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Working with Cultural Differences Dealing Effectively with Diversity in the Workplace

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ISBN-10: 0313352828

ISBN-13: 9780313352829

Edition: 2008

Authors: Richard Brislin

List price: $75.00
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Description:

Given the internationalization of business, and the increasing need to work effectively with culturally diverse people in one's own country, people are facing new and more common challenges in developing workplace relationships. The challenges include communicating across differences in the use of silence and indirectness, dealing with negative exchanges, or neutral exchanges that one party perceives as negative, making decisions, working through criticisms and disagreements, and interpreting changing workplace dynamics. In this book, Distinguished Professor Richard W. Brislin shows us that helpful guidelines for everyday intercultural interactions are clear in information that has been…    
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Book details

List price: $75.00
Copyright year: 2008
Publisher: Bloomsbury Publishing USA
Publication date: 6/30/2008
Binding: Hardcover
Pages: 200
Size: 6.14" wide x 9.21" long x 0.50" tall
Weight: 0.440
Language: English

Richard Breslin's current research focuses on mentoring, cross-cultural training materials and the experiences of business people on overseas assignments. Brislin reviews submissions for over ten professional journals and five major textbook publishers. He develops materials for use in cross-cultural training programs and is the author of a text in cross-cultural psychology. One of his books, "The Art of Getting Things Done: A Practical Guide to the Use of Power," was a Book of the Month Club selection in 1992. His most recent publication is Intercultural Interactions: A Practical Guide," published by SAGE Publications.

Series Foreword
Acknowledgments
Introduction: Increasing Intercultural Interactions
Adjusting to Other Cultures
Individualism and Collectivism
Communication: Interpreting Silence, Quiet, and Indirectness
Communication: Interpreting Directness and Potentially Negative Exchanges
Dealing with Criticisms and Disagreements
Decision Making
Interactions among Males and Females
Status and Power
The Number and Importance of Social Norms
Workplace Dynamics
Developing Interpersonal Relationships
Basic Psychological Processes at Work during Intercultural Interactions
Some Final Pieces of Advice and Some Concluding Perspectives
References
Index