Robin Fogarty is president of Robin Fogarty and Associates, Ltd., an educational publishing/consulting company. A leading proponent of the thoughtful classroom, she has trained educators throughout the world in curriculum, instruction, and assessment strategies. Fogarty has taught at all levels, from kindergarten to college, served as an administrator, and consulted with state departments and ministries of education in the United States, Puerto Rico, Russia, Canada, Australia, New Zealand, Germany, Great Britain, Singapore, Korea, and the Netherlands. She has published articles in Educational Leadership, Phi Delta Kappan and the Journal of Staff Development. Fogarty has written How to… Differentiate Learning (Corwin Press, 2007), Literacy Matters (Corwin Press, 2006), and From Staff Room to Classroom: Planning and Coaching Professional Learning (Corwin Press, 2006). Fogarty received her doctorate in curriculum and human resource development from Loyola University, Chicago.Cathy A. Enz is Executive Director of The Center for Hospitality Research at Cornell University, and Lewis G. Schaeneman, Jr. Professor of Innovation & Dynamic Management. Her primary research focus is on innovation, best practices and change management; strategic human resource management, including the empowerment of service workers and the development of social partnerships for economic development. Dr. Enzrsquo; publications include over 50 articles in Administrative Science Quarterly, the Academy of Management Review, the Hospitality and Tourism Research Journal, the Cornell Hotel and Restaurant Administration Quarterly, Human Relations, and others. Numerous book chapters and books, including American Lodging Excellence: The Keys to Best Practices in the U.S. Lodging Industry (with L. Dub�, L. Renaghan, and J. Siguaw); Educational Institute of the American Hotel Motel Assoc; (July 1999).