Zapp! The Lightning of Empowerment How to Improve Quality, Productivity, and Employee Satisfaction

Name: Zapp! The Lightning of Empowerment How to Improve Quality, Productivity, and Employee Satisfaction
Price: 2.54 USD
Availability: InStock
ISBN: 9780449002827

ISBN-10: 0449002829

ISBN-13: 9780449002827

Edition: 1998 (Revised)

Authors: William C. Byham, Jeff Cox

List price: $15.00

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Description:

ZAPP! is a modern-day fable that explores the concept of empowerment in easily recognizable and applicable terms. It details what managers and organizations must do to create and maintain an empowered work force - dedicated to constant improvement in terms of quality, output, sales and customer satisfaction. Most managers know that revitalization in their companies must occur from the ground up. But how can they get that message to employees without applying the kind of pressure that makes them even less productive? Much more accessible than other works on participative management, ZAPP! shows managers how to encourage responsibility, acknowledgement, and creativity so that employees feel…

Book details

List price: $15.00
Copyright year: 1998
Publisher: Random House Publishing Group
Publication date: 11/11/1997
Binding: Paperback
Pages: 224
Size: 5.25" wide x 8.25" long x 0.50" tall
Weight: 0.396
Language: English