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Acknowledgments | |
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Foreword | |
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How to Read This Book | |
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Introduction to typewatching | |
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The Importance of People "Would you mind doing this our way?" | |
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What's Your Type? "Doesn't anyone care about what I want?" | |
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The ABCs of Type "Would you please look with your eyes instead of your mouth?" | |
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The Ten Commandments of Typewatching | |
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A Typewatching Shortcut: The Four Temperaments "Hi, I'm an NF, and I'm here to help." | |
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Putting typewatching to work | |
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Leadership "I must become an expert in a whole new set of skills." | |
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Team Building "I may not be the best person to give you advice on that subject." | |
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Problem Solving "But if it works, why should I change?" | |
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Conflict Resolution "Now, now, let's not get emotional." | |
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Goal Setting "If I did speak up, would anyone even hear me?" | |
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Time Management "We don't have time to do it right. We only have time to do it over." | |
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Hiring and Firing "How can we trust each other not to screw up each other's jobs?" | |
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Ethics "Why do we spend so much company time talking about a problem that doesn't exist?" | |
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Stress Management "Now, now, we mustn't lose our heads." | |
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Sales "Let me tell you about our Frequent Mower's Club." | |
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Typewatching from 9 to 5 Q: "What's the book about?" A: "About two hundred fifty pages." | |
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Some Final Thoughts | |
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The sixteen profiles at work | |
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Introduction | |
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ISTJ: Life's Natural Organizers | |
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ISFJ: Committed to Getting the Job Done | |
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INFJ: An Inspiring Leader and Follower | |
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INTJ: Life's Independent Thinkers | |
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ISTP: Just Do It | |
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ISFP: Action Speaks Louder Than Words | |
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INFP: Making Life Kinder and Gentler | |
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INTP: Life's Conceptualizers | |
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ESTP: Making the Most of the Moment | |
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ESFP: Let's Make Work Fun | |
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ENFP: People Are the Product | |
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ENTP: Progress Is the Product | |
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ESTJ: Life's Natural Administrators | |
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ESFJ: Everyone's Trusted Friend | |
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ENFJ: Smooth-Talking Persuaders | |
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ENTJ: Life's Natural Leaders | |
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Afterword | |