Essentials of Organization Theory and Design

ISBN-10: 032402097X

ISBN-13: 9780324020977

Edition: 2nd 2001

Authors: Richard L. Daft

List price: $116.95
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Description:

This streamlined version of Daft's market-leading Organizational Theory & Design presents the most recent thinking about organizations in a way that is interesting and enjoyable. Throughout the book, new concepts and models are integrated with lots of detailed examples to illustrate how companies are coping in the rapidly-changing, highly-competitive, international environment. Without sacrificing content, this book is perfect for shorter organizational theory courses or for instructors who use their own cases and material.
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Book details

List price: $116.95
Edition: 2nd
Copyright year: 2001
Publisher: Cengage South-Western
Publication date: 8/10/2000
Binding: Paperback
Pages: 224
Weight: 0.990
Language: English

Preface
Introduction to Organizations
Organizations and Organization Theory
Organization Theory in Action
Topics
Purpose of This Chapter
What Is an Organization?
Definition
Importance of Organizations
Organizations as Systems
Open Systems
Organizational Configuration
Dimensions of Organization Design
Structural Dimensions
Contextual Dimensions
The Evolution of Organization Theory and Design
History
Contingency Theory
The Role of Organization Theory and Design
The Value of Organization Theory
Levels of Analysis
Discussion Questions
Notes
Organizational Purpose and Structural Design
Strategy, Organization Design, and Effectiveness
Purpose of This Chapter
Organizational Purpose
Mission
Operative Goals
Organizational Strategies and Design
Porter's Competitive Strategies
How Strategies Affect Organization Design
Other Factors Affecting Organization Design
Organizational Effectiveness
Contingency Effectiveness Approaches
Goal Approach
Resource-Based Approach
Internal Process Approach
Stakeholder Approach
Discussion Questions
Notes
Fundamentals of Organization Structure
Purpose of This Chapter
Organization Structure
Information-Processing Perspective on Structure
Vertical Linkages
Horizontal Linkages
Organization Design Alternatives
Defined Work Activities
Reporting Relationships
Departmental Grouping Options
Functional, Divisional, and Geographical Designs
Functional Structure
Functional Structure with Horizontal Linkages
Divisional Structure
Geographical Structure
Matrix Structure
Conditions for the Matrix
Strengths and Weaknesses
Applications of Structural Design
Structural Contingencies
Symptoms of Structural Deficiency
Discussion Questions
Notes
Open System Design Elements
The External Environment
Purpose of This Chapter
The Environmental Domain
Task Environment
General Environment
International Context
Environmental Uncertainty
Simple-Complex Dimension
Stable-Unstable Dimension
Framework
Adapting to Environmental Uncertainty
Positions and Departments
Buffering and Boundary Spanning
Differentiation and Integration
Organic Versus Mechanistic Management Processes
Planning and Forecasting
Resource Dependence
Controlling Environmental Resources
Establishing Interorganizational Linkages
Controlling the Environmental Domain
Organization-Environment Integrative Framework
Discussion Questions
Notes
Manufacturing and Service Technologies
Purpose of This Chapter
Organization-Level Manufacturing Technology
Manufacturing Firms
Computer Integrated Manufacturing
Organization-Level Service Technology
Service Firms
Designing the Service Organization
Departmental Technology
Variety
Analyzability
Framework
Department Design
Workflow Interdependence Among Departments
Types
Structural Priority
Structural Implications
Impact of Technology on Job Design
Job Design
Sociotechnical Systems
Discussion Questions
Notes
Internal Design Elements
Organization Size, Life Cycle, and Control
Purpose of This Chapter
Organization Size: Is Bigger Better?
Pressures for Growth
Large Versus Small
Organizational Life Cycle
Stages of Life Cycle Development
Organizational Characteristics During the Life Cycle
Organizational Bureaucracy and Control
What is Bureaucracy?
Size and Structural Control
Bureaucracy in a Changing World
Dynamic Control Systems
Bureaucratic Control
Market Control
Clan Control
Discussion Questions
Notes
Organizational Culture and Ethical Values
Purpose of This Chapter
Organizational Culture
What Is Culture?
Emergence and Purpose of Culture
Interpreting Culture
Organizational Design and Culture
The Adaptability/Entrepreneurial Culture
The Mission Culture
The Clan Culture
The Bureaucratic Culture
Culture Strength and Organizational Subcultures
Ethical Values in Organizations
Sources of Ethical Values in Organizations
Personal Ethics
Organizational Culture
Organizational Systems
External Stakeholders
Shaping Culture and Ethics Through Structure and Systems
Discussion Questions
Notes
Innovation and Change
Purpose of This Chapter
The Strategic Role of Change
Strategic Types of Change
Elements for Successful Change
Technology Change
The Ambidextrous Approach
Techniques for Encouraging Technology Change
New Products and Services
New Product Success Rate
Reasons for New Product Success
Horizontal Linkage Model
Achieving Competitive Advantage with Rapid Product Innovation
Strategy and Structure Change
The Dual-Core Approach
Culture Change
Reengineering
Total Quality Management
Organization Development
OD Culture Change Interventions
Strategies for Implementing Change
Barriers to Change
Techniques for Implementation
Discussion Questions
Notes
Managing Dynamic Processes
Decision-Making Processes
Purpose of This Chapter
Definitions
Individual Decision Making
Rational Approach
Bounded Rationality Perspective
Organizational Decision Making
Management Science Approach
Carnegie Model
Incremental Decision Process Model
Garbage Can Model
Special Decision Circumstances
High-Velocity Environments
Decision Mistakes and Learning
Escalating Commitment
Discussion Questions
Notes
Conflict, Power, and Politics
Purpose of This Chapter
What Is Intergroup Conflict?
Why Conflict Exists
Individual Versus Organizational Power
Power Versus Authority
Vertical Sources of Power
Horizontal Sources of Power
Strategic Contingencies
Power Sources
Political Processes in Organizations
Definition
When Is Political Activity Used?
Using Power, Politics, and Collaboration
Tactics for Increasing Power
Political Tactics for Using Power
Tactics for Enhancing Collaboration
Discussion Questions
Notes
Glossary
Name Index
Corporate Name Index
Subject Index
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