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| Globalization | |
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| Learning Objectives | |
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| Globalization: An Overview | |
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| Globalization Defined | |
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| Historical Origins of Globalization | |
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| The Beginning of the Modern Concept of Globalization | |
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| International Trade Theories | |
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| Classical Trade Theories | |
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| Factor Proportions Trade Theory | |
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| International Investment and Product Life-Cycle Theory | |
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| Porter's Competitive Advantage of Nations | |
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| Theory of International Investment | |
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| Main Catalysts for Globalization: A Macrolevel of Analysis | |
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| Globalization: Facts and Figures | |
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| Advantages and Disadvantages of Globalization | |
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| Challenges of Managing International Business Enterprises | |
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| Summary | |
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| Critical Discussion Questions | |
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| Applications | |
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| Experiential | |
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| Internet | |
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| References | |
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| Understanding Cross-Cultural Management Dimensions | |
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| Learning Objectives | |
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| Overview | |
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| Global Management: A Cross-Cultural Perspective | |
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| Culture and Management | |
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| Parochialism and Ethnocentrism | |
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| Modalities of Cross-Cultural Dimensions | |
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| Kluckhohn and Strodtbeck's Modality of Cross-Cultural Dimensions | |
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| Hofstede's Cultural Dimensions | |
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| Trompenaars' cultural dimensions | |
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| Country Clusters | |
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| Cultural Dimensions and Management Practices | |
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| Attitude to Hierarchy within Organization | |
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| Managers: Experts or Problem Solvers? | |
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| Cultural Variations in Performance Appraisal | |
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| Management of Cultural Diversity | |
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| Workforce Diversity Defined | |
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| Disadvantages of Cultural Diversity | |
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| Advantages of Cultural Diversity | |
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| Key Strategies for Effective Management of Cultural Diversity across the Globe | |
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| Summary | |
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| Critical Discussion Questions | |
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| Applications | |
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| Experiential | |
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| Internet | |
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| References | |
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| Worldview and Religion | |
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| Learning Objectives | |
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| Worldviews: An Overview | |
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| Religion | |
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| Types of Religions | |
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| Monotheistic Religions | |
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| Judaism | |
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| Christianity | |
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| Islam | |
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| Polytheistic Religions | |
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| Hinduism | |
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| Buddhism | |
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| Confucianism | |
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| A Comparison of Worldviews: East and West | |
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| Importance of Worldviews for International Business Management | |
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| Summary | |
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| Critical Discussion Questions | |
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| Applications | |
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| Experiential | |
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| Internet | |
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| References | |
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| Communication and Culture | |
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| Learning Objectives | |
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| Human Communication: An Overview | |
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| Human Communication: A Complex Phenomenon | |
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| Defining Communication | |
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| Intentionality and Unintentionality of Human Communication | |
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| Basic Components of the Communication Process | |
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| The Characteristics of Communication | |
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| Culture and Communication | |
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| What is Culture? | |
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| Major Obstacles to Intercultural Communication | |
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| Different Modes of Thinking and Reasoning | |
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| Stereotyping | |
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| Language | |
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| Perception | |
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| Materialism | |
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| Religion | |
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| Ethnocentrism | |
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| Cultural Diversity and Communication | |
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| The Nexus between Communication and Management | |
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| Directions of Communications in Organizations | |
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| Downward Communication | |
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| Upward Communication | |
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| Lateral Communication | |
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| Formal versus Informal Networks | |
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| The Age of Information Superhighway and Management Communication | |
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| Cross-cultural Communication Competence | |
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| Some Strategies for Enhancing Intercultural Communication Competence | |
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| Acknowledging Diversity | |
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| Organizing Information According to Stereotypes | |
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| Posing Questions to Challenge the Stereotypes | |
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| Analyzing Communication Episodes | |
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| Generating "Other-Culture" Messages | |
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| Summary | |
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| Critical Discussion Questions | |
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| Applications | |
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| Experiential | |
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| Internet | |
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| References | |
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| Nonverbal Communication Across Cultures | |
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| Learning Objectives | |
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| Nonverbal Communication: An Overview | |
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| The Significance of Nonverbal Communication | |
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| Nonverbal Communication Defined | |
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| Similarities and Differences between Verbal and Nonverbal Communication | |
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| Characteristics of Nonverbal Communication | |
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| Functions of Nonverbal Communication | |
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| Nonverbal Communication and Culture | |
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| Categories of Nonverbal Communication | |
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| Time | |
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| Space | |
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| Material Possessions | |
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| Silence | |
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| Kinesics | |
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| Facial Expression | |
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| Posture | |
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| Gestures | |
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| Eye Contact | |
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| Touch | |
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| Dress | |
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| Paralanguage | |
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| Smell | |
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| Nonverbal Communication: Implications for International Managers | |
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| Summary | |
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| Critical Discussion Questions | |
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| Applications | |
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| Experiential | |
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| Internet | |
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| References | |
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| Theoretical Perspectives on Intercultural Communication | |
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| Learning Objectives | |
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| Overview | |
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| Language Acquisition as a "Panacea" for Ineffective Intercultural Communication | |
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| Psychological Theories of Intercultural Communication | |
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| Culture Shock Theory | |
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| General Systems Theory of Intercultural Communication | |
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| Uncertainty Reduction Theory of Intercultural Communication | |
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| Sociological Theories of Intercultural Communication | |
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| Convergence Theory of Intercultural Communication | |
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| Interpersonal Theory of Intercultural Communication | |
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| Perception | |
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| Intercultural Communication Competence Defined | |
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| Summary | |
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| Critical Discussion Questions | |
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| Applications | |
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| Experiential | |
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| Internet | |
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| References | |
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| Organizational Culture | |
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| Learning Objectives | |
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| Overview | |
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| Organizational Culture Defined | |
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| Common Features of Organizational Culture | |
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| Strong versus Weak Organizational Cultures | |
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| Transmission of Organizational Culture | |
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| Organizational Culture and National Culture | |
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| Organizational Culture in Multinational Corporations | |
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| How to Examine the Organizational Culture of Multinational Corporations | |
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| Understanding Basic Organization Cultural Typologies | |
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| Modality of Organizational Culture and National Preferences | |
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| Organizational Culture and Cultural Diversity | |
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| Appropriateness of Organizational Culture Types for Effective Management in a Culturally Diverse Workplace | |
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| Strategies for Managing Cultural Diversity both Nationally and Internationally | |
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| Summary | |
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| Critical Discussion Questions | |
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| Applications | |
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| Experiential | |
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| Internet | |
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| Assignment | |
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| References | |
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| Leadership Across Cultures | |
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| Learning Objectives | |
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| Overview | |
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| Management and Leadership | |
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| Leadership Defined | |
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| Qualities of a Leader | |
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| Major Sources of Leadership Power and Influence | |
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| Leadership Behaviors and Styles | |
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| Leadership Theories | |
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| Theory X and Y | |
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| Behavioral Theory of Leadership | |
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| Contingency Leadership Theory | |
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| Path-Goal Theory | |
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| Cultural Relativity of Leadership | |
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| Leadership in Different Cultures and the Implications for International Management | |
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| France | |
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| United States | |
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| Asia | |
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| Summary | |
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| Critical Discussion Questions | |
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| Applications | |
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| Experiential | |
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| Internet | |
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| References | |
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| Motivating Across Cultures | |
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| Learning Objectives | |
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| Overview | |
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| Motivation Defined | |
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| Universality of Motivation | |
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| Applying Anglo Theories | |
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| Cross-cultural Comparison of Mainstream Motivational Theories | |
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| Maslow's Hierarchy of Needs | |
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| McClelland's Achievement Motivation Theory | |
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| Empirical Evidence for Differing Motivations Across Cultural Frontiers | |
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| Designing Motivators for International Human Resource Management | |
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| Individualism versus Collectivism Dimension | |
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| Uncertainty Avoidance Dimension | |
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| The Femininity versus Masculinity Dimension | |
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| Power Distance Dimension | |
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| Motivators: Some National Preferences | |
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| Motivation Applied Globally | |
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| Monetary Incentives | |
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| The Job Enrichment Movement | |
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| Performance Evaluation | |
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| The Role of Feedback in Individualist and Collectivist societies | |
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| Motivation and Global Cultures: Implications for International Managers | |
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| Summary | |
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| Critical Discussion Questions | |
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| Applications | |
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| Experiential | |
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| Internet | |
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| References | |
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| International Negotiation | |
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| Learning Objectives | |
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| Overview | |
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| Negotiation Defined | |
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| Cross-Cultural Negotiation Defined | |
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| Components of Negotiation | |
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| Types of Negotiation | |
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| Cross-Cultural Influences on Negotiations | |
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| The Negotiation Process | |
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| Stages of a Negotiation | |
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| Planning | |
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| Interpersonal Relationship Building | |
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| Exchanging Task-Related Information | |
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| Persuasion | |
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| Agreement | |
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| Cross-Cultural Dimensions Affecting Negotiations | |
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| When to Negotiate? | |
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| Who Negotiates? | |
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| Developing Effective Negotiation Skills | |
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| Individual Qualities of a Negotiator | |
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| Different Approaches to Negotiation | |
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| Negotiation Strategies: Some Guidelines | |
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| Negotiation Tactics | |
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| Verbal Tactics | |
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| Nonverbal Tactics | |
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| Situational Tactics | |
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| Summary | |
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| Critical Discussion Questions | |
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| Applications | |
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| Experiential | |
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| Internet | |
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| References | |
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| Cross-Cultural Conflict and Conflict Resolution | |
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| Learning Objectives | |
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| Overview | |
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| Conceptualizations of Conflict | |
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| Traditional Managerial Perspective on Conflict | |
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| Contemporary Managerial Perspective on Conflict | |
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| Sources and Types of Conflict | |
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| Factors that Influence Perception and Tolerance of Conflict | |
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| The Meaning of Conflict in Cross-Cultural Contexts | |
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| Conflict and the Concept of Face in Different Cultures | |
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| Managerial Conflict Resolution Approaches | |
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| Cross-Cultural Conflict Resolution: Mediation and Cultural Awareness | |
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| Summary | |
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| Critical Discussion Questions | |
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| Applications | |
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| Experiential | |
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| Internet | |
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| References | |
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| Global Business Ethics | |
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| Learning Objectives | |
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| Overview | |
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| The Nature of Business Ethics | |
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| How Ethics are Learned | |
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| Moral Philosophies and Their Relevance to Business Ethics | |
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| Teleology | |
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| Deontology: The Theory of Rights | |
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| The Theory of Justice | |
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| Cultural Relativism in Ethical Decision-Making | |
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| Business Ethics Defined | |
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| Ethical versus Legal Behavior | |
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| Why Business Ethics ARE Needed | |
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| Ethical Dilemmas in Business Practices around the Globe | |
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| Bribery | |
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| False Information | |
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| Dealing with Competitors | |
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| Gender Equality | |
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| Environmental and Ecological Concerns | |
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| Social Responsibility | |
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| Summary | |
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| Critical Discussion Questions | |
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| Applications | |
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| Experiential | |
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| Internet | |
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| References | |
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| International Human Resource Management | |
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| Learning Objectives | |
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| Overview | |
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| Staffing Philosophies for International Enterprises | |
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| Ethnocentric Staffing Policy | |
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| Polycentric Staffing Policy | |
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| Regiocentric Staffing Policy | |
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| Geocentric Staffing Policy | |
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| Selection Criteria for International Managerial Positions | |
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| Female Participation in the Workforce | |
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| Performance Appraisal | |
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| Management Training and Development | |
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| Initial Contact/Honeymoon | |
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| Initial Culture Shock | |
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| Superficial Adjustment | |
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| Depression/Isolation Stage | |
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| Reintegration/Compensation Stage | |
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| Autonomy/Independence Stage | |
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| Overseas Training Programs | |
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| International Compensation | |
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| Summary | |
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| Critical Discussion Questions | |
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| Applications | |
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| Experiential | |
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| Internet | |
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| References | |
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| International Project Management | |
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| Learning Objectives | |
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| Overview | |
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| Project Management: Purpose and Definition | |
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| The Distinction between Line and Project Management | |
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| Key Success Factors of Project Management | |
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| Best Practice in Project Management | |
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| Conceptualization and Initiation | |
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| Planning | |
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| Project Management: An International Perspective | |
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| Communication | |
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| Control Systems | |
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| Organizational Designs in Different Cultures | |
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| Organizational Support | |
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| Human Resource | |
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| Guidelines for International Project Managers | |
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| Project Personnel Management | |
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| Client Consultation and Acceptance | |
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| Training and Education | |
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| Breaking the Project into Bite-size Chunks | |
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| Product Perspective | |
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| Risk Management | |
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| The Distinction between Project Strategy and Tactics | |
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| Summary | |
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| Critical Discussion Questions | |
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| Applications | |
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| Experiential | |
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| Internet | |
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| References | |
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| Managerial Excellence in Global Management: Cross-Cultural Dimensions | |
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| Learning Objectives | |
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| Overview | |
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| Best Practice and Cultural Diversity | |
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| Management of Cultural Diversity: A Study Reveals the Challenge | |
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| A Model of Best Practice in Intercultural Communication Competence | |
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| Applying Intercultural Communication Competence to Managerial Functions | |
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| A Model of Managerial Excellence in Global Management: Cross-Cultural Dimensions | |
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| A Model of Managerial Excellence in Managerial Functions Across Cultural Frontiers | |
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| Summary | |
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| Critical Discussion Questions | |
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| Applications | |
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| Experiential | |
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| Internet | |
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| References | |