One Night at the Call Center

ISBN-10: 0345498321
ISBN-13: 9780345498328
Edition: N/A
Authors: Chetan Bhagat
List price: $16.00 Buy it from $3.94
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Description: Press 1 for technical support. Press 2 for broken hearts. Press 3 if your life has totally crashed. . . . Six friends work nights at a call center in India, providing technical support for a major U.S. appliance corporation. Skilled in patience-  More...

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Book details

List price: $16.00
Publisher: Random House Publishing Group
Publication date: 5/1/2007
Binding: Paperback
Pages: 320
Size: 5.25" wide x 8.00" long x 0.75" tall
Weight: 0.484
Language: English

Press 1 for technical support. Press 2 for broken hearts. Press 3 if your life has totally crashed. . . . Six friends work nights at a call center in India, providing technical support for a major U.S. appliance corporation. Skilled in patience- and accent management- they help American consumers keep their lives running. Yet behind the headsets, everybody's heart is on the line. Shyam (Sam to his callers) has lost his self-confidence after being dumped by the girl who just so happens to be sitting next to him. Priyanka's domineering mother has arranged for her daughter's upscale marriage to an Indian man in Seattle. Esha" "longs to be a model but discovers it's a horizontal romp to the runway. Lost, dissatisfied Vroom has high ideals, but compromises them by talking on the phone to idiots each night. Traditional Radhika has just found out that her husband is sleeping with his secretary. And Military Uncle (nobody knows his real name) sits alone working the online chat. They all try to make it through their shifts- and maintain their sanity- under the eagle eye of a boss whose ego rivals his incompetence. But tonight is no ordinary night. Tonight is Thanksgiving in America: Appliances are going haywire, and the phones are ringing off their hooks. Then one call, from one very special caller, changes everything. Chetan Bhagat's delicious romantic comedy takes us inside the world of the international call center, where cultural cross-wires come together with perfect pathos, hilarity, and spice.

Chetan Bhagat lives in Hong Kong and works in investment banking. He is married with young twins. One Night @ the Call Centre is a bestseller in India and is due to be published around the world. The Bollywood blockbuster of his book is to be released later this year. Find out more about Chetan at www.chetanbhagat.com

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