Balanced Scorecard Step-By-Step for Government and Nonprofit Agencies

Name: Balanced Scorecard Step-By-Step for Government and Nonprofit Agencies
Price: 16.52 USD
Availability: InStock
ISBN: 9780470180020

ISBN-10: 0470180021

ISBN-13: 9780470180020

Edition: 2nd 2008

Authors: Paul R. Niven

List price: $79.00

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Description:

This book provides an easy-to-follow roadmap for successfully implementing the Balanced Scorecard methodology in small- and medium-sized companies. Building on the success of the first edition, the Second Edition includes new cases based on the authors experience implementing the balanced scorecard at government and nonprofit agencies.

Book details

List price: $79.00
Edition: 2nd
Copyright year: 2008
Publisher: John Wiley & Sons, Incorporated
Publication date: 4/11/2008
Binding: Hardcover
Pages: 384
Size: 6.30" wide x 9.10" long x 1.50" tall
Weight: 1.298
Language: English



Preface


Acknowledgments



Introduction to the Balanced Scorecard



Adapting the Balanced Scorecard to Fit the Public and Nonprofit Sectors



Before You Begin



Training and Communication Planning for Balanced Scorecard Success



Mission, Values, and Vision



Strategy: The Core of Every Balanced Scorecard



Strategy Maps



Performance Measures, Targets, and Initiatives



Creating Alignment by Cascading the Balanced Scorecard



Linking Resource Allocation to the Balanced Scorecard



Reporting Results



The City of Charlotte: A Balanced Scorecard Success Story



Sustaining Balanced Scorecard Success



The Importance of Terminology and a Balanced Scorecard Glossary


Index