Operations Management Creating Value along the Supply Chain

ISBN-10: 0470525908
ISBN-13: 9780470525906
Edition: 7th 2011
List price: $269.95
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Description: Known for its comprehensive approach, this book shows operations managers how to analyze processes, ensure quality, create value, and manage the flow of information, products and services. The seventh edition offers an extensive collection of  More...

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Book details

List price: $269.95
Edition: 7th
Copyright year: 2011
Publisher: John Wiley & Sons, Incorporated
Publication date: 9/22/2010
Binding: Hardcover
Pages: 832
Size: 9.00" wide x 11.00" long x 1.25" tall
Weight: 4.246
Language: English

Known for its comprehensive approach, this book shows operations managers how to analyze processes, ensure quality, create value, and manage the flow of information, products and services. The seventh edition offers an extensive collection of exercises and solved problems to reinforce key concepts. An increased emphasis is placed on supply chain management and services. New information is presented on the environment and green management, and technology type OM topics as it applies to production, control, the supply chain, and global operations. All chapter opening cases and in-text examples boxes have also been revised or replaced. This new content better prepares operations managers for the issues they'll experience in the field.

Operations Management
Introduction to Operations Management
Operational Decision-Making Tools: Decision Analysis
Quality Management
Statistical Process Control
Operational Decision-Making Tools: Acceptance Sampling
Product Design
Service Design
Processes and Technology
Capacity and Facilities
Operational Decision-Making Tools: Facility Location Models
Human Resources
Operational Decision-Making Tools: Work Measurement
Project Management
Supply Chain Management
Supply Chain Management Strategy and Design
Global Supply Chain Procurement and Distribution
Operational Decision-Making Tools: Transportation and Transshipment Models
Forecasting
Inventory Management
Operational Decision-Making Tools: Simulation
Sales and Operations Planning
Operational Decision-Making Tools: Linear Programming
Resource Planning
Lean Systems
Scheduling
Appendix A-Normal Curve Areas
Solution to Selected Odd-Numbered Problems
Index

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