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Understanding Human Resource Management | |
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An Introduction to Human Resource Management | |
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Introduction | |
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Organizational Resources and Productivity | |
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Contemporary HR Management Challenges | |
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HR Management Activities | |
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Modern Human Resource Management in Local Government | |
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Organizing the Human Resource Unit | |
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HR Management Accountabilities | |
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Historical Development of the Human Resource Function | |
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Introduction | |
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The Beginnings | |
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The Emergence of Personnel Management | |
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Coming of Age | |
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Increasing Influence of the Legal Environment | |
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Changing Emphasis of Civil Service Reform | |
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Professionalization of Personnel Management | |
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The Modern Era | |
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The Legal Environment of Human Resource Management | |
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Introduction | |
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Federal Regulation of Employment Discrimination | |
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Government Regulation of the Workplace and the Employment Relationship | |
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Constitutional Issues of Local Government Employment | |
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State Employment Laws | |
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Organizational Considerations | |
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Behavioral Foundations of Human Resource Management | |
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Introduction | |
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Motivation: Basic Considerations | |
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Content Approaches to Motivation | |
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Process Approaches to Motivation | |
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Job Satisfaction | |
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Management Philosophy and Leadership | |
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Planning and Policy Development | |
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Introduction | |
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Planning Approaches | |
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Need for Planning in Local Government | |
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Standing Plans for Human Resources | |
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Human Resource Planning | |
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Staffing | |
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Organizing and Designing Jobs | |
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Introduction | |
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The Organization of Jobs and Work | |
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Fundamentals of Job Design | |
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Job Design Considerations and Strategies | |
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Choosing a Job Design Strategy | |
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Analyzing Jobs and Writing Job Descriptions | |
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Introduction | |
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The Need for Job Analysis | |
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Information Essential to Job Analysis | |
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Methods of Analyzing Jobs | |
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Developing Job Descriptions | |
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Practical Considerations in Job Analysis | |
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Preparation for Staffing and Recruiting | |
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Introduction | |
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Legal Aspects of Recruiting and Selection | |
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Reliability and Validity of Selection Procedures | |
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Recruiting | |
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Selecting Employees | |
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Introduction | |
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Selection Strategies | |
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Nature of Preemployment Inquiries | |
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Selection Procedures: General Methods | |
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Job-Specific Selection Procedures | |
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Certification and Appointment | |
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Documentation and Record Keeping | |
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Developing Employees and Measuring Work Contributions | |
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Orientation, Training, and Development | |
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Introduction | |
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Orientation | |
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Training | |
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Development of Human Resources | |
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Performance Appraisal | |
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Introduction | |
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Purposes of Performance Appraisal | |
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Legal Aspects of Performance Appraisal | |
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Issues in Performance Measurement | |
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Performance Appraisal Formats and Methods | |
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Implementing the Performance Appraisal System | |
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Compensating Employees | |
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Compensation: Strategies and Structure | |
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Introduction | |
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Forms of Compensation | |
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Strategic Compensation | |
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Determining the Internal Worth of Jobs | |
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Assessing the External Market | |
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Developing the Pay Structure | |
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Alternatives to Traditional Pay Structures | |
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Compensation: Pay and Benefits | |
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Introduction | |
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Legal Aspects of Compensation | |
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The Role of Labor Unions in Compensation | |
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Determining Pay for Employees | |
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Determining Employee Benefits and Services | |
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Management of the Compensation Program | |
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Enhancing Employee Relations and Providing Security | |
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Identifying and Resolving Workplace Problems | |
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Introduction | |
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Dysfunctional Signs and Symptoms | |
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Sources of Workplace Problems | |
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Resolving Workplace Problems | |
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Labor Relations | |
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Introduction | |
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Evolution of Labor-Management Relations | |
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Issues of Labor Relations in Local Government | |
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The Legal Framework for Labor Relations | |
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Unionization and Collective Bargaining | |
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Trends in Labor Relations | |
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Safety, Health, and Security | |
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Introduction | |
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Laws and Regulations | |
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Organizational Responsibility for Safety and Health | |
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Designing Occupational Health and Safety Programs | |
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Safety Programs | |
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Occupational Health Programs | |
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Workplace Security Programs | |
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Moving Toward the Future | |
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Looking Ahead in Human Resource Management | |
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Introduction | |
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Organizational Issues: HR Management Status and Resources | |
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Management Issues: HR Activities and Programs | |
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Staffing Issues: Credibility of the HR Staff | |
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Future Directions in HR Management | |
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Appendices | |
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Questions for Critical Thinking | |
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Content Outline of the HR Body of Knowledge | |
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Selected Competencies in the IPMA HR Competency Model | |
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Organizations and Government Agencies in HR Management | |
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Publications in HR Management | |
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Annual Report Form EEO-4 | |
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Job Description for HR Director in Small Municipality | |
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Glossary | |
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URL Index | |
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Name Index | |
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Subject Index | |