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Foreword | |
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Acknowledgments | |
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Introduction: Why I Wrote This Book | |
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What This Book Can Do for You | |
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From Procrastination to Power: Writing Painlessly and Well | |
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Where to Begin to Improve | |
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Qualities of Powerful Writing | |
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Getting the Writing Going | |
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Overcoming Page Fright | |
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Getting Started: Strategies that Work | |
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Showcasing Your Ideas and Information Through Organization, Format, and Sentence Structure | |
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Organizing Your Message Get to the Bottom Line! | |
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How to Tell a Bottom-Line | |
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Statement from a Purpose | |
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Statement Bottom-Lining | |
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Exercises | |
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When Not to Bottom-Line | |
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Organizing the Rest of the Document | |
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Formatting Ideas to Clarify | |
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Your Message Write Headlines | |
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That Help Use "Chunking" to Organize | |
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Your Thoughts Chunking | |
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Exercises | |
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Use Tables, Graphs, and Other | |
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Visuals to Give the Big Picture Fast | |
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Use PowerPoint Slides to Aid | |
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Your Oral Presentations | |
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Summary of Techniques | |
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That Showcase Your Ideas and Reveal | |
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Your Knack for Organizing | |
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Structuring | |
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Your Sentences-to Clarify | |
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Your Intent and Add Style Combine | |
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Sentences to Create Emphasis and Eliminate | |
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Wordiness Combine Sentences to Present | |
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Ideas of Parallel Importance | |
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Focus on Emphasis | |
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Focus on Eliminating Wordiness Vary Sentence | |
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Length to Create Rhythm Eight | |
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Ways to Add Emphasis and Elegance to Sentences | |
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Choosing Your Words Wisely for Conciseness and Consideration | |
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Getting Rid of Sentence Clutter Cutting | |
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Out Ten Forms of Clutter | |
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Tempering | |
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Your Tone Considering | |
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Your Reader, Yourself, and Tone | |
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Avoiding the Negative by Accentuating the Positive | |
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Delivering | |
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Unpopular Messages | |
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Using Humor Banishing Bias | |
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Getting It Right: The Basics of Grammar and Spelling | |
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Grappling with Grammar | |
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The Seven Deadly Sins of Grammar | |
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Bungle Rules Frequently | |
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Asked Questions | |
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About Grammar . . . And Their Answers | |
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Formal Grammar Rules | |
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You Can Bend | |
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Spelling What if You're a Lousy Speller? | |
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Easily Misspelled Words | |
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Forming Plurals from Our Strange Language | |
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Writing Quickly and Well | |
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Deadline Writing: A Process for Getting | |
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It Started, Keeping It Going, Getting It Right | |
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Phase One: Helter-Skelter Writing-the Zero draft | |
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Phase Two: Hocus-Pocus Organizing | |
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Phase Three: Ruthless Editing | |
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Talking to Other Writers-and to Your Micro Recorder | |
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An E-mail Quick Guide | |
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Collaborating Giving Feedback to Others | |
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A Word to the Wise Manager: How to Encourage | |
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Employees to be Responsible for Their Writing | |
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Dictating Can I Convince You to Try It? Pard | |
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A Process for Productive Dictating | |
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Appendix: Guidelines and Model Letters | |
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Customer Follow-up/Recap/Thank you | |
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Confirming/Directive Memos | |
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Encouraging the Team/Team | |
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Update Meeting Minutes | |
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Proposals/Recommendations | |
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Providing/Requesting Information | |
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Epilogue | |
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Bibliography | |
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Index | |