Flipping the Switch... Unleash the Power of Personal Accountability Using the QBQ!

ISBN-10: 0399152954

ISBN-13: 9780399152955

Edition: 2005

Authors: John G. Miller
List price: $20.00 Buy it from $3.00
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Description: Asking the right kind of question isonly the first step to becoming fullyengaged at work and in life. In his bestselling book QBQ! The Question Behind the Question, John G. Miller revealed how personal accountability helps to create opportunity, overcome obstacles, and achieve goals by eliminating blame, complaining, and procrastination. The result? Stronger organizations, more dynamic teams, and healthier relationships. Now Miller takes readers to the next level to show how they can use the power of the QBQ! and personal accountability every day. When a light switch is flipped the flow of energy that is released reaches the lightbulb in an instant, bringing it to life. Similarly, asking the right kind of question-a QBQ-is the first step to empowering what Miller calls the Advantage Principles-five essential practices that will lead to a richer experience in every aspect of life: - LEARNING: live an engaged and energized life through positive personal growth and change - OWNERSHIP: attain goals by becoming a solution-oriented person who solves problems - CREATIVITY: find new ways to achieve by succeeding "within the box" - SERVICE: build a legacy by helping others succeed - TRUST: develop deep and rewarding relationships With compelling real-life stories and keen insights, Miller demonstrates how anyone can find success and satisfaction by "flipping the switch."

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Book details

List price: $20.00
Copyright year: 2005
Publisher: Penguin Publishing Group
Publication date: 12/29/2005
Binding: Hardcover
Pages: 144
Size: 5.75" wide x 8.56" long x 0.71" tall
Weight: 0.836
Language: English

The QBQ! Advantage Principles
QBQ! The Question Behind the Question
Learning
A Picture of Learning
Garbage Thinking: The Roadblocks to Learning
QBQ! Learning Equals Change
Ownership
Ownership: Solve the Problem!
The Blame Game: The Opposite of Ownership
A Study in Blame: E-Mail Wars
No Excuses
The Ultimate Excuse: It's Not My Job
Owning Safety
Taking Ownership Too Far
Creativity
QBQ! Creativity: Succeeding with What We Have
A Creative Shift in Thinking
Service
QBQ! Service: Doing for Others What We Don't Have to Do
Service and Humility
Organizations Don't Serve-People Do
Service: It's the Right Thing to Do
A Legacy of Service
Trust
QBQ! Trust: It's Up to Me
Trust Builders
Trust Takes Time
Living the Advantage Principles
Living Like Larry
Putting the Advantage Principles into Action
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