Dinosaur Brains Dealing with All THOSE Impossible People at Work

ISBN-10: 0345410211
ISBN-13: 9780345410214
Edition: N/A
List price: $19.00 Buy it from $3.94
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Description: Discover how to cope with instinct, emotion, and irrationality--the dinosaur brain--that disrupts any business enivronment, with a step-by-step process that helps you reason your way through turf wars and power struggles, surly subordinates,  More...

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Book details

List price: $19.00
Publisher: Random House Publishing Group
Publication date: 9/29/1996
Binding: Paperback
Pages: 272
Size: 5.75" wide x 8.50" long x 0.75" tall
Weight: 0.550
Language: English

Discover how to cope with instinct, emotion, and irrationality--the dinosaur brain--that disrupts any business enivronment, with a step-by-step process that helps you reason your way through turf wars and power struggles, surly subordinates, temperamental bosses, and more.... "The key to thriving in the corporate jungle is understanding dinosaurs." TIME

Introduction
What Is the Dinosaur Brain?
The Dinosaur Brain and Lizard Logic
How the Dinosaur Brain Works
The Rules of Lizard Logic
Get It Now!
The Triple F Response: Fight, Flight or Fright
Be Dominant!
Defend the Territory!
Get the Mate!
If It Hurts, Hiss!
Like Me, Good; Not Like Me, Bad
Using Lizard Logic
Avoiding the Reptile Response
Bad Moods and Internal Television
Irritability
Manipulation
The Positive Uses of Anger
Angry Clients
The Customer Service Model
Motivating Yourself and Your Employees
Stress Is Not the Enemy
Is Your Mind Out of Shape?
Long-Term Planning
Making Waves
It's Lonely at the Top
The Captain Kirk Management Style
The Mentor Relationship
Why People Get Involved in Office Romances
How to Save Yourself If Your Company Is "One Big Happy Family"
Corporate Juvenile Delinquents
Dealing with Old Dinosaurs
Labor and Management
The Customer from Outer Space
Gravity
Habit and Ritual
Management by Mind-Reading: The Case Against Bad Attitude
How to Make Your Colleagues Mad at You
Afterword
Suggested Readings
Index

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