x

Our Privacy Policy has changed. By using this site, you agree to the Privacy Policy.

Professional Service Firm50 (Reinventing Work) Fifty Ways to Transform Your Department into a Professional Service Firm Whose Trademarks Are Passion and Innovation!

ISBN-10: 0375407715
ISBN-13: 9780375407710
Edition: 1999
List price: $17.95 Buy it from $3.00
30 day, 100% satisfaction guarantee

If an item you ordered from TextbookRush does not meet your expectations due to an error on our part, simply fill out a return request and then return it by mail within 30 days of ordering it for a full refund of item cost.

Learn more about our returns policy

Description: The Professional Service Firm 50 shows how to transform any department into a professional service firm.

Used Starting from $11.02
what's this?
Rush Rewards U
Members Receive:
coins
coins
You have reached 400 XP and carrot coins. That is the daily max!
You could win $10,000

Get an entry for every item you buy, rent, or sell.

Study Briefs

Limited time offer: Get the first one free! (?)

All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.

Add to cart
Study Briefs
Business Ethics Online content $4.95 $1.99
Add to cart
Study Briefs
Business Law Online content $4.95 $1.99
Add to cart
Study Briefs
Management Online content $4.95 $1.99

Customers also bought

Loading
Loading
Loading
Loading
Loading
Loading
Loading
Loading
Loading
Loading

Book details

List price: $17.95
Copyright year: 1999
Publisher: Knopf Doubleday Publishing Group
Publication date: 9/21/1999
Binding: Hardcover
Pages: 240
Size: 4.50" wide x 7.25" long x 0.75" tall
Weight: 0.550
Language: English

The Professional Service Firm 50 shows how to transform any department into a professional service firm.

Tom Peters, public speaker and author, graduated from Cornell University and received a M.B.A. and Ph.D. from Stanford University. He has also received honorary doctorates from the University of San Francisco and Rhodes College. He was in the U. S. Navy during Vietnam and later served as a senior White House drug abuse advisor (1973-74). He worked for McKinsey & Company from 1974 to 1981. He holds about seventy-five seminars a year and has created and starred in a series of corporate training films. He is the co-author of In Search of Excellence: Lessons from America's Best-Run Companies, which was a New York Times bestseller for three years. This book and subsequent titles have become bestsellers in Europe, Latin America and Asia. Peters contributes to several newspapers and journals, including writing a bimonthly column for Forbes ASAP.

Introduction: The Inexorable "PSF" Logic
PSF = Inc. + Clients + Projects!
Think Inc.
Commit "Cool"
Think Client. Period
Select Clients very carefully
Seek out Clients who are leaders
F-i-r-e Clients ... upon occasion
Turn every "task" into a Project
The Work Matters!
Become a Catalyst for Revolution
Portfolio Quality!
Visit every client
Create an immodest Current Projects List
You are a Venture Capitalist
Conduct a weekly--or a more frequent--formal Current Projects Review
Words ... matter
Impact!
Transform every "job" into a ... WOW! Project
Never ever compromise your Identity
Pursue ... P-A-S-S-I-O-N
Measure: Did we make an impact?
Tom's Epithet No. 1: "Thoroughly Professional ... But Not Provocative"
L-E-A-D Your Client!
Another-flavor-of WOW: Politics
PSF success boils down to ... the fine art of balance
Accounting (etc.) is a performing art
Speaking of accounting ... remember the bottom line: "Business-ing"
Got any quirky projects on the list?
Think ... Legacy
Pitch in ... or bail out!
Practice serial monogamy
PSFs need Vision Statements!
We help people!
Live with 'Em!
Make Clients an integral part of every project team
Cohabit with the Client!
Turn the Client into an expert!
Engage Clients in a measured "risk progression" process
Insist that Clients submit a formal evaluation of "your people" (and "their people") at the end of each project
Think External
Client-centric = PSF Imperative
Bring in wild and woolly outsiders. E-x-p-a-n-d the box
A Culture of Urgency!
Create a "sense of urgency"/"excitement"/"vibrancy"/"buzz"
Hot Teams thrive in Hot Spaces
Celebrate ... constantly!
Projects-worth-doing are bumpy
You need a clown!
Love thy "support staff"
A rabid scheduler is a must!
We're in this for the money!
Pay attention to the "hard stuff" ... e.g.: Methodology
Embrace marketing
Knowledge-Is-Us!
Become a Research and Development evangelist
Devote a sizable share of effort/revenues to Knowledge Development
Turn your current portfolio of projects into a ... Research and Development playground/gold mine
Think ... Design
Evaluate the possible bases of PSF competitive advantage
Talent!
Become a ... Connoisseur of Talent
We want to be a Magnet for Talent
Cherish instability! Mix up teams!
Mix redux: Encourage turnover!
Demand that every PSF member be known for ... something
Admiration beats affection
Champion passion. Champion perfection
Create stories/mythology around "project winners"
T-R-A-I-N. Teach the "Professional Service Firm Basics" ... with a vengeance
Provide "project management-leadership" opportunities ... ASAP
Cherish great listening skills
Geeks--the antisocial, masterful diggers-of-obscure-facts--should be adored!
Challenge! Challenge! Challenge!
It's Ours!
Think ... Dream ... Act: Wow! Beauty! Impact! Distinction!
We own this place!
The Movement
Reading Suggestions
Acknowledgments

×
Free shipping on orders over $35*

*A minimum purchase of $35 is required. Shipping is provided via FedEx SmartPost® and FedEx Express Saver®. Average delivery time is 1 – 5 business days, but is not guaranteed in that timeframe. Also allow 1 - 2 days for processing. Free shipping is eligible only in the continental United States and excludes Hawaii, Alaska and Puerto Rico. FedEx service marks used by permission."Marketplace" orders are not eligible for free or discounted shipping.

Learn more about the TextbookRush Marketplace.

×