Skilled Interpersonal Communication Research, Theory and Practice

ISBN-10: 0415432049

ISBN-13: 9780415432047

Edition: 5th 2011 (Revised)

List price: $36.99
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Description: This textbook on communication is directly relevant to a multiplicity of research areas and professions. This revised edition has been expanded to include further research as well as a new chapter on negotiating.

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Book details

List price: $36.99
Edition: 5th
Copyright year: 2011
Publisher: Taylor & Francis Group
Publication date: 10/12/2010
Binding: Paperback
Pages: 632
Size: 7.00" wide x 9.50" long x 1.50" tall
Weight: 0.770
Language: English

List of figures
List of boxes
Preface to the fifth edition
Communicating effectively: the skills approach
A conceptual model of skilled interpersonal communication
Communicating without words: skilled nonverbal behaviour
Rewarding others: the skill of reinforcing
Finding out about others: the skill of questioning
Showing understanding for others: the skill of reflecting
Paying attention to others: the skill of listening
Getting your message across: the skill of explaining
Telling others about yourself: the skill of self-disclosure
Opening and closing interactions: the skills of set induction and closure
Standing up for yourself: the skill of assertiveness
Using your influence: the skill of persuasion
Working things out together: the skill of negotiating
Working with others: skills of participating in and leading small groups
Conclusion
Bibliography
Name index
Subject index
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