Handbook of Usability Testing How to Plan, Design, and Conduct Effective Tests

ISBN-10: 0470185481
ISBN-13: 9780470185483
Edition: 2nd 2008 (Handbook (Instructor's))
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Description: Handbook of Usability Testing, Second Edition, is a nuts-and-bolts guide for beginners, loaded with tips and tricks for effectively testing products of all types. From software, GUIs, and technical documentation, to medical instruments and exercise  More...

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Book details

List price: $60.00
Edition: 2nd
Copyright year: 2008
Publisher: John Wiley & Sons, Incorporated
Publication date: 5/12/2008
Binding: Paperback
Pages: 384
Size: 7.50" wide x 9.25" long x 1.00" tall
Weight: 1.474
Language: English

Handbook of Usability Testing, Second Edition, is a nuts-and-bolts guide for beginners, loaded with tips and tricks for effectively testing products of all types. From software, GUIs, and technical documentation, to medical instruments and exercise bikes, no matter what type of product, readers will learn to design and administer reliable tests to ensure that people find it easy and desirable to use. Requires no engineering or human factors training A rigorous, step-by-step approach-with an eye to common gaffes and pitfalls-saves months of trial and error Liberally peppered with real-life examples and case histories taken from a wide range of industries Packed with extremely usable templates, models, tables, test plans, and other indispensable tools of the trade The Second Edition will be fully updated---30% revised, with 100 new pages. Chapters will be reorganized to reflect more current industry practices, outdated terminology will be updated, and more varied examples provided. Many individual chapters will also be heavily revised to reflect current best practicies. The companion website will include additional case examples samples and templates beyond those already provided within the print product.

Acknowledgments
Foreword
Preface to the Second Edition
Usability Testing: An Overview
What Makes Something Usable?
What Is Usability Testing?
When Should You Test?
Skills for Test Moderators
The Process for Conducting a Test
Develop the Test Plan
Set Up a Testing Environment
Find and Select Participants
Prepare Test Materials
Conduct the Test Sessions
Debrief the Participant and Observers
Analyze Data and Observations
Report Findings and Recommendations
Advanced Techniques
Variations on the Basic Method
Expanding from Usability Testing to Designing the User Experience
Afterword
Index

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