Crisis Manager Facing Disasters, Conflicts, and Failures

Name: Crisis Manager Facing Disasters, Conflicts, and Failures
Availability: InStock
ISBN: 9780415892315

ISBN-10: 0415892317

ISBN-13: 9780415892315

Edition: 2nd 2012 (Revised)

Authors: Otto Lerbinger

List price: $89.95

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Description:

Responding to the era of crises in which we now live, The Crisis Manager offers wise counsel for anticipating and responding to crises as well as taking the steps required to reduce the impact of these events. Spotlighting the reality of crisis at levels ranging from local to global, author Otto Lerbinger helps readers understand the approaches and ways of thinking required for successful crisis management in today#xE2;#xAC;"s world. As no organization or individual is immune from crisis, he guides managers to make good decisions under conditions of high uncertainty, and to consider the interests not only of stockholders but also of a wide variety of stakeholders. With a focus on the threat…

Book details

List price: $89.95
Edition: 2nd
Copyright year: 2012
Publisher: Routledge
Publication date: 11/3/2011
Binding: Paperback
Pages: 384
Size: 6.14" wide x 8.94" long x 0.79" tall
Weight: 1.188
Language: English




Preparing For an Era of Crises



An Era of Crises



Risk Management: Preparing For the Worst



Crisis Communication -- The Basics



Image Restoration Strategies in Crisis Communication



Crises of the Physical Environment



Natural Crises



Biological Crises



Technological Crises



Confrontation Crises



Crises of Malevolence



Crises of Management Failure



Crises of Mismanagement



Crises of Skewed Management Values



Crises of Deception



Crises of Management Misconduct



Conclusions



Learning from Crises