Managing Airports An International Perspective

ISBN-10: 0415529417

ISBN-13: 9780415529419

Edition: 4th 2014

Authors: Anne Graham
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Description: Managing Airports presents a comprehensive and cutting-edge insight into today's international airport industry.Approaching management topics from a strategic and commercial perspective rather than from an operational and technical angle, the book provides an innovative insight into the processes behind running a successful airport. This 4thedition has been fully revised and updated to reflect the many important developments in the management of airports and issues facing the aviation industry since the 3rdedition. The 4thedition features:New content on : fuel prices, economic recession, natural disasters (ash cloud), emerging economies, developments in technology and impact of deregulation of airports.Two new chapters on Sustainability and Service Quality. This is to reflect the growing importance of creation and adoption of sustainable policies and increasing need for airports to offer wide ranging and quality services to diverse customer base to remain competitive.Up dated and new international case studies to show recent issues and theory in practice. New case studies on emerging economies such as China, India and Middle East.Accessible and up-to-date, Managing Airports is ideal for students, lecturers and researchers of transport and tourism, and practitioners within the air transport industry.

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Book details

Edition: 4th
Copyright year: 2014
Publisher: Taylor & Francis Group
Publication date: 11/6/2013
Binding: Paperback
Pages: 344
Size: 7.50" wide x 9.75" long x 1.00" tall
Weight: 1.056
Language: English

Anne is an author, doctor and homemaker from Chafront St Giles, Englan

Introduction
The Structure of the Airport Industry
Airport Economics and Performance Benchmarking
The Passenger Experience
The Airport-airline Relationship
Assessing Service Quality
The Provision of Commercial Facilities
Airport Competition and the Role of Marketing
The Economic and Social Impact of Airports
The Environmental Impact of Airports
Policies for Greater Sustainability
Future Issues
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*A minimum purchase of $35 is required. Shipping is provided via FedEx SmartPost® and FedEx Express Saver®. Average delivery time is 1 – 5 business days, but is not guaranteed in that timeframe. Also allow 1 - 2 days for processing. Free shipping is eligible only in the continental United States and excludes Hawaii, Alaska and Puerto Rico. FedEx service marks used by permission."Marketplace" orders are not eligible for free or discounted shipping.

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