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| Preface | |
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| Nonverbal Communication | |
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| The Nature of Nonverbal Communication | |
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| The Functional Importance of Nonverbal Communication | |
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| Definitional Perspective: Nonverbal and Verbal Communication | |
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| Definitional Issues | |
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| Nonverbal Communication Systems and Subsystems | |
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| Interaction with Verbal Systems | |
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| Hemispheric Processing | |
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| Interrelationships between Nonverbal and Verbal Communication | |
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| The Functions of Nonverbal Cues | |
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| Communicating Nonverbally in Specific Contexts | |
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| Summary | |
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| Facial Expressions | |
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| The Face as the Most Important Source of Emotional Information | |
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| The Categoric Perspective | |
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| The Dimensional Perspective | |
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| The Face as a Means of Identifying Individuals | |
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| The Deceptive Face: Some Considerations | |
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| Measuring Sensitivity to Facial Expressions | |
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| The Facial Meaning Sensitivity Test | |
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| The Judgmental Process | |
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| Developing Sensitivity to Facial Expressions: Training Program | |
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| Summary | |
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| Eye Behaviors | |
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| The Language of the Eyes | |
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| Exhibited Eye Behaviors | |
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| Measured Eye Behaviors | |
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| The Functions of Eye Behaviors | |
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| The Attention Function | |
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| The Persuasive Function | |
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| The Intimacy Function | |
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| The Regulatory Function | |
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| The Affective Function | |
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| The Power Function | |
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| The Impression Management Function | |
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| Using the Communicative Potential of Eye Behaviors | |
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| Summary | |
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| Bodily Communication | |
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| The Nature of Bodily Cues | |
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| Classification of Bodily Cues | |
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| Dimensions of Meaning | |
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| Gestures versus Postures | |
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| Major Communicative Functions of Bodily Cues | |
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| Functional and Dysfunctional Uses of Bodily Cues | |
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| Nonverbal Indicators of Liking versus Disliking | |
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| Nonverbal Indicators of Assertiveness and Unassertiveness | |
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| Nonverbal Indicators of Power and Powerlessness | |
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| Summary | |
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| Proxemic Communication | |
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| The Proximate Environment | |
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| Space | |
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| Distance | |
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| Territory | |
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| Crowding | |
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| Privacy | |
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| The Communicative Functions of Proxemics | |
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| The Impression Management Function | |
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| The Persuasion Function | |
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| The Affiliation Function | |
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| The Privacy Function | |
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| The Effects of Violating Proxemic Norms and Expectations | |
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| Summary | |
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| Tactile Communication | |
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| The Nature of Touch | |
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| The Skin as a Communication Sender | |
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| The Skin as a Communication Receiver | |
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| Touching Norms | |
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| The Semantics of Touch | |
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| The Communicative Functions of Touch | |
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| The Support Function | |
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| The Power Function | |
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| The Affiliation Function | |
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| The Aggression Function | |
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| Summary | |
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| Personal Appearance | |
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| Facial Attractiveness | |
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| Bodily Attractiveness | |
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| Body Image | |
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| Body Image: Self, Other, and Reflective | |
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| The Matching Hypothesis | |
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| Effects of Personal Appearance | |
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| Perceptual Effects | |
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| Behavioral Effects | |
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| The Nature of Artifactual Communication | |
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| Clothing as a Medium of Communication | |
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| Cosmetics as a Medium of Communication | |
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| Other Artifacts as Communicative Messages | |
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| The Communicative Functions of Personal Appearance | |
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| Summary | |
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| Vocalic Communication | |
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| The Semantics of Sound | |
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| The Communicative Functions of Vocal Cues | |
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| The Emotion Function | |
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| The Impression Management Function | |
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| The Regulatory Function | |
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| Developing the Ability to Encode and Decode Vocalic Messages | |
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| The Vocalic Meaning Sensitivity Task (VMST) | |
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| Summary | |
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| Developing the Successful Communicator | |
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| Impression Management | |
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| Impression Formation | |
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| Impression Management | |
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| The Nature of Impression Management | |
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| The Defining Components of an Impression: Image Dimensions | |
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| Major Motives of the Impression Manager | |
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| The Impression Management Process | |
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| Model Impression Managers | |
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| Principles of Impression Management | |
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| Measurement of the Impressions Made | |
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| Making a Favorable Impression by Modifying Communication | |
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| Personal Appearance Guidelines | |
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| Vocal Guidelines | |
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| Summary | |
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| Selling Yourself Nonverbally: Politics and Sales | |
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| Dimensions of Credibility | |
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| Competence | |
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| Trustworthiness | |
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| Dynamism | |
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| Illustrating the Impact of Nonverbal Cues on Credibility | |
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| Political Debates and Credibility | |
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| The Selling of Corporate Sales Representatives | |
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| Developing Personal Credibility | |
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| Monitoring the Communicator's Nonverbal Cues | |
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| Summary | |
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| Detecting Deception | |
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| Nonverbal Indicators of Deception | |
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| Nonverbal Profile of the Deceptive Communicator-Low Stakes | |
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| Nonverbal Profile of the Deceptive Communicator-High Stakes | |
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| The Deception Process | |
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| The Deceiver | |
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| The Channel | |
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| The Context | |
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| The Receiver | |
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| Summary | |
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| Successful Communication in Applied Settings | |
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| Nonverbal Determinants of Successful Interviews | |
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| The Job Interview | |
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| Critical Interviewer Decisions | |
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| Nonverbal Profile of Successful Interviewees | |
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| The Counseling Interview | |
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| Critical Objectives | |
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| Nonverbal Profile of Successful Counselors | |
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| The Interviewer's Perspective | |
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| Biasing Factors | |
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| Factors That Prevent Bias | |
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| Summary | |
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| Female-Male Interaction | |
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| Sex-Role Stereotyping | |
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| Differences in Nonverbal Communication of Women and Men | |
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| Nonverbal Profile of Female and Male Communicators | |
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| Gender Differences in Nonverbal Skills | |
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| Dysfunctional Male and Female Nonverbal Behaviors | |
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| Nonverbal Differences among Genders in Families | |
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| Guidelines for Successful Female-Male Interaction | |
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| Summary | |
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| Successful Intercultural Communication | |
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| Cross-Cultural Similarities in Nonverbal Communication | |
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| Cross-Cultural Differences in Nonverbal Communication | |
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| Chronemics (Time) | |
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| Olfactics (Odor) | |
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| Other Issues in Cross-Cultural Differences | |
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| Communicating Nonverbally with the Japanese and the Arabs | |
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| Communicating Emotions | |
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| Greetings | |
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| Status Differences | |
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| Intimacy | |
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| Guidelines for More Successful Intercultural Communication | |
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| Summary | |
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| Special Nonverbal Contexts | |
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| Medical Contexts | |
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| Nonverbal Communication in the Medical Context | |
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| Functions of Nonverbal Communication in the Medical Context | |
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| The Status Quo of Physician-Patient Nonverbal Communication | |
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| Improvements Necessary in Medical Contexts | |
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| Legal Settings | |
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| Nonverbal Impression Management in the Courtroom | |
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| Built Environments | |
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| Context as Communication | |
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| Virtual Places | |
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| Summary | |
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| Appendix | |
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| Name Index | |
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| Subject Index | |