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Before You Start | |
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Planning Your Collaboration | |
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Why Teamwork? | |
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Understanding Collaboration Methods | |
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Alternating Collaboration Methods | |
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Exercises | |
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Works Cited | |
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Project Management | |
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Why Do You Need a Project Manager? | |
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Task Schedules: Publicize deadlines and responsibilities | |
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Meeting Minutes: Build accountability and consensus | |
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Meeting Agenda: Keep discussions on track | |
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Email Reminders & Notifications: Step in when problems occur | |
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Other Documents the Project Manager May Produce | |
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Starting the Process with a "Straw" Document | |
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Exercises | |
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Works Cited | |
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Getting Started with a Team Charter | |
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An Ounce of Prevention is Worth a Pound of Cure: The Team Charter | |
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Team Goals: What constitutes success? | |
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Measurable Goals: How can you measure success? | |
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Personal Goals: What do individuals want out of the project? | |
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Individual Commitment: How much effort will each individual invest? | |
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Other Information: What other individual factors might affect performance? | |
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Irreconcilable Differences: How will the team resolve impasses? | |
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Late Work: How will the team handle missed deadlines? | |
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Unacceptable Work: How will the team handle poor quality contributions? | |
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Putting It All Together | |
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Exercises | |
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Getting Started with the Task Schedule | |
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Identify Major Tasks | |
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Assign the Roles to Individuals: Motivation vs. experience | |
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Schedule the Tasks | |
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Balance the Workload | |
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Technology and Tools for Task Schedules | |
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Exercises | |
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Writing Together | |
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Constructive Conflict | |
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Creating a Constructive Infrastructure for Your Team: Five key strategies | |
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Exercises | |
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Works Cited | |
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Revising with Others | |
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Developing a Culture Where Constructive Feedback is Encouraged | |
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Two Types of Revision: Feedback vs. Direct Revision | |
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Before You Start: Ground Rules for Revision | |
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Providing Effective Feedback and Making Good Revisions | |
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Listening to Feedback and Negotiating Revision | |
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Technology for Collaborative Revising | |
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Exercises | |
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Communication Styles and Team Diversity | |
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The Benefits of Diverse Teams | |
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How Differences in Communication Norms Can Cause | |
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Interpersonal Conflict | |
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Understanding Norms | |
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Competitive and Considerate Conversational Norms | |
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Self-promoting vs. Self-deprecating Speech | |
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Action-oriented vs. Holistic Problem-Solving Styles | |
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Gender and Communication Norms | |
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Exercises | |
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Works Cited | |
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Trouble-shooting: What to do when there are problems in the team | |
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Problems with Showing Up and Turning in Work | |
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A teammate misses a meeting | |
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A teammate misses a deadline | |
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A teammate turns in incomplete work | |
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A teammate turns in poor quality work | |
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A teammate disappears completely | |
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Problems with Personal Interactions | |
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My team doesn't trust me to do good work | |
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My team isn't listening to me-or is taking a direction I disagree with | |
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Other team members are not committed to a high-quality product | |
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My teammates do and say things I find disturbing or demeaning | |
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My teammates criticize my work excessively | |
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Problems with Revision | |
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Team members are not open to revisions to their work-or team members ignore the suggestions I make for revision | |
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My team is destroying my work | |
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Team members are not giving adequate feedback | |
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I am unsure of how to give good feedback to team members | |
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Exercises | |