Improving Healthcare Through Advocacy A Guide for the Health and Helping Professions

ISBN-10: 047050529X
ISBN-13: 9780470505298
Edition: 2011 (Guide (Instructor's))
Authors: Bruce S. Jansson
List price: $50.00 Buy it from $34.96
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Description: While vulnerable populations are most susceptible to lack of health care and inadequate services, all consumers are potentially at risk. This book uses an intervention framework and first-person case studies from health care workers and consumers to  More...

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Book details

List price: $50.00
Copyright year: 2011
Publisher: John Wiley & Sons, Limited
Publication date: 2/8/2011
Binding: Paperback
Pages: 512
Size: 7.00" wide x 10.00" long x 1.25" tall
Weight: 2.222
Language: English

While vulnerable populations are most susceptible to lack of health care and inadequate services, all consumers are potentially at risk. This book uses an intervention framework and first-person case studies from health care workers and consumers to illustrate how everyone in the health care system can advocate effectively. Cases are provided from a wide range of health professionals and consumers. Written in a clear, jargon-free style, this book focuses on health care access and the treatment of vulnerable populations. Essential reading for social workers and front line health care workers.

Bruce S. Jansson is the author of Social Policy: From Theory to Political Practice, The Reluctant Welfare State,and many other books and articles on social policy and welfare. He teaches at the University of Southern California and lives in Los Angeles.

Embedding Advocacy in the American Health System
Seven Problems Commonly Encountered by Health Consumers
Advocacy
Scenarios and Vignettes
Resurgence of Interest in Case- and Policy Advocacy
Advocacy from Outside the Health System
Advocacy as an Underground Activity
Advocacy as an Ethical Imperative
A Philosophical Premise
An Outline of this Book
On-Line Materials Relevant to this Chapter
How the American Health System Contributes to Consumers' Seven Problems
From History to Case- and Policy Advocacy
An Advocacy Practice Framework: Tasks, Skills, and Actions
Brief Overview of Case-Advocacy Interventions
Eight Case-Advocacy Tasks
Reading the Context
Triage
Allocating Case Advocacy Services
Diagnosing Task
The Strategizing Task
Implementing Case-Advocacy Strategy
Assessing Advocacy Interventions
Progressing to Policy Advocacy
Summary
Case Advocacy Skills
Skills for Reading the Advocacy Context (Task #1)
Skills for Case Advocacy Triage (Task #2)
Skills for Allocating Case Advocacy Services (Task #3)
Skills for the Diagnosing Task (Task #4)
Skills for the Strategizing Task (Task #5)
Skills for the Implementing Task (Task # 6)
Skills for the Assessing Task (Task #7)
Skills for the Progression Task (Task #8)
Two Skills in More Detail
The Nature of Influence
Empowering Consumers
Empowerment (continued)
Advocacy with Respect to Seven Consumer Problems
Advocacy to Protect Consumers' Ethical Rights
Promoting Ethical Conduct in Health Care
The Policy and Regulatory Thicket for Promoting Ethical Conduct
Obtaining Skills in Ethical Reasoning at the Case Level
Nineteen Scenarios Encountered by Case Advocates
Summary
Moving from Case Advocacy Scenarios to Broader Policy Issues
Advocacy to Improve Consumers' Quality of Care
A Definition of "Quality Health Care"
General Criticisms of the Success of American Health Care In Addressing Physiological Illnesses
The Policy and Regulatory Thicket as It Pertains to Quality of Care
Fifteen Scenarios Encountered by Consumers With Respect to Quality of Care
Progressing from Case Advocacy to Policy Advocacy to Enhance Quality of Care
Advocacy to Promote Culturally Competent Health Services
Conceptualizing Cultural Competency
What it Means to be Culturally Competent: A Conceptual Framework
The Case for Providing Culturally Competent Services
The Policy and Regulatory Thicket
Ten Scenarios Pertaining to Culturally Incompetent Services
Policy Advocacy to Promote the Cultural Competency of the Health System
Using Advocacy to Promote Prevention in Health Care
Defining Prevention
Threats to Health
Why American Consumers Particularly Need Prevention
Barriers to Prevention
The Policy and Regulatory Thicket
Twelve Scenarios of Consumers Regarding Preventive Services
Using Advocacy to Help Consumers Finance Their Health Care
Dividing Runaway Costs Among Different Entities
Buck-Passing
Seniors' Angst
The Medical Wheel of Fortune
Some Effects of Poor Coverage on Health Outcomes
Ripple Effects of Health Costs and Coverage
The Policy and Regulatory Thicket Protecting Consumers With Respect to Health Coverage
Scenarios Encountered by Advocates
Moving from Case Advocacy to Policy Advocacy
Scenarios Presented in this Book
Five Scenarios in Online Materials
Conclusion
Advocacy for Health Consumers Needing Mental Health Services
Why Many Consumers Turn to Health Settings for Help with Mental Conditions
Kinds of Mental Distress Often Experienced by Consumers
Who Attends to Consumers' Mental Health Needs?
Some Liabilities in the Policy and Regulatory Thicket
Assets in the Policy and Regulatory Thicket
The Policy and Regulatory Thicket: Laws, Regulations, and Staff that Facilitate Social and Mental Health Services
26 Scenarios Encountered by Case Advocates
Moving from Case Advocacy to Policy Advocacy
Moving from Case Advocacy to Policy Advocacy
18 Scenarios in the Book
8 Scenarios in the Online Materials for this chapter
Advocacy to Help Consumers Receive Community-Based Care
Why Many Health Consumers Need Community-Oriented
A Compendium of Community-Based Health Services
Assets and Liabilities in the Policy and Regulatory Thicket
15 Case Advocacy Scenarios for Consumers Needing Community-Based Care
Moving from Case Advocacy to Policy Advocacy
13 Scenarios in this Book
Summary
A Framework for Policy Advocacy by Health Professionals
The Importance of Policy Advocacy
A Policy Advocacy Framework
Surmounting Fatalism, Controversy, and Vested Interests
Policy Advocacy in Four Settings
Using Policy Advocacy to Embed Advocacy in Health-Care Organizations
What Advocates Seek to Change in Health Organizations
Using Policy Advocacy to Embed Advocacy in Health Organizations
Challenge 4: Developing a Base of Support
Challenges 5 and 6: Developing Proposals and Securing Enactment
Challenge 7: Securing Implementation
Challenge 8: Assessing Policies
Summary
Policy Advocacy in Community, Electoral, and Government Settings
Health Advocacy in Communities
Policy Advocacy in Electoral Settings
Policy Advocacy in Legislative and Regulatory Settings
Advocating for Regulatory Changes
Establishing a Policy Agenda in Specific Health Settings
Summary

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