Ethical Leadership in Human Services A Multi-Dimensional Approach

ISBN-10: 0205335659

ISBN-13: 9780205335657

Edition: 2003

List price: $105.20
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Description: 5L-5, Manning, Susan Schissler, Ethical Leadership in Human Services: A Multi-Dimensional Approach * / This book provides a multidimensional approach to ethical leadership in human services. Practical and theoretical perspectives integrated throughout the book help leaders consider the complexity of moral and ethical quandaries, rather than provide prescriptions or answers. A framework for decision-making includes the necessary components for an ethical reasoning process. The book then turns to the theoretical and practical implications of building ethical organizations and discusses organizational culture, climate, and structure as concrete entities that can be shaped to enhance the ethical policies and practices of the organization. For professional leaders, corporate managers, and students who wish to be leaders in human services.

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Book details

List price: $105.20
Copyright year: 2003
Publisher: Allyn & Bacon, Incorporated
Publication date: 11/6/2002
Binding: Paperback
Pages: 336
Size: 6.75" wide x 9.00" long x 0.75" tall
Weight: 1.606
Language: English

Preface
Acknowledgments
The Moral Terrain of Human Service Leadership
The Essence of Ethical Leadership
Social Work and Ethical Leadership
Social Work Leadership
Ethics as the Essence
The Essence of Ethics for Leaders
The Essence of Ethics Is for Everybody
The Essence of Ethics for Professional Leaders
The Dual Responsibility of Social Work: Private and Public Duties
Professional Ethics of Service
Public Duties of the Professions
Practical Ethics
The Dimensions of Ethical Leadership
Leadership: The Ethical Starting Point
Transformational Leadership
Ethical Resources and Traditions for Decisionmaking
Building Ethical Organizations
Social Responsibility of Human Service Organizations
Human Service Organizations: The Context for Ethical Leadership
The Unique Nature of Human Service Organizations
Characteristics of Human Service Organizations
Ethical Responsibility of Human Service Organizations
The History of Social Work Ethics in Organizations
Ethics in Leadership and Organizational Practice
Internal and External Self-Regulation
Circumstances that Produce Ethical Dilemmas in Human Services
Dilemmas in Relation to the Nature of Social Work
Dilemmas in Relation to the Function of Leaders
Dilemmas of Organizational Design and Requirements
Dilemmas About Resources
Business Ethics
The Profit Motive
Competition
Social Responsibility
Responsibility to Employees
Corporate Ethics
The Intersection of Social Services and Business Ethics
Social Responsibility
Operational Efficiency
Moral Obligations of Work
Values
Organizational Sources of Power
Organizational Sources of Governance
Ethical Leadership Through Transformation
Definitions of Leadership
Leadership Paradigms
Transactional Leadership Theory
Transformational Leadership Theory
The Moral Dimensions of Transformation Leadership
The Direction Dimension of Leadership--Vision and Voice
Vision as Fields of Energy
Assessed Vision--The Moral and Ethical Dimension of Leadership
The Point of the Profession
Proactive Process of Ethical Leadership
Empowerment
The Moral Responsibilities of Leadership
Responsibility to Constituents
Attributes and Characteristics for Ethical Leadership
Sacrifice
Voice of Conscience
Craft and Competence
Ethical Decisions: The Use and Abuse of Power
The Nature of Power in Leadership
The Manifestations of Power
The First Dimension: Power that Resides in Position
The Second Face: Power Associated with Structure and Process
Manipulated Consensus: Power Through the Construction of Meaning
The Manifestations of Powerlessness
Constituents' Perception of Powerlessness
Powerlessness and Alienation
Powerlessness
Overwhelmed
Resignation
Alienation
Coping with Alienation
The Cycle of Alienation
Moral, Professional, and Social Consequences of Powerlessness
Self-Regulation of Individuals and the Organization
Violations of Professional Behavior
Social Cost
The Power to Take Ethical Action
Power from Legitimate Authority
The Power Attached to Attitude
Power Attached to Function
The Cycle of Influence
Ethical Resources: Traditions and Tools for Ethical Leadership
Starting Points: Where a Leader Begins with Ethics
What Stage Are You In?
Moral Judgment: Thinking and the Ability to See the Moral Problem
Stages of Moral Judgment
Moving form Moral to Ethical Responsibility
Moral Identity: The Motivation to Do "The Right Thing"
Life Stage Development and Personal Factors
Gender
Career Development
What Hat Are You Wearing?
The Role of Administrator
Middle Managers and Supervisors
The Internal Guide: Individual Justifications for Ethics
The Client Comes First
Be True to Yourself
Attitudes: A Leader's Approach to Ethical Dilemmas
What Is Ethical?
Opportunity or Constraint?
Individual Decisionmaking Styles
Reflection and Self-Awareness
Ethical Resources: Traditions and Tools to Develop Ethical Awareness and Feeling
The Language of Ethics
Morality: Personal, Social, and Institutional
Values
Ethics and Applied Ethics
Ethical Dilemmas: The Gruesome Twosome
Ambiguity, Complexity, Context, and Other Quirks of Ethics
Moral Citizenship
Traditions and Tools for Social Work
Awareness: The Ability to See
Obstacles to Awareness
Awareness and the Role of Feedback
Feeling: An Informed Heart
Capacity for Empathy
Capacity for Indignation
Caring and a Cause
Moral Theory that Reflects Caring: Feminist, Afrocentric, and Ghandian
A Feminist Ethic of Care: Moral Sentiments and Relationship
An Afrocentric Ethic of Care: Community, Spirituality, and Experience
A Ghandian Ethic of Care: Social Justice and Service
Ethical Resources: Traditions and Tools to Develop Ethical Wisdom and Action
Thinking: Rationality and Respect
Rationality
Respect
Decision Premises
Virtue Ethics
Ethical Principles
Ethical Theories
Prudent Leadership
A Rights Approach
The Common Good
Action
Implementation
Acting Civically
Ethical Decision Framework
Awareness: Recognize a Moral Issue
Feeling: Care About Who Will Be Affected
Thinking: The Facts and the Wisdom to Use Them
Evaluate the Alternatives from Various Moral Perspectives
Action: Make a Decision and Implement
Take Action
Reflect on the Decision and Action
Building Ethical Organizations
Bureaucracy: Theories and Forms with Moral Implications
The Nature of Bureaucratic Theory and Design
Features of Bureaucracy
The Organizational Ideal
Bureaucracy and the Relationship to Ethics
Organizations as Social Agents
Fact versus Value: The Criterion of Efficiency
Social Workers and the Organizational Ideal
Characteristics of Bureaucracies and the Moral Impact
Rules and Regulations
Secrecy
Sacrifice of the Disadvantaged
Decisionmaking Structures and Process
Evaluation of Decisions and Programs
Moral Anesthesia
Routinization and the Loss of Purpose
Specialization
Language
Organizational Climate
Leadership and Bureaucracy
Organizational Culture: The Tangled Web of Understanding
Relationship of Culture to Ethical Leadership
Leaders Are Not the Lone Ranger
Leaders Affect the Moral Code
Organizational Culture Is the Context for Ethics
Organizational Values Influence Personal Conscience
Ethical Organizations Institutionalize Important Values
Ethical Decisions Are Nonprogrammed Decisions
The Nature of Organizational Culture
Cultural Context
Ethnocentrism
Development of Culture
Enactment
Ethical Climate: The Message
Leaders Set the Tone
Element of Ethical Climate
The Mission
Explicit Policy
Implicit Policy
The Importance of Congruence
The Freedom to Comment
The Spirit of Silence
The Bystander Effect
Whistleblowers in Organizations
Organizational Loyalty
Tools and Strategies to Shape Ethical Cultures
Leader Behaviors that Shape Culture
Leader as Steward
Culture of Communication
Leaders as Role Models
Leader Activities that Shape Culture
Stretch the Boundaries of Moral Responsibility
Leadership Role Activities and Relationship to Culture
Building Ethical Frameworks
Alignment of the Organization
Leading by Example
Address External Ethical Challenges
Program Orientations for Ethical Cultures
Compliance Programs
Value-Based Programs
Analysis of Culture: The Metaphor
Values for an Ethical Culture
Developing a Values Statement
Cultures Based on Integrity
The Feedback Loop: Leaders as Architects of Ethical Organizations
The Nature of Structure and Organization Design
Functions of Structure
Design Issues that Go Beyond Function
Collegiality, Interdependence, and Teamwork
Designs that Facilitate Integration
Designs that Invite the Environment into the Organization
Designs that Emphasize an Ethical Project
The Learning Organization
The Governing Ideas
Governing Ideas into Real-Life Decisions
Effective Learning Processes
Structures for Participation: The Quantum Wave of Potentials
The Web
Effective Participation
Participation as Democracy
Moral Significance of Participation
The Feedback Loop
Freedom of Action
Systems of Accountability
Enhancement of Learning
The Information Net
The Introduction of Moral Premises to Design
Organizational Codes of Ethics
Ethics Advisory Boards and Committees
Structures for Ethical Oversight
The Ethics of Governance: Oversight by the Board of Directors
The Ethics Audit
Ethical Leadership for the Future: Contributions to the Common Good
The Common Good
Political Advocacy
Social Reconstruction and Social Change
Moral Vision
Moral Citizenship: Values and Ethics in Action
Empowerment and the Common Good
Developing Community
Appendixes
The Community Services Code of Ethics
Part 3. The Audit with Questions Only
NASW Code of Ethics
References
Index
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