Managing Organizations in a Global Economy An Intercultural Perspective

ISBN-10: 0324261543
ISBN-13: 9780324261547
Edition: 2005
Authors: John Saee
List price: $101.95
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Description: Managing Organizations in a Global Economy addresses the wide-ranging contemporary issues and challenges that confront modern management of enterprises in the global economy. It provides the stimulus for critical debates and practical applications  More...

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Book details

List price: $101.95
Copyright year: 2005
Publisher: Cengage South-Western
Publication date: 2/10/2004
Binding: Hardcover
Pages: 297
Size: 8.00" wide x 9.25" long x 0.75" tall
Weight: 1.188
Language: English

Managing Organizations in a Global Economy addresses the wide-ranging contemporary issues and challenges that confront modern management of enterprises in the global economy. It provides the stimulus for critical debates and practical applications by the academic and professional business communities. In recognition of the growing importance of cultural diversity in most modern organizations around the world, in terms of clientele, human resources, and ownership, this text provides the latest conceptual tools and practical applications on the aspects of cross-cultural management. While the text is rich in theory, it also contains real-life examples based on the latest research with implications for managerial functions and strategies. The 15 chapters examine many of management?s most vital topics including globalization, worldviews, managerial communication, organizational culture, leadership, motivation, negotiation, conflict, and ethics while also emphasizing the cross-cultural dimensions important in managerial success.

Globalization
Learning Objectives
Globalization: An Overview
Globalization Defined
Historical Origins of Globalization
The Beginning of the Modern Concept of Globalization
International Trade Theories
Classical Trade Theories
Factor Proportions Trade Theory
International Investment and Product Life-Cycle Theory
Porter's Competitive Advantage of Nations
Theory of International Investment
Main Catalysts for Globalization: A Macrolevel of Analysis
Globalization: Facts and Figures
Advantages and Disadvantages of Globalization
Challenges of Managing International Business Enterprises
Summary
Critical Discussion Questions
Applications
Experiential
Internet
References
Understanding Cross-Cultural Management Dimensions
Learning Objectives
Overview
Global Management: A Cross-Cultural Perspective
Culture and Management
Parochialism and Ethnocentrism
Modalities of Cross-Cultural Dimensions
Kluckhohn and Strodtbeck's Modality of Cross-Cultural Dimensions
Hofstede's Cultural Dimensions
Trompenaars' cultural dimensions
Country Clusters
Cultural Dimensions and Management Practices
Attitude to Hierarchy within Organization
Managers: Experts or Problem Solvers?
Cultural Variations in Performance Appraisal
Management of Cultural Diversity
Workforce Diversity Defined
Disadvantages of Cultural Diversity
Advantages of Cultural Diversity
Key Strategies for Effective Management of Cultural Diversity across the Globe
Summary
Critical Discussion Questions
Applications
Experiential
Internet
References
Worldview and Religion
Learning Objectives
Worldviews: An Overview
Religion
Types of Religions
Monotheistic Religions
Judaism
Christianity
Islam
Polytheistic Religions
Hinduism
Buddhism
Confucianism
A Comparison of Worldviews: East and West
Importance of Worldviews for International Business Management
Summary
Critical Discussion Questions
Applications
Experiential
Internet
References
Communication and Culture
Learning Objectives
Human Communication: An Overview
Human Communication: A Complex Phenomenon
Defining Communication
Intentionality and Unintentionality of Human Communication
Basic Components of the Communication Process
The Characteristics of Communication
Culture and Communication
What is Culture?
Major Obstacles to Intercultural Communication
Different Modes of Thinking and Reasoning
Stereotyping
Language
Perception
Materialism
Religion
Ethnocentrism
Cultural Diversity and Communication
The Nexus between Communication and Management
Directions of Communications in Organizations
Downward Communication
Upward Communication
Lateral Communication
Formal versus Informal Networks
The Age of Information Superhighway and Management Communication
Cross-cultural Communication Competence
Some Strategies for Enhancing Intercultural Communication Competence
Acknowledging Diversity
Organizing Information According to Stereotypes
Posing Questions to Challenge the Stereotypes
Analyzing Communication Episodes
Generating "Other-Culture" Messages
Summary
Critical Discussion Questions
Applications
Experiential
Internet
References
Nonverbal Communication Across Cultures
Learning Objectives
Nonverbal Communication: An Overview
The Significance of Nonverbal Communication
Nonverbal Communication Defined
Similarities and Differences between Verbal and Nonverbal Communication
Characteristics of Nonverbal Communication
Functions of Nonverbal Communication
Nonverbal Communication and Culture
Categories of Nonverbal Communication
Time
Space
Material Possessions
Silence
Kinesics
Facial Expression
Posture
Gestures
Eye Contact
Touch
Dress
Paralanguage
Smell
Nonverbal Communication: Implications for International Managers
Summary
Critical Discussion Questions
Applications
Experiential
Internet
References
Theoretical Perspectives on Intercultural Communication
Learning Objectives
Overview
Language Acquisition as a "Panacea" for Ineffective Intercultural Communication
Psychological Theories of Intercultural Communication
Culture Shock Theory
General Systems Theory of Intercultural Communication
Uncertainty Reduction Theory of Intercultural Communication
Sociological Theories of Intercultural Communication
Convergence Theory of Intercultural Communication
Interpersonal Theory of Intercultural Communication
Perception
Intercultural Communication Competence Defined
Summary
Critical Discussion Questions
Applications
Experiential
Internet
References
Organizational Culture
Learning Objectives
Overview
Organizational Culture Defined
Common Features of Organizational Culture
Strong versus Weak Organizational Cultures
Transmission of Organizational Culture
Organizational Culture and National Culture
Organizational Culture in Multinational Corporations
How to Examine the Organizational Culture of Multinational Corporations
Understanding Basic Organization Cultural Typologies
Modality of Organizational Culture and National Preferences
Organizational Culture and Cultural Diversity
Appropriateness of Organizational Culture Types for Effective Management in a Culturally Diverse Workplace
Strategies for Managing Cultural Diversity both Nationally and Internationally
Summary
Critical Discussion Questions
Applications
Experiential
Internet
Assignment
References
Leadership Across Cultures
Learning Objectives
Overview
Management and Leadership
Leadership Defined
Qualities of a Leader
Major Sources of Leadership Power and Influence
Leadership Behaviors and Styles
Leadership Theories
Theory X and Y
Behavioral Theory of Leadership
Contingency Leadership Theory
Path-Goal Theory
Cultural Relativity of Leadership
Leadership in Different Cultures and the Implications for International Management
France
United States
Asia
Summary
Critical Discussion Questions
Applications
Experiential
Internet
References
Motivating Across Cultures
Learning Objectives
Overview
Motivation Defined
Universality of Motivation
Applying Anglo Theories
Cross-cultural Comparison of Mainstream Motivational Theories
Maslow's Hierarchy of Needs
McClelland's Achievement Motivation Theory
Empirical Evidence for Differing Motivations Across Cultural Frontiers
Designing Motivators for International Human Resource Management
Individualism versus Collectivism Dimension
Uncertainty Avoidance Dimension
The Femininity versus Masculinity Dimension
Power Distance Dimension
Motivators: Some National Preferences
Motivation Applied Globally
Monetary Incentives
The Job Enrichment Movement
Performance Evaluation
The Role of Feedback in Individualist and Collectivist societies
Motivation and Global Cultures: Implications for International Managers
Summary
Critical Discussion Questions
Applications
Experiential
Internet
References
International Negotiation
Learning Objectives
Overview
Negotiation Defined
Cross-Cultural Negotiation Defined
Components of Negotiation
Types of Negotiation
Cross-Cultural Influences on Negotiations
The Negotiation Process
Stages of a Negotiation
Planning
Interpersonal Relationship Building
Exchanging Task-Related Information
Persuasion
Agreement
Cross-Cultural Dimensions Affecting Negotiations
When to Negotiate?
Who Negotiates?
Developing Effective Negotiation Skills
Individual Qualities of a Negotiator
Different Approaches to Negotiation
Negotiation Strategies: Some Guidelines
Negotiation Tactics
Verbal Tactics
Nonverbal Tactics
Situational Tactics
Summary
Critical Discussion Questions
Applications
Experiential
Internet
References
Cross-Cultural Conflict and Conflict Resolution
Learning Objectives
Overview
Conceptualizations of Conflict
Traditional Managerial Perspective on Conflict
Contemporary Managerial Perspective on Conflict
Sources and Types of Conflict
Factors that Influence Perception and Tolerance of Conflict
The Meaning of Conflict in Cross-Cultural Contexts
Conflict and the Concept of Face in Different Cultures
Managerial Conflict Resolution Approaches
Cross-Cultural Conflict Resolution: Mediation and Cultural Awareness
Summary
Critical Discussion Questions
Applications
Experiential
Internet
References
Global Business Ethics
Learning Objectives
Overview
The Nature of Business Ethics
How Ethics are Learned
Moral Philosophies and Their Relevance to Business Ethics
Teleology
Deontology: The Theory of Rights
The Theory of Justice
Cultural Relativism in Ethical Decision-Making
Business Ethics Defined
Ethical versus Legal Behavior
Why Business Ethics ARE Needed
Ethical Dilemmas in Business Practices around the Globe
Bribery
False Information
Dealing with Competitors
Gender Equality
Environmental and Ecological Concerns
Social Responsibility
Summary
Critical Discussion Questions
Applications
Experiential
Internet
References
International Human Resource Management
Learning Objectives
Overview
Staffing Philosophies for International Enterprises
Ethnocentric Staffing Policy
Polycentric Staffing Policy
Regiocentric Staffing Policy
Geocentric Staffing Policy
Selection Criteria for International Managerial Positions
Female Participation in the Workforce
Performance Appraisal
Management Training and Development
Initial Contact/Honeymoon
Initial Culture Shock
Superficial Adjustment
Depression/Isolation Stage
Reintegration/Compensation Stage
Autonomy/Independence Stage
Overseas Training Programs
International Compensation
Summary
Critical Discussion Questions
Applications
Experiential
Internet
References
International Project Management
Learning Objectives
Overview
Project Management: Purpose and Definition
The Distinction between Line and Project Management
Key Success Factors of Project Management
Best Practice in Project Management
Conceptualization and Initiation
Planning
Project Management: An International Perspective
Communication
Control Systems
Organizational Designs in Different Cultures
Organizational Support
Human Resource
Guidelines for International Project Managers
Project Personnel Management
Client Consultation and Acceptance
Training and Education
Breaking the Project into Bite-size Chunks
Product Perspective
Risk Management
The Distinction between Project Strategy and Tactics
Summary
Critical Discussion Questions
Applications
Experiential
Internet
References
Managerial Excellence in Global Management: Cross-Cultural Dimensions
Learning Objectives
Overview
Best Practice and Cultural Diversity
Management of Cultural Diversity: A Study Reveals the Challenge
A Model of Best Practice in Intercultural Communication Competence
Applying Intercultural Communication Competence to Managerial Functions
A Model of Managerial Excellence in Global Management: Cross-Cultural Dimensions
A Model of Managerial Excellence in Managerial Functions Across Cultural Frontiers
Summary
Critical Discussion Questions
Applications
Experiential
Internet
References

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