| |
| |
| Foreword | |
| |
| |
| Preface | |
| |
| |
| Invoking the Spirit of the Renaissance | |
| |
| |
| Flow of the Book | |
| |
| |
| What Got Left Out? | |
| |
| |
| Acknowledgments | |
| |
| |
| Prologue: The Field of Polymath Dreams | |
| |
| |
| |
| Sprezzatura: The Art Of Making The Complex Look Easy | |
| |
| |
| |
| The New Polymath: In an Age of "Wicked Problems" and Technology Abundance | |
| |
| |
| The Modern-Day Technology Polymath | |
| |
| |
| Our "Grand Challenges" | |
| |
| |
| An Extinct Species in Our Complex World? | |
| |
| |
| Leonardo 2.0 | |
| |
| |
| Don't Forget Michelangelo, Raphael, and... | |
| |
| |
| "Spray Painters" in the New Renaissance | |
| |
| |
| Less Visible Signs of Our New Renaissance | |
| |
| |
| Recap | |
| |
| |
| |
| Modern-Day Dark Ages: So Much Stagnation | |
| |
| |
| "Empty Calories" in Infotech | |
| |
| |
| Lack of Agreement around Cleantech | |
| |
| |
| Inconsistent Coverage in Healthtech | |
| |
| |
| Turning the Tide | |
| |
| |
| Recap | |
| |
| |
| |
| Polymath Profile #1: General Electric | |
| |
| |
| GE Global Research | |
| |
| |
| Corporate IT | |
| |
| |
| R&D at a Business Unit | |
| |
| |
| Business Unit IT | |
| |
| |
| Recap | |
| |
| |
| |
| The R-E-N-A-I-S-S-A-N-C-E Framework: Building Blocks For The New Polymath | |
| |
| |
| |
| Residence: Better Technologically Equipped Than the Office | |
| |
| |
| Southwest Airlines and Consumerization | |
| |
| |
| Apple and Consumerization | |
| |
| |
| Rise of the Tech-Savvy Consumer | |
| |
| |
| Consumerization Impact-Not Just on the High-Tech Industry | |
| |
| |
| Wait until You See the Next-Generation Consumer | |
| |
| |
| Technology, Finally, Can Be about Revenue Generation | |
| |
| |
| Technology as a Competitive Advantage or Disadvantage | |
| |
| |
| Consumer Sourcing | |
| |
| |
| Consumer Technology Economics Are Not Just for Consumers | |
| |
| |
| If You Embed Technology into Your Products, Think Like a Technology Company | |
| |
| |
| Your Employees Are Tech-Savvy Consumers at Home | |
| |
| |
| Tech-Savvy Consumer = Smartass Consumer? | |
| |
| |
| Recap | |
| |
| |
| |
| Exotics: Innovation from Left Field | |
| |
| |
| Women in Technology | |
| |
| |
| Turn Your Internal Technology into an Asset | |
| |
| |
| Innovation from Back-Office Processes Like Human Resources | |
| |
| |
| Innovation from "Game Scores" | |
| |
| |
| Innovation from "Unconsolidating" Vendor Bases | |
| |
| |
| Business Model Innovation: Demarketing Your Core Product | |
| |
| |
| Business Model Innovation: "Make It Up in Years" | |
| |
| |
| Business Model Innovation: Beyond "Freemium" | |
| |
| |
| The Silicon Valley Model: Move West, Young Man | |
| |
| |
| "Trickle-Up" Innovation | |
| |
| |
| Don't Forget Your Backyard | |
| |
| |
| Beyond BRICK | |
| |
| |
| Recap | |
| |
| |
| |
| Polymath Profile #2: Cognizant | |
| |
| |
| The Early Years | |
| |
| |
| The Structure for Growth | |
| |
| |
| The Future "Future of Work" | |
| |
| |
| Recap | |
| |
| |
| |
| Networks: Bluetooth to Broadband | |
| |
| |
| Alexander Bell Is Looking Down in Awe | |
| |
| |
| Bell Is Also Looking Down in Consternation | |
| |
| |
| Reinventing the Traditional Telco | |
| |
| |
| Who Is Willing to Wait for Telcos to Morph Themselves? | |
| |
| |
| Global Telecom Race | |
| |
| |
| Innovating the Telecom Supply Chain | |
| |
| |
| Recap | |
| |
| |
| |
| Polymath Profile #3: Plantronics | |
| |
| |
| Five Decades of Telecommunications | |
| |
| |
| Consumerization Effect | |
| |
| |
| Pushing Form/Function Boundaries | |
| |
| |
| Recap | |
| |
| |
| |
| Arsonists: And Other Disruptors | |
| |
| |
| Myth of Moore's Law | |
| |
| |
| Learning from the Automobile Service Model MAXroam: Disrupting the International Mobile Roaming Market | |
| |
| |
| Zoho: Disrupting the Microsoft Office Market | |
| |
| |
| Cartridge World: Disrupting the Printer Ink Market | |
| |
| |
| Rimini Street: Disrupting Enterprise Software Maintenance Markets | |
| |
| |
| ZDNet Blogs: Disrupting the Technology "Influencer" Market | |
| |
| |
| Agresso: Easing Disruptions at Its Customers | |
| |
| |
| HP and Cisco: Disrupting Each Other's Markets | |
| |
| |
| When Disruptors Get Disrupted: The Pharmaceuticals Example | |
| |
| |
| SAP: Trying to Disrupt the Database Market | |
| |
| |
| Verizon: Disrupting Cable and Other Telcos | |
| |
| |
| Recap | |
| |
| |
| |
| Polymath Profile #4: W. R. Hambrecht | |
| |
| |
| United Football League | |
| |
| |
| The Hambrecht OpenIPO Process | |
| |
| |
| Recap | |
| |
| |
| |
| Interfaces: For All Our Senses | |
| |
| |
| The BMW iDrive | |
| |
| |
| Microsoft Surface Computer | |
| |
| |
| The Sonos Controller | |
| |
| |
| The Tablet PC | |
| |
| |
| Adobe Flash | |
| |
| |
| Scanners and Bar Codes | |
| |
| |
| Digitized Information at Source | |
| |
| |
| Wearable Computers | |
| |
| |
| The CNN "Magic Wall" | |
| |
| |
| "SixthSense" | |
| |
| |
| Voice Recognition | |
| |
| |
| Digital Smelling and Tasting | |
| |
| |
| The Brain-Machine Interface | |
| |
| |
| Unicode and Exotic Scripts | |
| |
| |
| Recap | |
| |
| |
| |
| Sustainability: Delivering to Both the Green and Gold Agendas | |
| |
| |
| Sustainability and Innovation in Public Policy | |
| |
| |
| Sustainability and Energy Frugality | |
| |
| |
| Sustainability and Innovation in Supply Chains | |
| |
| |
| Sustainability and Innovation in Keeping Score | |
| |
| |
| Sustainability and Innovation in Education | |
| |
| |
| Recap | |
| |
| |
| |
| Polymath Profile #5: Kleiner Perkins Cleantech | |
| |
| |
| The Cleantech Market Opportunity | |
| |
| |
| Portfolio Company: Luca Technologies | |
| |
| |
| Portfolio Company: Silver Spring Networks | |
| |
| |
| Portfolio Company: Bloom Energy | |
| |
| |
| The Shifting Sands | |
| |
| |
| Recap | |
| |
| |
| |
| Singularity: Human-Machine Convergence | |
| |
| |
| State of Medical Technology | |
| |
| |
| Internet of Humans and Things | |
| |
| |
| Medical Cities and High-Tech Villages | |
| |
| |
| Heartwarming Robots and Heartbreaking Autism | |
| |
| |
| Personalized Medicine and Personalized Doses | |
| |
| |
| The Tiny and the Giant: Nanotech and Sensory Databases | |
| |
| |
| Recap | |
| |
| |
| |
| Analytics: Spreadsheets, Search, and Semantics | |
| |
| |
| The Black Swan Is Not That Rare | |
| |
| |
| It's the Age of "Big Data" | |
| |
| |
| Deemphasize Slice and Dice, Reemphasize Decisions | |
| |
| |
| We Still Have Plenty of Small Data | |
| |
| |
| Don't Ignore Unstructured Data | |
| |
| |
| And Then There Is Web and Social Data | |
| |
| |
| This Much Data Equals Better Visualization Tools | |
| |
| |
| This Much Data Equals Massive Storage Requirements | |
| |
| |
| This Much Data Equals Predictive Powers | |
| |
| |
| Recap | |
| |
| |
| |
| Polymath Profile #6: National Hurricane Center | |
| |
| |
| Data Sources and Models | |
| |
| |
| Data Products | |
| |
| |
| Continuous Improvement | |
| |
| |
| Recap | |
| |
| |
| |
| Networks Again: Communities, Crowds, Contracts, and Collaboration | |
| |
| |
| Aren't Communities a Relic from Communism? | |
| |
| |
| Enter Social Customer Relationship Management | |
| |
| |
| "Ding-Dong, It's the Avon Lady" | |
| |
| |
| Starbucks' Pledge 5 | |
| |
| |
| First Generation of "True Customer Interaction" Applications | |
| |
| |
| You Call This a Light Application? | |
| |
| |
| Nobody Ever Accused SAP of Being a Light Application | |
| |
| |
| "Genomes" of Communities and Crowds | |
| |
| |
| We Are Supposed to Rely on Love and Glory in Our Talent? | |
| |
| |
| Then There Are Contracted Crowds, Better Known as Outsourcing | |
| |
| |
| It's a Plane, It's a Bird...It's an Outsourcer? | |
| |
| |
| What's Accenture Doing with Lego? | |
| |
| |
| Employees Are Still a Major Talent Category | |
| |
| |
| How Do All These Talent Pools Collaborate? | |
| |
| |
| But...Collaboration Is Mostly Unstructured! | |
| |
| |
| Recap | |
| |
| |
| |
| Clouds: Technology-as-a-Service | |
| |
| |
| Microsoft's Cloud Infrastructure | |
| |
| |
| DeVry in the Cloud | |
| |
| |
| NetSuite's Macro View from the Clouds | |
| |
| |
| Bessemer's Investments in the Cloud | |
| |
| |
| Appirio: Clouds for Clients and for Itself | |
| |
| |
| PaaS, as in Leapfrog | |
| |
| |
| Schumacher Group and the Network Effect | |
| |
| |
| Private versus Public Clouds | |
| |
| |
| Altimeter Group: Born in the Cloud | |
| |
| |
| Recap | |
| |
| |
| |
| Polymath Profile #7: salesforce.com | |
| |
| |
| Democracy in Action | |
| |
| |
| Transparency as Market Advantage | |
| |
| |
| Religious Wars | |
| |
| |
| Recap | |
| |
| |
| |
| Ethics: In an Age of Cyberwar and Cloning | |
| |
| |
| |
| Florida and Biofuels | |
| |
| |
| Herman Tavani: Ethical Computing | |
| |
| |
| |
| GPS and Routing Traffic through Family Neighborhoods | |
| |
| |
| Gregory Call: The Law and Technology Spawned Ethical Issues | |
| |
| |
| |
| Neelie Kroes, Former EU Commissioner for Competition | |
| |
| |
| Governments and Our "Wicked Problems" | |
| |
| |
| |
| Google's Ethics | |
| |
| |
| Professor Batya Friedman: Value Sensitive Design | |
| |
| |
| |
| Environmental Trade-offs | |
| |
| |
| Erik Keller: Technology Can Learn from Horticulture | |
| |
| |
| |
| Isaac Asimov and Rules for Robots | |
| |
| |
| Troy Angrignon: Learning from Hari Seldon | |
| |
| |
| |
| Genetic Markers and Prophylactic Treatments | |
| |
| |
| Technology and Work/Life Balance | |
| |
| |
| |
| The "Patently Absurd" Patent System | |
| |
| |
| Brian Sommer: Where Are the 10 Commandments of Technology? | |
| |
| |
| Recap | |
| |
| |
| |
| Grooming Your Own New Polymath | |
| |
| |
| |
| Polymath Profile #8: BP CTO | |
| |
| |
| CTO "Toolkit" | |
| |
| |
| CTO Philosophy | |
| |
| |
| CTO Team | |
| |
| |
| The "Ecosystem" | |
| |
| |
| Recap | |
| |
| |
| |
| Moon Shots for Budding Polymaths | |
| |
| |
| Michelangelo: Stretch the Stretch Goals | |
| |
| |
| Leonardo: Live by the Ethos of "And" Not "Or" | |
| |
| |
| Plato: Think Big, Act Small | |
| |
| |
| Hypatia: Explore Exotic | |
| |
| |
| Shen Kuo: Exploit the Power of N | |
| |
| |
| Thomas Jefferson: Hone Your Serendipity "Sensors" | |
| |
| |
| Benjamin Franklin: Benchmark Often and Wide | |
| |
| |
| Isaac Newton: Leapfrog-Build on Baselines | |
| |
| |
| Nasir al-Din al-Tusi: Stay Humble | |
| |
| |
| Aristotle: Embed Ethics in Innovation Plans | |
| |
| |
| And the Sidebar Conversations | |
| |
| |
| Epilogue: The Beginner's Mind | |
| |
| |
| Notes | |
| |
| |
| About the Author | |
| |
| |
| Index | |