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Practice of Generalist Case Management

ISBN-10: 0205287336
ISBN-13: 9780205287338
Edition: 2000
Authors: Barbara J. Holt
List price: $129.40
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Description: This very practical text provides a nuts-and-bolts introduction to case management. The text was initially written by the author as a manual for beginning case managers, and it is still focused on how to actually track and manage a case load. The  More...

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Book details

List price: $129.40
Copyright year: 2000
Publisher: Allyn & Bacon, Incorporated
Publication date: 9/16/1999
Binding: Paperback
Pages: 144
Size: 7.25" wide x 9.25" long x 0.50" tall
Weight: 0.726
Language: English

This very practical text provides a nuts-and-bolts introduction to case management. The text was initially written by the author as a manual for beginning case managers, and it is still focused on how to actually track and manage a case load. The text is geared toward students or entry-level professionals, and provides plenty of actual case examples to illustrate the pitfalls and high points of case management. Chapter 7 includes practical tips based on real training situations, such as how to interview clients. A list of key terms at the end of every chapter provides a focus for student review. Discussion questions at the end of every chapter are taken from real-life case management practice. Bibliographies at the end of the chapters and at the end of the text provide suggestions for further research. The text's glossary establishes standard definitions of terms commonly used in practice.

The Origin of the Species: Developing a New Discipline
Defining Case Management
Social Work's Roots
Whom Does the Case Manager Serve?
Why Has Case Management Become Popular?
What a Case Manager Does
How Did Case Management Develop?
The History of Case Management
The Evolution of Coordination of Care
Tasks of Case Managers
The Evolution Continues
Case Management Settings
Categorizing by Organization
Categorizing by Payment
Categorizing by Type of Case Manager
Categorizing by Case Manager Function
Case Management with Society as the Client
The Processes of Case Management
Outreach, Referral, and Prescreening
The Purpose of the Assessment
The Assessment Document
Interviewing for an Assessment
The Assessment Content
Summarizing the Assessment
The Plan of Care
Goal Setting
Service Planning
Selecting Services
The Final Product
Monitoring, Reassessment, and Disengagement
Working with the Client
The Initial Interview
Building a Relationship
Defining Needs
Getting Responses to the Questions You Thought You Asked
Assessing the Responses
Establishing Credibility
Understanding the Client Population
Interviewing the Elderly
Terminating the Interview
Working with the Caregivers
Working with Other Agencies
Types of Interagency Projects
Types of Interagency Relationships
Working with Noncontract Agencies
Knowing Providers
Establishing an Interagency Relationship
Who's in Charge?
Monitoring Services of Other Agencies
Working with Contract Agencies
Problem Resolution
Working with Other Professionals
Potential Professional Conflicts
Case Management as a Profession
Characteristics of Case Managers
Case Manager Certification
Case Management Standards
Case Management Associations
Case Management Ethics
Client Rights
Case Management Populations
Persons with Chronic Disabilities
The Elderly
HIV/AIDS Patients
Unwed/Teenage Mothers
Mental Health Clients
The Developmentally Disabled
Child Abuse
School Children
Substance Abuse

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