Emotional Intelligence for Dummies

ISBN-10: 0470157321
ISBN-13: 9780470157329
Edition: 2009
Authors: Steven J. Stein
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Description: Emotional Intelligence For Dummies explains how readers can take control of their emotions, rather than letting their emotions control them. Readers will also discover how to develop their emotional intelligence to further their relationships with  More...

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Book details

List price: $25.99
Copyright year: 2009
Publisher: John Wiley & Sons Canada, Limited
Publication date: 7/14/2009
Binding: Paperback
Pages: 360
Size: 7.50" wide x 9.25" long x 0.75" tall
Weight: 1.012
Language: English

Emotional Intelligence For Dummies explains how readers can take control of their emotions, rather than letting their emotions control them. Readers will also discover how to develop their emotional intelligence to further their relationships with others, in the workplace and at home. Emotional awareness is a critical skill for career success; Dr. Stein provides readers with practical exercises that will help them develop this skill and achieve their goals. He also provides readers with valuable insights into how emotional intelligence can be applied to raising children and teenagers and realizing personal happiness. Full of lively anecdotes and practical advice, Emotional Intelligence For Dummies is the ideal book for anyone who wants to get smart about their feelings and reach the next level at work and at home.

Foreword
Introduction
About Emotional Intelligence For Dummies
Foolish Assumptions
Conventions Used in This Book
What You Don't Have to Read
How This Book Is Organized
There's a New Kind of Intelligence in Town
The Essentials of Emotional Intelligence
Taking Emotional Intelligence to Work
Using Emotional Intelligence at Home
The Part of Tens
Icons Used in This Book
Where to Go from Here
There's a New Kind of Intelligence in Town
Feeling Smart
Defining Emotional Intelligence
Getting a Handle on Your Emotions
Understanding the Emotions of Others
Influencing a person's emotions
Following the Golden Rule
Applying Emotional Intelligence at Work
The benefits of emotional intelligence at work
The advantages of an emotionally intelligent workplace
Pursuing Successful Family Interactions
Assessing Your Emotional Intelligence
Measuring Emotional Intelligence
Feeling, Thinking, and Behaving Like an Emotionally Intelligent Person
Feeling like an emotionally intelligent person
Thinking like an emotionally intelligent person
Behaving like an emotionally intelligent person
Recognizing an Emotionally Unintelligent Person
Finding Happiness
Defining Happiness
Understanding the benefits of being happy
Changing your emotions
Addressing problems with optimism
Knowing your strengths and weaknesses
Finding Authentic Happiness
The Essentials of Emotional Intelligence
Investigating the Science Behind Emotional Intelligence
Understanding the Difference between Emotional Intelligence and IQ
Knowing How Your Emotions Affect You
Making the Case for Emotional Intelligence
Understanding how EQ tests work
Understanding how EQ tests work compared to personality tests
Differentiating Personality from Emotional Skills
Tracking personality across the life span
Changing your emotional intelligence
Becoming More Aware of Your Emotions
Defining Feelings
Identifying Your Emotions
Digging Deeper into Your Emotions
Interpreting behaviors
Examining self-destructive behaviors
Understanding body language
Reading your emotions through other people
Changing Negative Emotions
Recognizing negative emotions
Using the ABCDE theory of emotions
Managing Your Emotions
Okay, I Feel Sad, Mad, or Bad-Now What?
Using cognitive restructuring
Methods of distraction
Relaxation, meditation, and similar activities
How mindfulness works
Working Your Way Out of a Bad Situation
Short-term approaches
Long-term solutions
Changing Your Emotions for the Better
Recognizing the importance of practice
Developing a positive psychology
Understanding Empathy
Knowing the Difference between Empathy and Sympathy
Beginning with you, not I
Knowing why the difference is important
Reading Other People's Emotions
Walking in the other person's moccasins
Starting with what they say
Understanding what their faces tell you
Decoding body language
Showing People You Understand Their Feelings
Checking in
Getting confirmation
Exploring Situations in Which Empathy Can Really Help You
Strengthening intimate relationships
Understanding friends and relatives
Dealing with tense situations that involve strangers
Managing Other People's Emotions
Changing How You React to Others
Being aware of your gut reaction
Working through alternative responses
Managing Other People's Emotions
Identifying where other people are coming from
Establishing a realistic alternative behavior
Getting a person to want to change
Encountering Obnoxious People
Determining your best outcome with a difficult person
Developing techniques for dealing with difficult people
Dealing with Difficult Friends and Relatives
Start with the endgame
Getting to the relationship you want
Taking Emotional Intelligence to Work
Dealing with Difficult Workplace Situations
Having Feelings at Work?
Getting in touch with your feelings at work
Getting control of your emotions
Exploring Situations That Bring Out Your Worst at Work
Tackling hassles
Coping with fears
Exploring Situations That Bring Out Your Best at Work
Managing the Emotions of Others at Work
Succeeding Through Emotional Intelligence
Finding the Right Job
Testing interests, personality, and intelligence
What EQ can add to the job equation
Assessing Your Work Life
Understanding that you are what you feel
Knowing whether your job feels right
Getting a feel for what you do best
Improving Your Performance When Working with People
Knowing whether you're a people person
Dealing effectively with people at work
Improving Your Performance When Working Alone
Knowing whether you prefer to work alone
Getting better at working alone
Influencing People at Work
Using empathy to make your sale
Understanding assertiveness
Becoming a Better Team Player
Understanding work teams
Fitting in on a team
Helping your teammates
Becoming an Emotionally Intelligent Leader
Getting Others to Do Things at Work
Deciding whether you want to be a manager
Getting someone to listen to you
Eliciting cooperative behavior from others
Leading Other People
Defining an effective workplace leader
Knowing your leadership skills
Knowing your leadership weaknesses
Knowing whether you're fit to be a workplace leader
Rising to the occasion of good leadership
Creating an Emotionally Intelligent Workplace
Defining the Emotionally Intelligent Workplace
Looking at the typical workplace
Looking at an emotionally intelligent workplace
Determining Whether Your Workplace Is Emotionally Intelligent
Documenting your workplace strengths
Cataloging areas for improvement
Knowing whether your workplace is emotionally intelligent
Managing the Work-Life Balancing Act
Knowing your values
Looking at your work time
Looking at your life time
How you can balance work and life
Creating Emotionally Intelligent Teams
Defining a work team
Understanding what makes teams work
Increasing the emotional intelligence of your teams
Making Your Workplace More Emotionally Intelligent
Starting with you
Influencing your co-workers
Managing your manager
Taking it to the top
Getting Through College with Emotional Intelligence
Why So Many Students Don't Make It Through the First Year of College
Looking at school grades and SATs
We're not in Kansas anymore: Welcome to college
Problems that first-year students encounter
Preparing to deal with emotional and social issues
Warning Signs of College Derailment
Adjusting to the first year of college
How to know when your first year isn't going well
Suggestions to Get Back On Track
Identifying possible problems
Taking stock of your resources
Getting into action mode
Knowing Your Long-Term Objectives
Cataloging strengths
Identifying your strengths and weaknesses
Setting long-term goals
Achieving long-term goals
Using Emotional Intelligence at Home
Creating Emotionally Intelligent Relationships
Assessing Your Intimate Relationship
Understanding why emotional intelligence matters in a relationship
Rating your relationship
Understanding How Your Emotions Affect the Relationship
Emotions: The glue of relationships
How emotions help you grow together
Why emotions sometimes grow apart
Understanding and Managing Your Partner's Emotions
Taking your partner's emotional temperature
Knowing where to start managing your partner's emotions
Pushing the limit of managing your partner's emotions
Using Your Emotional Skills in Your Relationship
Taking your own emotional temperature
Knowing what battles are worth fighting
Knowing when to hold your tongue
Using empathy to enhance your relationship
Building Emotionally Healthy Social Relationships
Using your emotional skills in social relationships
Finding the right balance of emotional and social skills
Parenting with Emotional Intelligence
How Intelligent People Become Emotionally Unintelligent Parents
What they didn't teach you about kids
Managing your own emotions
Understanding Where Your Partner Is Coming From
Working as a team
Managing each other's emotions
Keeping Your Cool with Your Child
Using Your Emotional Skills to Manage Your Child
Managing your impulse control
Using empathy as a guide
Problem-solving your way through crises
Getting a Grip When Dealing with Your Teenager
What you should know about flexibility
Where stress management comes in handy
Managing the Rollercoaster Teenage Years
Keeping self-regard on an even keel
Gauging your teenager's interpersonal skills
Showing your teenager social responsibility
Raising an Emotionally Intelligent Child
Understanding Your Child
Modeling empathy early
Reading your child's moods
Helping Your Child Become More Aware of His Emotions
Using exercises in self-awareness
Connecting emotions and consequences
Managing Your Child's Withdrawn Behaviors
Why some children are shy
Bringing your child out of her shell
Managing Your Child's Overactive or Aggressive Behaviors
The ADHD epidemic
Knowing whether your child has ADHD
Why so many children behave aggressively
How to tell whether your child is too aggressive
The importance of callous and unemotional characteristics
Getting your child to be less oppositional and defiant
Making Your Teenager More Aware of Emotional Intelligence
Talking to your teen about emotions
Getting your teenager to read books such as this one
Helping Your Teenager Become More Emotionally Intelligent
Putting theory into practice
Letting them discover their own emotional intelligence
The Part of Tens
Ten Ways to Improve Your Emotional Intelligence
Become More Self-Aware
Express Your Thoughts, Feelings, and Beliefs
Discover Your Inner Passions
Know Your Strengths and Weaknesses
Walk in the Other Person's Moccasins
Manage Another Person's Emotions
Be Socially Responsible
Manage Your Own Impulses
Be More Flexible
Be Happy
Ten Ways to Help Difficult People with Their Emotional Intelligence
Taking the Indirect Approach
Having a Talk
Knowing Whether You've Been Heard
Gauging the Intention to Change
Giving Feedback
Providing Strategies
Checking Progress
Exploring the Effect of Poor Behavior
Explaining in Different Ways
Selling on Benefits
Ten Ways to Make the World a More Emotionally Intelligent Place
Caring for Others
Focusing on Other People
Working on Yourself
Helping Your Family
Giving Back to Your Community
Improving Your Workplace
Bringing Back Civility
Reducing Hate
Taking Up a Cause for Your Country
Changing Your World
Appendix: Resources for Emotional and Social Intelligence
Books
Web Sites and Other Resources
Index

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