Contacts Interpersonal Communication in Theory, Practice, and Context

ISBN-10: 0205555187

ISBN-13: 9780205555185

Edition: 2005

List price: $123.60 Buy it from $6.07
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Description:

Our ability to interact skillfully with others will influence the development of our professional and personal lives. Also, the way in which we communicate with others is affected by today's media and technological innovations. Interpersonal interactions are also influenced by culture and gender. Written by world-famous speakers, Contacts is based on these three premises and offers practical techniques readers can use to be successful communicators in today's ever-changing society. This book gives readers the tools they need to communicate effectively both when they interact with individuals from their own culture and those from diverse cultures. It also explores ways technology and the media affect our interpersonal communications. Topics include: understanding interpersonal communications, self-concept, gender, the media and technology, nonverbal communication, relationship basics, intimacy and distance, and more.
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Book details

List price: $123.60
Copyright year: 2005
Publisher: Allyn & Bacon, Incorporated
Publication date: 7/1/2004
Binding: Paperback
Pages: 528
Size: 8.00" wide x 10.00" long x 0.75" tall
Weight: 2.046
Language: English

Building Foundations
Understanding Interpersonal Communication
Daily Contacts: The Saga of Susan and Juan
Meet the Interpersonal Communicator
Essentials of Interpersonal Communication
Why We Communicate Interpersonally: Motivation
Making Interpersonal Contact: Characteristics, Principles, and Axioms of Communication
Diversity and Culture Contacts: Diversity and Communication Style
Gender Contacts: Gender and Communication Style
Media and Technology Contacts: Interpersonal Interaction and the Technological Embrace
Gaining Communication Competence
Daily Contacts: Wrap up
Critical Thinking Contacts: That's Life
The Impact of Self-Concept
Daily Contacts: Aisha's Term Paper Problem
The Self-Concept: Your Answer to Who You Are
Self-Esteem: Feelings of Self-Worth Affect You
How Others Shape Our Self-Concept
The Self in Relation to Others: Confirming, Rejecting, and Disconfirming Responses
The Self-Fulfilling Prophecy: The Influence of Positive and Negative Pygmalions
Changing Your Self-Concept: Revising Impressions and Conceptions
Diversity and Culture Contacts: How Important Is the I?
Gender Contacts: Gender and Self-Concept
Media and Technology Contacts: Seeing the Self Through Media and the Technological Looking Glass
Gaining Communication Competence: Ways to Strengthen Your Self-Concept
Daily Contacts: Wrap Up
Critical Thinking Contacts: Thinking Positively
Perception
Daily Contacts: Dax on Trial
Perception in Action: The Process at Work
The Role of Schemata, Sets, Selectivities, and Stereotypes
Exploring Other Barriers to Accurate Perception
Culture and Perception: Interpreting Through Different I's
Diversity and Culture Contacts: The Media and Perception
Gender Contacts: Gender and Perception
Technology Contacts: Technology and Virtual Reality
Gaining Communication Competence: Enhancing Your Perceptual Abilities
Daily Contacts: Wrap Up
Critical Thinking Contacts: Can You See It My Way?
Sharing Messages
Listening
Daily Contacts: Flora's Nonlistening
Differences between Listening and Hearing
The Stages of Listening
Types of Listening
Active and Inactive Listening
The Differences between Effective and Ineffective Listeners
The Ethics of Listening: A Look at Nonlistening Behaviors
A System for Hurdling Listening Roadblocks
The Feedback Factor
Diversity and Culture Contacts: Diversity's Influence on Listening
Gender Contacts: Gender's Influence on Listening
Media and Technology Contacts: Media and Technological Influences on Listening
Gaining Communication Competence
Daily Contacts: Wrap Up
Critical Thinking Contacts: Who's Listening
Language
Daily Contacts: Words that Wound
Getting Into and Behind the Words We Use: The Meaning of Meaning
Language: A Definition
The Triangle of Meaning: Gaining Perspective
Semantic Barriers: Unlocking Person-to-Person Understanding
Mastering Meaning
Language and Relationships: Communication Style, Words, and Feelings
Diversity and Culture Contacts: Culture Speak
Gender Contacts: Gender Speak
Media and Technology Contacts: Distorted Reflections
Gaining Communication Competence
Daily Contacts: Wrap up
Critical Thinking Contacts: Can We Talk?
Nonverbal Communication
Daily Contacts: Sam's Surprise
Nonverbal Communication: A Definition
Understanding Nonverbal Communication: Functions and Characteristics
Types of Nonverbal Messages: Kinesics, Paralanguage, Proxemics, and Beyond
Diversity and Culture Contacts: Cultural Patterns in Nonverbal Behavior
Gender Contacts: Masculine and Feminine Styles in Nonverbal Behavior
Media and Technology Contacts: Nonverbal Messages Communicated by the Media and by Computer-Mediated Means
Gaining Communication Competence
Daily Contacts: Wrap Up
Critical Thinking Contacts: Beyond Words
Conversations
Daily Contacts: Talk, Talk, Talk
The Importance of Conversational Contact
What Is Conversation?
Conversational Management
Repairing Conversational Damage
Diversity and Culture Contacts: Differences and Conversation
Gender Contacts: Differences and Conversation
Media and Technology Contacts: Media and Technology Talk
Gaining Communication Competence
Daily Contacts: Wrap Up
Critical Thinking Contacts: Look Who's Talking
Discovering Interpersonal Dynamics
Emotions
Daily Contacts: Time Troubles
What Are Emotions?
Relationships and Emotions
The Value of Explaining Feelings
Diversity and Culture Contacts: The Expression of Emotions
Gender Contacts: The Expression of Emotions
Media and Technology Contacts: Channeling Feelings
Gaining Communication Competence
Daily Contacts: Wrap Up
Critical Thinking Contacts: Triggers
Trust
Daily Contacts: Trust Troubles
What Is Trust?
Forgiveness: Rebuilding a Relationship After Trust Is Betrayed
Cost-Benefit Theory: The Price We Are Willing to Pay for a Relationship
Defining the Relational Situation
Gender, Risk, and Trust: Today's Dilemma
Relationship Ethics: Deception and Relationships
Culture Contacts: Influences on Trust
Gender Contacts: Influences on Lying and Trust
Media and Technology Contacts: Lessons about Trust
Gaining Communication Competence
Daily Contacts: Wrap Up
Critical Thinking Contacts: Are You Honest or 'Fairly' Honest?
Power and Influence
Daily Contacts: Power Moment
Interpersonal Control: Exploring the Balance of Power in Relationships
Preparing to Exercise Power: Exploring How Attitudes, Beliefs, and Values Influence Persuasibility
Gaining Compliance in Interpersonal Relationships: The Promotion of Attitudinal and Behavioral Change
Diversity and Culture Contacts: Diversity, Values, and Relational Power
Gender Contacts: Gender and the Balance of Power
Media and Technology Contacts: Power Shifts
Gaining Communication Competence
Daily Contacts: Wrap Up
Critical Thinking Contacts: Just Like Me
Conflict
Daily Contacts: Jim and Jack Joust
The Meaning of Conflict
Sources of Contact
Conflict Resolution Strategies
Your Expressive Style: Nonassertive, Aggressive, or Assertive
Diversity and Culture Contacts: Culture and Conflict Resolution
Gender Contacts: Gender and Conflict Resolution
Media and Technology Contacts: Conflict Resolution Models or Madness
Gaining Communication Competence
Daily Contacts: Wrap Up
Critical Thinking Contacts: Flowers
Making Contact
Relationship Dynamics
Daily Contacts: The Job Promotion
Types of Relationships
Why We Enter into Relationships: Relational Roles and Functions
Relationship Characteristics
Relationship Evolutions
The Relationship Spectrum: Communicating with Acquaintances, Friends, Lovers, and Others
Relationship Attractors: Who Is Attracted to Whom?
Diversity and Culture Contacts: Connections
Gender Contacts: Roles and Rules
Media and Technology Contacts: Exploring Social Worlds
Gaining Communication Competence
Daily Contacts: Wrap Up
Critical Thinking Contacts: Nothing Personal
Intimacy and Distance
Daily Contacts: The Plane Trip
Self-Disclosure and Intimacy
Social Penetration Theory: Depth, Breadth, Intimacy, and Distance
The Johari Window and Self-Disclosure
Relationship Maintenance
Relationship Dysfunctions: Toxic Communication
Relationships and Death: The Grief Process
Relational Dialectics
Relationship Repair: Renegotiation or Dissolution
Diversity and Culture Contacts: Getting Closer Through Interpersonal Connections
Gender Contacts: Intimacy and Distance
Media and Technology Contacts: The Psychological Shortening of Long-Distance Relationships
Gaining Communication Competence
Daily Contacts: Wrap Up
Critical Thinking Contacts: Pivotal Points
Relationships in Our Lives: Exploring Family-, Work-, and Health-Related Concerns
Daily Contacts: The Reunion
The Nature of Familial Communication
The Family as Communication System
Communication Functions and Dysfunctions: A Look at Family Communication Rules
Communication Patterns
Diversity and the Family
Gender and the Family
Media and Technology Contacts: It's Magic
The Importance of Interpersonal Communication at Work
The Dyad and the Organization
Networks and Interaction: Influencing Relationship Satisfaction
Working in Teams
Culture and the Workplace
Gender and the Workplace
Media and Technology Contacts: Reflecting and Refracting Images
Interpersonal Communication and Health
A Closer Look at the Characteristics of Therapeutic Relationships
The Practitioner-Client Dyad: Experiencing the Relationship
Communicate about AIDS with Each Other
Diversity and Culture Contacts: The Role of Culture
Gender Contacts: Health Care
Media and Technology Contacts: The Media's Messages and the Influence of New Technology
Gaining Communication Competence
Daily Contacts: Wrap Up
Critical Thinking Contacts: Over Breakfast
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