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Skilled Consultant A Systematic Approach to the Theory and Practice of Consultation

ISBN-10: 0205161197
ISBN-13: 9780205161195
Edition: 1st 1996
List price: $98.00
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Book details

List price: $98.00
Edition: 1st
Copyright year: 1996
Publisher: Allyn & Bacon, Incorporated
Publication date: 8/24/1995
Binding: Hardcover
Pages: 352
Size: 7.50" wide x 9.50" long x 0.75" tall
Weight: 1.342
Language: English

Dedication
List Exercises
Case Illustrations
List of Tables
List of Figures
Acknowledgments
Preface
The (R)evolution of Consultation
The Evolutionary Context of Consultation
Consultation Moving from Technique to Paradigm
Consultation an Operational Definition
Summary
Integrating the Various Consultant Roles and Functions
The Many Faces of Consulting
The Nature of Consultation
Problem and Goal Definition
Theory and Assumptions
Consultant Skills
Modes of Consultation
Artificial Dichotomization
Integrating Perspectives
Guiding the Consultant Decision
Summary
The Consultant as Agent for Change
ConsultationImpacting the System
Status Quo, Change and Issues of Advocacy
Reaction and Resistance
Promoting Innovation
Summary
Working Through Consultee Resistance
Diagnosing Resistance
Recognizing Resistance
Understanding Sources
Working with Resistance
Reducing the Risk of Resistance
Summary
Consultation: A Unique Form of Relationship
Consultation as Interpersonal Process
Consultation as a Helping Relationship
Consultation: A Relationship Involving Collaboration
Summary
Communication: A Tool for Effective Consultation
The Knowledge and Skill Essential to Helping
The Knowledge and Skill Essential to Collaboration
Summary
Client Focused Consultation
Expanding Consultation to Include Direct Client Contact
Client Diagnoses
Intervention
Putting It All Together
Summary
Consultee Focused Consultation
The Consultee: A Significant Extrapersonal Variable
When Knowledge is Needed
When Skill Development is Needed
When Objectivity is Lost
Confrontation: An Essential Intervention
Summary
System Focused Consultation
Systems: Open and Closed
System Diagnoses
System Intervention
Summary
Ethical Concerns and Considerations
Guides not Fixed Directives
Consultant Issues
Consultant Cultural Sensitivity
Relationship Issues
Process Issues
Summary
Putting It All Together: An Integrated Approach
The Stages of the Consultation Process
Practice
Summary
A Concluding Thought

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