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Marketing 3. 0 From Products to Customers to the Human Spirit

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ISBN-10: 0470598824

ISBN-13: 9780470598825

Edition: 2010

Authors: Philip Kotler, Hermawan Kartajaya, Iwan Setiawan

List price: $21.00
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Description:

Over the years, marketing has mutated through three stages. Many of today's marketers still practice marketing 1.0, some practice marketing 2.0, and a few are moving into marketing 3.0. The greatest opportunities will come to marketers practicing 3.0.Marketing 1.0, or "the product-centric era" was that stage where companies appealed to the mind of customers by providing rational arguments why the customer should buy their product. Marketing 2.0, "the customer-centric era" was the new stage where companies tried to connect emotionally with the customers so that their preference would be based on a mind and heart connection with the company. Now that almost every organization claims to be…    
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Book details

List price: $21.00
Copyright year: 2010
Publisher: John Wiley & Sons, Limited
Publication date: 5/25/2010
Binding: Hardcover
Pages: 208
Size: 6.30" wide x 9.10" long x 1.00" tall
Weight: 0.836

Wesley Schultz is Professor of Psychology at California State University, San Marcos. His expertise is in social psychology, environmental psychology, and statistics. His work in these areas has focused particularly on social influence, and effective strategies for promoting conservation behavior. He has published extensively in these areas, with recent books on the Psychology of Sustainable Development (Kluwer, 2002), Attitudes and Opinions (Erlbaum, 2005), and Social Psychology: An Applied Perspective (Prentice-Hall, 2000). Over the past 10 years, he has published more than 40 book chapters and peer-reviewed articles, and given hundreds of professional and invited presentations around the…    

Foreword
Preface
About the Authors
Trends
Welcome to Marketing 3.0
Future Model for Marketing 3.0
Strategy
Marketing the Mission to the Consumers
Marketing the Values to the Employees
Marketing the Values to the Channel Partners
Marketing the Vision to the Shareholders
Application
Delivering Socio-Cultural Transformation
Creating Emerging Market Entrepreneurs
Striving for Environmental Sustainability
Putting It All Together
Index