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| Prevention Philosophy | |
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| The Future Hospitality Manager and the Legal Environment | |
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| The Hospitality Manager and Legal Management | |
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| Preventative Legal Management | |
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| Legally Managing At Work: Applying the Stem Process in Hospitality Management | |
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| Ethics and the Law | |
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| What Would You Do? | |
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| The Hospitality Industry in Court | |
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| What Did You Learn In This Chapter? | |
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| Rapid Review | |
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| Team Activity | |
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| Government Agencies That Impact the Hospitality Industry | |
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| Federal Regulatory and Administrative Agencies | |
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| State Regulatory and Administrative Agencies | |
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| Local Regulatory and Administrative Agencies | |
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| Regulatory Interaction and Oversight Impacting Travel and Tourism | |
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| Managing Conflicting Regulations | |
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| Responding To an Inquiry | |
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| Legally Managing At Work: Recommended Steps for Responding To Inquiries and Complaints by Government Agencies | |
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| Monitoring Regulatory Change | |
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| International Snapshot: Immigration | |
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| |
| What Would You Do? | |
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| |
| The Hospitality Industry in Court | |
| |
| |
| What Did You Learn In This Chapter? | |
| |
| |
| Rapid Review | |
| |
| |
| Team Activity | |
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| |
| Hospitality Business Structures | |
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| The Importance of Business Structure | |
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| Common Hospitality Organizational Structures | |
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| |
| Common Hospitality Operating Structures | |
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| |
| The Agency Relationship | |
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| International Snapshot: What Would You Do? | |
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| |
| The Hospitality Industry in Court | |
| |
| |
| What Did You Learn In This Chapter? | |
| |
| |
| Rapid Review | |
| |
| |
| Team Activity | |
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| |
| Business Contracts | |
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| |
| Introduction to Contracts | |
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| |
| The Uniform Commercial Code (UCC) | |
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| |
| Legally Managing At Work: Reducing No-Show Reservations | |
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| |
| Preventative Legal Management and Contracts | |
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| |
| International Snapshot: International Contracts | |
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| |
| What Would You Do? | |
| |
| |
| The Hospitality Industry in Court | |
| |
| |
| What Did You Learn In This Chapter? | |
| |
| |
| Rapid Review | |
| |
| |
| Team Activity | |
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| |
| Significant Hospitality Contracts | |
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| |
| Specific Contract Clauses | |
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| |
| Franchise Contracts | |
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| |
| Management Contracts | |
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| Conference Services Contracts | |
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| |
| International Snapshot: A Comparison Of Franchise Disclosure Requirements Under Untied States Law And International Law | |
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| |
| What Would You Do? | |
| |
| |
| The Hospitality Industry in Court | |
| |
| |
| What Did You Learn In This Chapter? | |
| |
| |
| Rapid Review | |
| |
| |
| Team Activity | |
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| |
| Legally Managing Property | |
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| |
| Introduction to Property | |
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| |
| Purchasing Property | |
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| Financing the Purchase of Property | |
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| Leasing Property | |
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| |
| Legally Managing At Work: Legal Considerations of Buying Versus Leasing | |
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| |
| Respecting Intellectual Property Rights | |
| |
| |
| International Snapshot: U.S. Hotel Companies Seeking Trademark Protection May Now File In The U.S. For Protection Abroad | |
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| |
| What Would You Do? | |
| |
| |
| The Hospitality Industry in Court | |
| |
| |
| What Did You Learn In This Chapter? | |
| |
| |
| Rapid Review | |
| |
| |
| Team Activity | |
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| |
| Legally Selecting Employees | |
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| Employee Selection | |
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| |
| Discrimination in the Selection Process | |
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| |
| Legally Managing At Work: Accommodating Disabled Employees | |
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| |
| Verification of Eligibility to Work | |
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| |
| The Employment Relationship | |
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| |
| International Snapshot: Canadian Employment Laws | |
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| |
| What Would You Do? | |
| |
| |
| The Hospitality Industry in Court | |
| |
| |
| What Did You Learn In This Chapter? | |
| |
| |
| Rapid Review | |
| |
| |
| Team Activity | |
| |
| |
| Legally Managing Employees | |
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| |
| Employment Relationships | |
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| |
| Workplace Discrimination and Sexual Harassment | |
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| |
| Family and Medical Leave Act | |
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| |
| Compensation | |
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| |
| Legally Managing At Work: Calculating Overtime Pay For Tipped Employees | |
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| |
| Managing Employee Performan | |