Essentials of Business Ethics Creating an Organization of High Integrity and Superior Performance

ISBN-10: 0470442565

ISBN-13: 9780470442562

Edition: 2009

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Description: This book describes how to create organizations of high integrity and superior performance. The tentative contents is: Part One: Background; (1) Unethical Behavior and Human Nature; (2) Historical Perspective of Business Ethics; Part Two: Hiring for Ethics, Codes and Training; (3) Determining the Ethics of Job Candidates; (4) Codes of Ethics and Conduct; (5) Ethical Decision Making and Warning Hazard; (6) Ethics Training; (7) Diversity Training; Part Three: Ethics Structures and Processes; (8) Ethics Officers, Chaplains, Ombudsman, Hotlines, Whistle-Blowing; (9) Ethical Role Models, Participatory Management, Work Goals & Performance Appraisals; (10) Ethics Audit and Best Practices; Part Four: Community Impacts; (11) Environmental Management; and (12) Community Relations.

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Book details

List price: $42.50
Copyright year: 2009
Publisher: John Wiley & Sons, Limited
Publication date: 5/15/2009
Binding: Paperback
Pages: 208
Size: 6.00" wide x 9.00" long x 1.00" tall
Weight: 1.210
Language: English

Foreword
Preface
About the Web Site
Acknowledgments
Background
Human Nature and Unethical Behavior in Organizations
Daily Occurrence of Ethical Dilemmas
Competitive Advantages of Ethical Organizations
Managing Morally Imperfect People
What Is the Extent of Unethical Behaviors at Work?
What Types of Organizations and Operational Areas Have Ethical Problems?
Why Do Good People Behave Unethically?
What Are the Costs of Unethical Behaviors?
What Is Human Nature?
Summary
Notes
The Ethical Foundation of Capitalism and the Optimal Ethics Systems Model
Adam Smith's Capitalism and Business Ethics
Federal Sentencing Guidelines
The Optimal Ethics Systems Model
Summary
Notes
Getting Everyone on Board
Hiring Ethical People
The Five-Step Ethics Job Screen Process
Summary
Notes
Codes of Ethics and Codes of Conduct
Difference Between a Code of Ethics and a Code of Conduct
Importance of Code Expectations and Awareness
Prevalence of Codes of Ethics and Conduct
Code of Ethics Content
Code of Conduct Content
Effective Codes
Annual Code of Ethics Assessment
Summary
Notes
Ethical Decision-Making Framework
Rotary International's Four-Way Test
Raytheon's Ethics Quick Test
The Ethics Decision-Making Framework
The Five Ethical Theories
Persuading Others
Ten "Ethical Hazard Approaching" Signs
Summary
Notes
Ethics Training
Extent of Ethics Training
Who to Train
Web-Based Ethics Training
Facilitating an Ethics Discussion
Ethics Training Options
Assessing the Ethics Training Workshops
Summary
Notes
Respecting Employee Diversity
Competitive Advantages of Diversity Management
Four Layers of Diversity
Implementing a Diversity Initiative
Best Operational Practices for Managing Diversity
Diversity Training Problems and Solutions
Diversity Discussion Guidelines
Diversity Training Exercises
Summary
Notes
Daily Internal Operations
Ethics Reporting Systems
Undesirable Employee Reactions to Ethical Issues
Ethics & Compliance Officer (ECO)
Ombudsman
Assist Lines
Whistleblowing
Summary
Notes
Ethical Leadership, Work Goals, and Performance Appraisals
Managers as Ethical Role Models
Great Place to Work� Dimensions
Virtues and Leadership Practices
Work Goals
Performance Appraisals
Collection and Evaluation Issues
Performance Appraisal Feedback
Disciplining Work Rule Violations
Forgiveness
Summary
Notes
Empowering Ethical Employees
Go-Getters, Fence-Sitters, and Adversarials
Effective Teams
Systematic Team Problem-Solving Process
Connecting Employees to the Mission-Appreciative Inquiry
Daily Performance Reflections
Scanlon-Type Gainsharing Plans
Open Book Management
Profit Sharing
Stock Options
Employee Stock Option Plans (ESOPs)
Cooperatives
Summary
Notes
Being a Good Citizen
Environmental Management
Competitive Advantages of Being Eco-Friendly
Managing the Environmental Change Process
Environmental Management System (EMS)
Environmental Risk Assessment
The Natural Step (TNS) Framework and Cost Reductions
Product Packaging and Design
Green Buildings
Environmental Performance Indicators
Sustainability Reporting
Summary
Notes
Community Outreach and Respect
Business Case for Community Involvement
What to Give
Giving to Whom?
Team Building and Project Management Training Opportunities
Community Involvement Management Process
Community Reputation Assessment
Social Performance Reporting
Summary
Notes
Index
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