Interpersonal Essentials

ISBN-10: 0205317219
ISBN-13: 9780205317219
Edition: 2002
List price: $79.60
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Book details

List price: $79.60
Copyright year: 2002
Publisher: Allyn & Bacon, Incorporated
Publication date: 10/9/2001
Binding: Paperback
Pages: 256
Size: 5.75" wide x 8.80" long x 0.70" tall
Weight: 1.144
Language: English

Preface
Beginning Interpersonal Relationships: Understanding Yourself in Interpersonal Communication
Interpersonal Communication in Relationships
Interpersonal Communication: What Is It Anyway?
Relationships of Choice
Principles of Interpersonal Communication
Communication Competence
Interpersonal Relationships and Cultural Background
Self-Concept and Self-Esteem
How Self-Esteem Influences Interpersonal Communication
Origin of the Self
Three Types of Self-Concept
Interdependent versus Independent Self-Images
Falling in Love and Your Self-Concept
Perceptions and Impression Management
Importance of Initial Perceptions
Three Major Perceptions: Character, Competence, and Composure
Perceptions of Attractiveness in Interpersonal Interactions
Similarities in Relational Perceptions
Why Similarities Are Attractive in Relationships
Managing the Impressions of Others: Communication
Interpersonal Needs and Trust
Interpersonal versus Physical Needs
Inclusion, Affection, and Control
Complementary versus Symmetrical Needs in Relationships
Interpersonal Trust
Personality Traits in Interpersonal Communication
Description of Traits
Link to Communication Process
Traits Operating in Communication Interactions
When Personality Traits Will Have the Most Influence
Shyness, Communication Apprehension, and Avoidance
Shyness
Communication Apprehension
Willingness to Communicate
Relational Interactions: Understanding the Interactive Nature of Interpersonal Communication
Pattern of Relational Stages: Coming Together and Falling Apart
Stages of Coming Together
Stages of Falling Apart
Expectations, Affinity, and Immediacy
Making Contact
Short-Term Relational Expectations
Affinity Seeking
Immediacy
Nonverbal Messages in Interpersonal Relationships
Nonverbal Cues Early versus Later in a Relationship
Interpretation of My Nonverbal Messages versus Your Nonverbal Messages
Forms of Nonverbal Messages in Relationships
How the Use of Time Communicates in Relationships
Nonverbal Sensitivity
Increasing Your Nonverbal Sensitivity
Saying It Right: The Impact of Words
Words Have Intentional and Not-So-Intentional Meanings
Word Selection
Situations Affecting Verbal Communication
Verbal Communication: A Requirement for Interpersonal Relationships
Verbal Communication Reflects Relationship Processes
Self-Disclosure
What Is Self-Disclosure?
Functions of Self-Disclosure
Levels of Self-Disclosure
Valence
Risk
When Is Self-Disclosing Appropriate?
Male and Female Differences in Disclosure Patterns
What Happens When You Don't Disclose in Relationships?
Relational Implications
Listening and Understanding in Interpersonal Communication
Functions of Listening
Listening = Attention + Reception + Perception
Problems with Listening: Barriers We Construct
Behaviors Associated with Listening Competence
Perception Checking
Why Paraphrasing Works
Nonverbal Sensitivity as a Form of Listening
Understanding and Communicating Emotions
Components of Emotions
Characteristics of Emotions
Affective Orientation
Effective Communication of Emotions: Own It, Name It, Locate It
A Specific Emotion: Jealousy
Communication and Decisions to Maintain Relationships
Making Decisions about Relationships: Resources and Social Exchange
Resources
Social Exchange
Exchange versus Communal Orientation
Relationships at Work: Just Friends, Flirting, or Harassment?
Why Interpersonal Relationships Develop in Work Settings
Differences between Work and Social Communication
Just Friends: Platonic Relationships at Work
What Is Flirting?
What Is Sexual Harassment?
Distinguishing between Flirting and Harassment
Communication Strategies to Deal with Harassment
Influence and Assertive Communication
Dominance as Influence
Assertive Communication
What Assertiveness Can Do for You
Verbal and Nonverbal Components of Assertiveness
Conflict Management: How to "Fight Fair"
What Constitutes Conflict?
Sources of Interpersonal Conflict
Toxic Conflict Strategies
Interpersonal Problem Solving: Attitudes
"Rules" for Fair Fighting: Communication Skills
When All Else Fails: Making the Best of Termination
Dissatisfaction Phase
Reasons for Relational Termination
Communication during the Relational Termination Stage
Terminating So We "Can Still Be Friends"
You've Been Terminated...
Summary of Response to Relational Termination
Putting It All Together
Index

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