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Organizational Communication Theory and Behavior

ISBN-10: 0205174434
ISBN-13: 9780205174430
Edition: 1st 1997
List price: $180.40
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Description: Organizational Communication: Theory and Behavior provides in-depth coverage of human communication in modern organizations. This contributed volume explores topics such as chaos theory, gender, diversity, conflict, culture, ethics, technology,  More...

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Book details

List price: $180.40
Edition: 1st
Copyright year: 1997
Publisher: Allyn & Bacon, Incorporated
Publication date: 10/1/1996
Binding: Paperback
Pages: 382
Size: 6.25" wide x 9.25" long x 0.75" tall
Weight: 1.034
Language: English

Organizational Communication: Theory and Behavior provides in-depth coverage of human communication in modern organizations. This contributed volume explores topics such as chaos theory, gender, diversity, conflict, culture, ethics, technology, consulting and creativity and is designed to present students with both theoretical and practical information about how people communicate within organizations. This new, contributed volume of organizational scholarship is separated into four sections, Part I (Communication as Process) serves as a foundation for the text, providing a definition and a description of the different types and levels of communication. Perspectives on organizational communication are offered, as well as discussions of formal and informal communication networks, nonverbal communication, and the role of ethics in organizational communication. Part II (Organizational Life) focuses specifically on organizational behavior issues such as leadership, motivation, conflict management, creativity and persuasion. Part III (Contemporary Issues) addresses the current trends in the study of organizational communication. It looks at the roles of gender, the consultant, cultural diversity, and technology in the organizational setting. Part IV (Postscript) concludes the text with a general overview of the development of organizational communication as a field of study and provides insight into the future of organizational communication. Organizational Communication: Theory and Behavior will help increase students' understanding of the importance and the processes of organizational communication.

Introduction
Conclusion
Glossary of Terms
Case Study
Recommended Readings, and References appear in each chapter
List of Contributors
Communication As A Process
The Process and Perspectives of Organizational Communication
What is Communication?
Levels and Types of Communication
Models of Communication
Barriers to Organizational Communication
Theoretical Perspectives of Organizations
Formal and Informal Communication Networks
Formal Communication Networks
Informal Communication Networks
Methods of Analyzing Formal and Informal Communication Networks
Nonverbal Communication in Organizations
Kinds of Nonverbal Behaviors
The Nature of Nonverbal Behavior
Functions of Nonverbal Behavior
Person Perception and Impression Management
Ethics in the Workplace: The Role of Organizational Communication
Philosophical Ethical Theories
Ethics Applied to the Workplace
Organizational Life
The Role of Communication in the Leadership Process
Leadership: A Definition
Is Leadership Really That Important?
Leadership Theories: A Historical Review
The Role of Communication in Contemporary Leadership Approaches
Communication Strategies For Becoming a Better Leader
Conflict Management in Organizations
Conflict Definitions
Destructive versus Constructive Conflict
Levels of Conflict
Styles of Conflict Management
Interventions
Future Directions
Persuasion In and By Organizations
Approaches to the Study of Persuasion
Advertising
Public Relations
Personal Sales
Labor Negotiations
Organizational Influence
Organizational Change
Diversity
Globalization
Organizational Culture
Culture Defined
Looking at Culture Through Multiple Lenses
Recent Trends in Organizational Culture
Four Lines of Feminist Research in Organizational Communication Studies
Organizational Creation and Evolution
Creativity and Organizing
Creation & Evolution in Organizing a Festival
Contemporary Issues
Gender Issues: Management Style, Mobility, and Harassment
The Entrance of Women into the Workplace
The Entrance of Women into Management
Sex Segregation of Occupations
Salary Differences in Organizations
The Feminization of Occupations
The Glass Ceiling
Gender and Organizational Culture
Perceptions of Women Managers
Behavioral Expectations for Women Managers
Evaluations of Male and Female Managers
Male and Female Managerial Behavior
Gender and Mentoring
Gender and Networking
Balancing Career and Family Roles
Sexual Harassment in Organizations
Organizational Romance
Gender, Organizations, and the Future
Cultural Diversity and Organizations
Initial Assumptions
Demographics and the Need for Diversity Training
The History of Diversity Training and Communication
Corporate Responses to Diversity Training
Training ProgramsThree Approaches
Assessment
The Organizational Consultant
General Hospital: A Case Study
Why Organizations Use (or Misuse) Communication Con

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