhoods | |
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Gregory Call: The Law and Technology Spawned Ethical Issues | |
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Neelie Kroes, Former EU Commissioner for Competition | |
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Governments and Our "Wicked Problems" | |
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Google's Ethics | |
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Professor Batya Friedman: Value Sensitive Design | |
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Environmental Trade-offs | |
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Erik Keller: Technology Can Learn from Horticulture | |
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Isaac Asimov and Rules for Robots | |
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Troy Angrignon: Learning from Hari Seldon | |
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Genetic Markers and Prophylactic Treatments | |
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Technology and Work/Life Balance | |
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The "Patently Absurd" Patent System | |
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Brian Sommer: Where Are the 10 Commandments of Technology? | |
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Recap | |
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Grooming Your Own New Polymath | |
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Polymath Profile #8: BP CTO | |
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CTO "Toolkit" | |
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CTO Philosophy | |
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CTO Team | |
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The "Ecosystem" | |
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Recap | |
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Moon Shots for Budding Polymaths | |
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Michelangelo: Stretch the Stretch Goals | |
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Leonardo: Live by the Ethos of "And" Not "Or" | |
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Plato: Think Big, Act Small | |
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Hypatia: Explore Exotic | |
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Shen Kuo: Exploit the Power of N | |
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Thomas Jefferson: Hone Your Serendipity "Sensors" | |
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Benjamin Franklin: Benchmark Often and Wide | |
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Isaac Newton: Leapfrog-Build on Baselines | |
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Nasir al-Din al-Tusi: Stay Humble | |
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Aristotle: Embed Ethics in Innovation Plans | |
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And the Sidebar Conversations | |
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Epilogue: The Beginner's Mind | |
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Notes | |
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About the Author | |
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Index | |