Working in Groups : Communication Principles and Strategies

ISBN-10: 0395961300
ISBN-13: 9780395961308
Edition: 2nd 2000
List price: $60.36
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Description: "Working in Groups" provides students with strategies for using theory and contemporary research findings to enhance group communication, group productivity, and member satisfaction.

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Book details

List price: $60.36
Edition: 2nd
Copyright year: 2000
Publisher: CENGAGE Learning
Binding: Book, Other 
Pages: 386
Size: 7.50" wide x 9.12" long x 0.56" tall
Weight: 1.364
Language: English

"Working in Groups" provides students with strategies for using theory and contemporary research findings to enhance group communication, group productivity, and member satisfaction.

Contents Note: Each chapter includes a Summary Study Guide. I. Basic Group Concepts 1. Introduction to Small Group Communication Inescapable Groups Defining Small Group Communication Synergy Advantages and Disadvantages of Working in Groups Types of Groups How to Learn about Groups Balance: The Guiding Principle GroupWork: Getting Acquainted Assessment: Basic Group Element 2. Group Formation and Development Why People Need Groups Task and Social Dimensions How Groups Develop Group Norms Dealing with Change Balancing Needs and Norms GroupWork: Classroom Norms Assessment: Group Attraction Survey 3. Leadership in Groups What Is Leadership? Leadership and Power Becoming a Leader Leadership Theories Gender and Leadership Balanced Leadership GroupWork: What Constitutes Effective Leadership Assessment: The Least-Preferred Coworker Scale 4. Participation in Groups Who Wants to Be a Follower? Theories of Participation Guidelines for Participation Dealing with Difficulties Balanced Participation GroupWork: Type Talk in Groups Assessment: Discussant Assessment Instrument II. Interaction Skills 5. Confidence in Groups You Must Talk Self-Concept Communication Apprehension Coping with Communication Apprehension Social Tensions Balancing Confidence and Tension GroupWork: Sorting the Symptoms Assessment: Personal Report of Communication Apprehension (PRCA) 6. Listening in Groups Speaking and Listening The Need for Effective Listening Types of Listening Group Roles and Listening Group Listening Skills Taking Notes in Groups Self-Listening in Groups Adapting to Different Listeners Balanced Listening GroupWork: Listening Triads Assessment: Group Listening 7. Verbal and Nonverbal Communication in Groups Two Essential Tools Principles of Language Language Difficulties Adapting to Language Differences Importance of Nonverbal Communication Individual Nonverbal Behavior The Nonverbal Environment Nonverbal Communication and Culture Creating a Communication Climate Balancing Language and Nonverbal Behavior GroupWork: Context, Context, Context Assessment: Evaluation of Group Climate 8. Conflict and Cohesion in Groups Conflict in Groups Constructive and Destructive Conflict Conflict Styles Approaches to Conflict Management Group Cohesion Adapting to Differences Balancing Conflict and Cohesion GroupWork: Win as Much as You Can Assessment: Ross-DeWine Conflict Management Message Styles Instrument III. Achieving Group Goals 9. Planning and Conducting Meetings Meetings, Meetings, Meetings To Meet or Not to Meet What Is a Meeting? Planning the Meeting The Chairperson''s Responsibilities Participation in Meetings Dealing with Difficulties Adapting to Differences Evaluating the Meeting Balanced Meetings GroupWork: Meet the People Problems Assessment: Post-Meeting Reaction (PMR) Form 10. Decision Making in Groups Group Decision Making Decision-Making Methods Understanding the Discussion Question The Need for Procedures Decision-Making and Problem-Solving Procedures Match the Tool to the Task Decision-Making Realities Balanced Decision Making GroupWork: Lost on the Moon Assessment: Decision-Making Competencies 11. Argumentation in Groups Why Argue? Argumentativeness The Structure of an Argument Presenting Your Arguments Refuting Arguments Ethical Arguments Adapting to Argumentative Styles Balanced Argumentation GroupWork: Divide and Debate Assessment: Argumentativeness Scale 12. Making Presentations in Groups Speechmaking in Groups Oral Presentation Guidelines Group Presentations Questions and Answers Balanced Oral Presentations GroupWork: A Practice Speech Assessment: Speechmaking Rating Scale IV. Resources and Tools 13. Informed Groups Becoming a Well-Informed Group Note Your Sources Sources of Information Types of Information Evaluating Information Using Information Effectively Balancing Information Quality and Quantity GroupWork: Research Scavenger Hunt Assessment: Information Checklist 14. Agendas and Minutes The Importance of Agendas The Importance of Minutes Balanced Agendas and Minutes GroupWork: Designing an Agenda Form Assessment: Agenda and Minutes Checklist 15. Parliamentary Procedure The Rules of the Game Principles of Parliamentary Procedure Parliamentary Players Basic Rules of Order Informal Rules Balanced Procedures GroupWork: The Mascot Debate Assessment: Parliamentary Procedure Assessment Instrument 16. Technology and Groups Technology and Communication Electronic Meetings Groupware Technology and Visual Aids Balancing Technology in Groups GroupWork: Computer and Teleconference Simulation Assessment: Electronic Meeting Evaluation

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