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List of Tables and Figures | |
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Acknowledgments | |
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Introduction: Getting the Most from This Resource | |
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The Basics | |
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What Is Social Media? | |
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Why Social Media in Training? | |
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Which One? | |
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Choosing What to Use When | |
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Getting Started | |
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Summary | |
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Twitter | |
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In a Nutshell | |
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In a Larger Container | |
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How to View Twitter | |
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Advantages/Disadvantages of Twitter in Training | |
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Why Twitter Instead of Something Else? | |
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Why Twitter in Addition to Something Else | |
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Getting Started | |
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Before the Training Event | |
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Pre-Work | |
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In Class | |
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Intersession Work | |
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Formative Evaluation | |
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Summative Evaluation | |
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Post-Class: Extending the Life of the Training | |
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Twitter Tools | |
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Inside the Enterprise | |
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Case: Microblogging at Qualcomm | |
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Summary | |
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Facebook | |
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In a Nutshell | |
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In a Larger Container | |
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How to View Facebook | |
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Advantages/Disadvantages of Facebook in Training | |
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Why Facebook Instead of Something Else? | |
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Why Facebook in Addition to Something Else? | |
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Getting Started | |
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Once Your Personal Page, Group, or Fan Page Is Set Up | |
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Hosting an Online Course | |
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Prior to Course Start | |
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Intersession Work | |
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Building a Learning Community with Facebook | |
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Case: Facebook as a Community InSync Training Course Graduates | |
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And Now, a Few Words About LinkedIn | |
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Summary | |
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Blogs | |
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In a Nutshell | |
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In a Larger Container | |
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How to View Blogs | |
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Advantages/Disadvantages of Blogs in Training | |
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Why Blogs Instead of Something Else? | |
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Why Blogs in Addition to Something Else? | |
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Getting Started | |
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To Provide a Course Site or Host an Online Course | |
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Case: Public Library Uses a Blog to Host a Course | |
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To Support a Traditional Course | |
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Pre-Work | |
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Intersession Work | |
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Formative and Summative Evaluation | |
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Final Projects | |
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Post-Course | |
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Building a Learning Community | |
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Summary | |
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Wikis | |
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In a Nutshell | |
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In a Larger Container | |
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How to View Wikis | |
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Advantages/Disadvantages of Wikis in Training | |
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Why Wikis Instead of Something Else? | |
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Why Wikis in Addition to Something Else? | |
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Getting Started | |
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Hosting an Online Course | |
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Case: Jive Software Uses a Wiki to Host a Course | |
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In Addition to an Online Course | |
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To Support a Traditional Course | |
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Pre-Work | |
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Intersession Work | |
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Post-Course | |
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Formative and Summative Evaluation | |
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Building a Learning Community | |
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Summary | |
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Other Tools | |
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Google Wave | |
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Google Docs | |
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YouTube | |
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Case: Interactivity via YouTube | |
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TeacherTube | |
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Social Bookmarking | |
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Slideshare | |
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Free Virtual Classroom Tools | |
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Skype | |
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VoiceThread | |
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Mashups: Game Changers | |
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UStream | |
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Pindax | |
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Summary | |
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The Bigger Picture | |
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Well First, What Is "Learning"? | |
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What Is Social Learning? | |
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What Does Social Learning Look Like? | |
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Case: Online Community Owned by Employees of Government Agency | |
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And Now, 268 Words About Knowledge Management | |
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Social Learning: How to Do Things Versus How to Get Things Done | |
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What's the Future? | |
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Getting Started with Social Learning | |
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Summary | |
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Afterword: Be the Change | |
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Selling the Change | |
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Being the Change | |
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Appendix | |
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References and Suggested Reading | |
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About the Author | |