Telephone Sales for Dummies

Name: Telephone Sales for Dummies
Price: 4.98 USD
Availability: InStock
ISBN: 9780470168363

ISBN-10: 0470168366

ISBN-13: 9780470168363

Edition: 2007

Authors: Dirk Zeller

List price: $19.99

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Description:

From the author of Success as a Real Estate Agent For Dummies, a no-nonsense approach to the techniques for selling and generating leads by phone Nearly 100 million Americans (one out of three) purchase goods and services over the phone each year. Telephone Sales For Dummies shows both new and seasoned sales reps, from realtors, insurance agents to telemarketers, how to create pre-call plans and effectively prospect via the phone. Packed with techniques, scripts, and dialogues, this hands-on, interactive guide assists readers with making cold calls, warm calls, and referral calls, helping them plan and execute openings to create interesting dialogue; ask key questions; develop persuasive…

Book details

List price: $19.99
Copyright year: 2007
Publisher: John Wiley & Sons, Incorporated
Publication date: 11/28/2007
Binding: Paperback
Pages: 288
Size: 6.10" wide x 9.20" long x 0.60" tall
Weight: 0.770
Language: English



Introduction



Picking Up on Telephone Sales



Calling All Sales Professionals!



Thriving as a Telephone-Sales Pro



Brave New World: The Laws of Telesales Land



Laying the Groundwork for Telephone-Sales Success



Doing Your Homework for A-Plus Calls



Prospecting Your Way to Success



Conquering Sales Call Aversion



Investing Your Time Wisely



You Make the Call!



Getting Past the Gatekeeper



Opening Your Sales Call with Ease



Getting Out of the Answers and Into the Questions



Mastering the Art of Listening and Silence



Executing Powerful Presentations



Going for the Close



Overcoming Objections



Orchestrating a Successful Close



Moving Forward When You Don't Land the Sale



Increasing Your Sales



Exploding Your Earnings through Behavioral Selling



Selling the Way Your Customer Wants to Buy



Staying Motivated to Succeed



The Part of Tens



Ten (Or So) Ways to Sound Like a Pro on the Phone



Ten Phrases to Banish from Your Vocabulary



Ten (Or So) Actions that Promote Phone-Sales Success


Index