Intercultural Competence Interpersonal Communication Across Cultures

ISBN-10: 0205595758

ISBN-13: 9780205595754

Edition: 6th 2010

List price: $109.60
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Description:

Presenting balanced coverage of skills and theory,Intercultural Competenceprovides readers with the knowledgeable background and necessary skills to succeed in today's multicultural environment. Blending both the practical and theoretical, this thoroughly researched book offers readers an enjoyable read and contemporary coverage of the impact of technology on intercultural communication and cutting-edge interpersonal scholarship.Intercultural Competenceprovides a discussion of important ethical and social issues relating to intercultural communication and encourages readers to apply theory through vivid examples to better prepare them to interact in intercultural relationships.
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Book details

List price: $109.60
Edition: 6th
Copyright year: 2010
Publisher: Allyn & Bacon, Incorporated
Publication date: 2/5/2009
Binding: Paperback
Pages: 400
Size: 7.25" wide x 9.00" long x 0.75" tall
Weight: 1.342
Language: English

Preface ix
Communication and Intercultural Competence
Introduction to Intercultural Competence
Imperatives for Intercultural Competence
The Demographic Imperative for Intercultural Competence
The Technological Imperative for Intercultural Competence
The Economic Imperative for Intercultural Competence
The Peace Imperative for Intercultural Competence
The Interpersonal Imperative for Intercultural Competence
Communication
Defining Communication
Characteristics of Communication
Interpersonal Communication
The Challenge of Communicating in an Intercultural World
Summary
For Discussion
For Further Reading
Culture and Intercultural Communication
Culture
Defining Culture for the Study of Communication
Culture and Related Terms
Why Cultures Differ
Forces That Maintain Cultural Differences
The Interrelatedness of Cultural Forces
Intercultural Communication
Examples of Intercultural Interactions
Similarities and Differences between Communicators
Definition of Intercultural Communication
Intercultural Communication and Related Terms
Summary
For Discussion
For Further Reading
Intercultural Communication Competence
The United States as an Intercultural Community
Metaphors of U.S. Cultural Diversity
What Do You Call Someone from the United States of America?
Cultural Groups in the United States
Competence and Intercultural Communication
Intercultural Communication Competence
The Components of Intercultural Competence
Basic Tools for Improving Intercultural Competence
The Basics of Intercultural Competence
Description, Interpretation, and Evaluation
Summary
For Discussion
For Further Reading
Cultural Differences in Communication
Cultural Patterns and Communication: Foundations
Defining Cultural Patterns
Components of Cultural Patterns
Beliefs
Values
Norms
Social Practices
Characteristics of Cultural Patterns
The Functions of Cultural Patterns
An Overview of Cultural Patterns
Cultural Patterns and Intercultural Competence
Summary
For Discussion
For Further Reading
Cultural Patterns and Communication: Taxonomies
Hall's High- and Low-Context Cultural Taxonomy
Use of Covert and Overt Messages
Importance of Ingroups and Outgroups
Orientation to Time
Hofstede's Cultural Taxonomy
Power Distance
Uncertainty Avoidance
Individualism versus Collectivism
Masculinity versus Femininity
Long-Term versus Short-Term Time Orientation
Indulgence versus Restraint
Monumentalism versus Self-Effacement
Comparing Hofstede's Dimensions
The Globe Cultural Taxonomy
Power Distance
Uncertainty Avoidance
In-Group Collectivism
Institutional Collectivism
Gender Egalitarianism
Assertiveness
Performance Orientation
Future Orientation
Humane Orientation
Comparing the Globe Dimensions
Cultural Taxonomies and Intercultural
Competence
Summary
For Discussion
For Further Reading
Cultural Identity and Cultural Biases
Cultural Identity
The Nature of Identity
The Formation of Cultural Identity
Characteristics of Cultural Identity
Cultural Biases
Social Categorizing
Ethnocentrism
Stereotyping
Prejudice
Discrimination
Racism
Identity, Biases, and Intercultural
Competence
Summary
For Discussion
For Further Reading
Coding Intercultural Communication
Verbal Intercultural Communication
The Power of Language in Intercultural Communication
Definition of Verbal Codes
The Features of Language
Rule Systems in Verbal Codes
Interpretation and Intercultural Communication
Language, Thought, Culture, and Intercultural Communication
The Sapir-Whorf Hypothesis of Linguistic Relativity
Language and Intercultural Communication
Verbal Codes and Intercultural Competence
Summary
For Discussion
For Further Reading
Nonverbal Intercultural Communication
Definition of Nonverbal Codes
Characteristics of Nonverbal Codes
Relationship of Nonverbal to Verbal Communication
Cultural Universals in Nonverbal Communication
Cultural Variations in Nonverbal Communication
Nonverbal Messages in Intercultural Communication
Body Movements
Space
Touch
Time
Voice
Other Nonverbal Code Systems
Synchrony of Nonverbal Communication Codes
Nonverbal Communication and Intercultural Competence
Summary
For Discussion
For Further Reading
The Effects of Code Usage in Intercultural Communication
Preferences in the Organization of Messages
Organizational Preferences in the Use of U.S. English
Organizational Preferences in Other Languages and Cultures
Cultural Variations in Persuasion
Persuasion in Intercultural Encounters
Cultural Differences in What Is Acceptable as Evidence
Cultural Differences in Styles of Persuasion
Cultural Variations in the Structure of Conversations
Value of Talk and Silence
Rules for Conversations
Effects of Code Usage on Intercultural Competence
Summary
For Discussion
For Further Reading
Communication in Intercultural Relationships
Intercultural Competence in Interpersonal Relationships
Cultural Variations in Interpersonal Relationships
Types of Interpersonal Relationships
Dimensions of Interpersonal Relationships
Dynamics of Interpersonal Relationships
The Maintenance of Face in Interpersonal Relationships
Types of Face Needs
Facework and Interpersonal Communication
Facework and Intercultural Communication
Improving Intercultural Relationships
Learning about People from Other Cultures
Sharing Oneself with People from Other Cultures
Handling Differences in Intercultural Relationships
Interpersonal Relationships and Intercultural Competence
Summary
For Discussion
For Further Reading
Episodes, Contexts, and Intercultural Interactions
Social Episodes in Intercultural Relationships
The Nature of Social Episodes
Components of Social Episodes
Contexts for Intercultural Communication
The Health Care Context
The Educational Context
The Business Context
Episodes, Contexts, and Intercultural Competence
Summary
For Discussion
For Further Reading
The Potential for Intercultural Competence
Intercultural Contact
Dominance and Subordination between Groups
Attitudes among Cultural Members
Outcomes of Intercultural Contact
The Ethics of Intercultural Competence
When in Rome...
Are Cultural Values Relative or Universal?
Do the Ends Justify the Means?
Ethics-Your Choices
The Perils and Prospects for Intercultural Competence
Impact of National and International Events on Intercultural Communication
Forces That Pull Us Together and Apart
Concluding Remarks
Summary
For Discussion
For Further Reading
Resources
Intercultural Films
Online Resources
Notes
Text Credits
Author Index
Subject Index
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