Leading Change Step-by-Step Tactics, Tools, and Tales

ISBN-10: 0470635622

ISBN-13: 9780470635629

Edition: 2011

Authors: Jody Spiro

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Book details

List price: $23.99
Copyright year: 2011
Publisher: John Wiley & Sons, Limited
Publication date: 1/25/2011
Binding: Paperback
Pages: 224
Size: 7.00" wide x 9.25" long x 0.75" tall
Weight: 1.100
Language: English

Acknowledgments
About the Author
Introduction: The Essentials of Leading Change Step-by-Step
Determining Your Change Strategy-and Making Your Plan
Tactics
Essential Elements
Common Mistakes to Avoid
Tool: Strategy/Action Aligner
Tales
Assessing Readiness-Where You Are Isn't Necessarily Where They Are
Tactics
Essential Elements
Common Mistakes to Avoid
Tool: Readiness Rubrics
Tales
Analyzing the Stakeholders-Who Cares? Why? and What Can They Do About It?
Tactics
Essential Elements
Common Mistakes to Avoid
Tool: Stakeholder Strategizer
Tales
Minimizing Resistance-While Maximizing Your Tolerance for It
Tactics
Types of Resistance
Essential Elements
Common Mistakes to Avoid
Tool: Resistance Reducer
Tales
Securing a Small, Early Win-Turning the Tide Toward the Results You Want
Tactics
Essential Elements
Common Mistakes to Avoid
Tool: Early Win Wonder
Tales
Engaging the Key Players in Planning-Achieving Collaboration Without Disintegration
Tactics
Essential Elements
Common Mistakes to Avoid
Tool: Collaborative Planning Parameters
Action Planning Sheet
Tales
Scaling and Sustaining-or All Your Effort Will be for Naught
Tactics
Essential Elements
Common Mistakes to Avoid
Tool: Scale and Sustainability Score Sheet
Tales
Monitoring and Continuously Improving-Taking Advantage of the Changes you Will Encounter
Tactics
Essential Elements
Common Mistakes to Avoid
Tool: The 3 R's: Review, Revise, Repeat
Tales
Conclusion: Using the Tactics and Tools to Make a Real Difference
Appendix: Sample Completed Tools
Index
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