Mastering Organizational Knowledge Flow How to Make Knowledge Sharing Work

Name: Mastering Organizational Knowledge Flow How to Make Knowledge Sharing Work
Price: 5.7 USD
Availability: InStock
ISBN: 9780470559901

ISBN-10: 047055990X

ISBN-13: 9780470559901

Edition: 2010

Authors: Frank Leistner

List price: $26.99

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Description:

Get your organization's expertise out of its silos and make it flow-with lessons from over a decade of experienceLooking at knowledge management in a holistic way, Mastering Organizational Knowledge Flow: How to Make Knowledge Sharing Work puts the proper emphasis on non-technical issues. As knowledge is deeply connected to humans, the author moves away from the often overused and therefore burned-out term "knowledge management" to the better-suited term "knowledge flow management." Provides lessons learned and case studies from real experience Discusses key knowledge flow components, success factors and traps, and where to startCovering topics such as the power of scaling, internal…

Book details

List price: $26.99
Copyright year: 2010
Publisher: John Wiley & Sons, Limited
Publication date: 4/16/2010
Binding: Hardcover
Pages: 208
Size: 6.30" wide x 9.35" long x 0.82" tall
Weight: 0.902
Language: English



Foreword: The Generations of Knowledge Management


Preface


Acknowledgments



The Human Touch


Why This Book?


Terminology and Definitions


Taking a Holistic View


Getting into the Flow


Case Study: ToolPool



Getting started


Project versus Initiative


Team Structures


Strategy and Assessment


Big Bang or small



Roles












Basic Requirements for Successful Knowledge Flow Management


Passionate initiative Support


Culture


Trust


Executive Support


Multiple Drivers



Driving for Success


Internal Marketing: The Myth of Build it and They Will Come


The Pulse


Keep It Simple


Go Global: The Power of Scaling


Motivation


What If Your Knowledge Takes a Walk?



Barriers


Barriers Hindering the Flow


Knowledge Is Power: How Long?


Sharing Knowledge Takes Effort


I Need Two More Weeks


Less Can Be More


Legal Limitations



The Technology Trap


Asset or Pointer?


Tools: Not Only Technology


CoPs


Skills Management


"Knowledge Bases"


Portals


Open Space Technology


Search


Stories


Knowledge Transfer Sessions



Measure and Analyze


Measure to Get What You Want


Measuring Quality


Analyze Your Initiative


Feed It Back



Knowledge Flow Management: The Next Generation


The Role of Web 2.0++


Social Media Internally


What about 2020?


Special Roles and Jobs


Stone Age: Creativity Leap through Communities


Technical infrastructures



Final Thoughts



Key Success Factors



Additional Resources


About the Author


Index