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| Foreword | |
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| Preface | |
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| Acknowledgments | |
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| About the Author | |
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| Setting the Project Management Context | |
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| Concepts | |
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| What Is Project Management? | |
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| Role of the Project Manager | |
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| The Hierarchy of Project Management | |
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| Organizational Structures | |
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| Life Cycle | |
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| Teaming | |
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| Empathy | |
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| Negotiation | |
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| Influencing | |
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| Walking the Talk | |
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| Ego in Check | |
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| Politics | |
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| Summary | |
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| Case Study | |
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| Review Questions | |
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| You've Been Assigned a Project! | |
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| Chartering the Project | |
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| Formal Chartering | |
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| Informal Chartering | |
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| Measures of Performance | |
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| Defining MOPs | |
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| MOPs and the Triple Constraints | |
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| More about MOPs | |
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| Putting Together a MOP | |
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| Preliminary Scope Statements | |
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| Project Costs | |
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| Starting the Project Plan | |
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| Teaming | |
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| Politics | |
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| What's in it for Them? | |
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| How Much Power Do You Really Have? | |
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| Summary | |
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| Case Study | |
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| Review Questions | |
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| How Big Is This Project? | |
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| Defining the Scope | |
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| Product Requirements | |
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| Setup Step | |
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| Requirements Gathering Step | |
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| Confirming the Requirements Step | |
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| Baseline and Control Step | |
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| Creating the WBS | |
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| Desk Testing | |
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| Teaming | |
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| Politics | |
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| Summary | |
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| Case Study | |
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| Review Questions | |
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| Laying Out the Work | |
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| Defining Tasks | |
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| Creating the List of Tasks | |
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| Completion Criteria | |
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| Sequencing the Work | |
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| Dependencies | |
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| Dependency Relationships | |
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| Creating a Network Diagram | |
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| Teaming | |
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| Politics | |
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| Summary | |
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| Case Study | |
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| Review Questions | |
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| The Art of Estimating | |
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| Estimating Definitions | |
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| Estimating Techniques | |
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| Analogous Estimating | |
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| Parametric Estimating | |
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| Bottom-Up Estimating | |
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| Three-Point Estimating | |
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| Reserve Analysis | |
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| Expert Judgment | |
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| What to Estimate | |
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| Resource Estimation | |
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| Duration Estimation | |
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| Cost Estimation | |
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| Teaming | |
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| Politics | |
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| Preset Duration | |
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| When the Boss Creates the Estimates | |
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| Summary | |
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| Case Study | |
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| Review Questions | |
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| Quality-How Good Does It Have to Be? | |
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| Before You Plan | |
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| Quality Standards | |
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| Quality Policy | |
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| Planning Quality In | |
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| The Cost of Quality | |
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| The Cost of Conformance | |
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| The Cost of Nonconformance | |
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| Teaming | |
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| Decision Log | |
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| Forcing Conflict | |
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| Politics | |
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| Scenario: The Climber | |
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| Scenario: The Digger | |
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| Summary | |
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| Case Study | |
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| Review Questions | |
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| Communication-What Do You Think About My Project? | |
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| Communication 101 | |
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| Who Are the Recipients? | |
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| Timing Is Everything | |
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| Why Do This Communication? | |
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| What to Communicate? | |
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| Know Your Recipients-General | |
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| Know Your Recipients-Special Handling | |
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| Teaming | |
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| Politics | |
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| Summary | |
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| Case Study | |
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| Review Questions | |
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| Risk-What Should You Worry About? | |
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| What Is Your Risk Strategy? | |
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| Identifying Risk | |
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| How Do You Gather Risks? | |
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| Not All Risks Are Created Equal | |
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| Impact | |
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| Probability | |
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| Response Planning | |
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| Getting Ready for Risks to Occur | |
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| Teaming | |
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| Politics | |
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| Summary | |
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| Case Study | |
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| Review Questions | |
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| Creating the Schedule | |
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| Pulling the Work Together | |
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| Calculating Critical Path | |
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| Calculating Critical Path for the TTR Project | |
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| Applying PERT Estimates | |
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| Assigning and Leveling Resources | |
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| Schedule Compression | |
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| Crashing | |
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| Fast-Tracking | |
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| Descoping | |
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| Understanding the Flow of the Work | |
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| Teaming | |
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| Politics | |
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| Summary | |
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| Case Study | |
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| Review Questions | |
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| Budgeting-How Much? | |
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| Budgeting 101 | |
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| Building the Budget | |
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| Reserves | |
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| Fees | |
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| Reconciling the Budget | |
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| Budget Crashing | |
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| Descoping | |
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| Cost Baseline | |
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| Teaming | |
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| Politics | |
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| Summary | |
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| Case Study | |
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| Review Questions | |
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| The Rhythm of Project Execution | |
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| All About Execution | |
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| Creating the Baselines | |
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| Getting into a Rhythm | |
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| Status Meetings | |
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| Issues Management | |
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| The Work of Project Execution | |
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| Types of Work | |
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| Quality Audits | |
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| Teaming | |
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| Politics | |
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| Summary | |
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| Case Study | |
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| Review Questions | |
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| Keeping the Project on Track | |
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| Monitoring and Controlling Variance | |
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| Variance Analysis | |
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| Earned Value Technique | |
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| Determining the Impact | |
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| Corrective Action | |
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| Other Monitoring and Controlling Activities | |
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| Controlling and Monitoring Project Risks | |
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| Controlling and Monitoring the Product of the Project | |
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| Monitoring the Implementation of Changes from Change Control | |
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| Teaming | |
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| Politics | |
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| Summary | |
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| Case Study | |
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| Review Questions | |
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| Controlling Changes | |
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| The Concept of Change Control | |
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| The Process of Change Control | |
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| The Change Control Process Step by Step | |
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| Change Tracking | |
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| Teaming | |
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| Politics | |
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| Summary | |
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| Case Study | |
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| VNLE Activities Going Well | |
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| VNLE Activities Needing Improvement | |
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| Review Questions | |
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| Success!-Closing the Project | |
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| Preparing for Implementation | |
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| Readiness Review | |
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| Scope Verification | |
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| Turnover | |
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| Closing the Project | |
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| Lessons Learned | |
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| Celebrate! | |
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| Teaming | |
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| Politics | |
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| Summary | |
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| Case Study | |
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| Review Questions | |
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| Answers to the Review Questions | |
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| Glossary | |
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| Bibliography | |
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| Index | |