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| List of figures and tables | |
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| Introduction | |
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| Studying work and society | |
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| People, work and society | |
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| Thinking about work sociologically | |
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| Choices, constraints and opportunities in work and society | |
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| Work and the sociological imagination | |
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| Sociology, critique and democratic debate about work | |
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| Sociology and the emergence of industrial societies | |
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| The continuing challenge | |
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| Sociology and the informing of democratic choices about work | |
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| Researching and theorising work patterns and experiences | |
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| Sociology as science | |
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| Theory, work and society | |
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| A range of research methods | |
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| Methodological assumptions | |
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| Coping with the variety of orientation in the sociology of work and industry | |
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| The sociological analysis of work and industry | |
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| Six strands of thought in the sociology of work | |
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| The managerial-psychologistic strand | |
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| Scientific management | |
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| Psychological humanism | |
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| Discussion | |
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| The Durkheim-systems strand | |
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| Emile Durkheim | |
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| Human relations | |
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| Systems thinking in industrial sociology | |
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| Corporate cultures | |
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| Discussion | |
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| The interactionist strand | |
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| The Chicago school and symbolic interactionism | |
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| Organisations as negotiated orders | |
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| Ethnomethodology | |
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| Discussion | |
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| The Weber-social action strand | |
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| Max Weber | |
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| Orientations to work | |
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| Discussion | |
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| The Marxian strand | |
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| Marx and Engels | |
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| Marxian industrial sociology and labour process analysis | |
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| Discussion | |
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| The discursive strand | |
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| The postmodernist perspective and poststructuralism | |
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| Foucault and human subjectivity | |
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| Discussion | |
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| Work, society and change | |
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| The nature of modern societies | |
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| The emergence of industrial capitalism | |
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| From feudalism to capitalism | |
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| Protestantism and the spirit of capitalism | |
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| Social groups and the rise of industrialism | |
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| Industrialisation and the changing division of labour | |
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| Technology, science and social change | |
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| Industrial capitalism: change and transition | |
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| Post-industrialism and the information society | |
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| Post-Fordism | |
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| Flexible specialisation | |
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| Postmodernity | |
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| Globalisation, convergence and internationalisation | |
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| The changing significance of service work | |
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| Work organisations | |
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| The organisational principle of work structuring | |
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| The nature of work organisations | |
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| Official and unofficial aspects of organisations | |
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| Organisational structures and cultures | |
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| Official structure and culture: basic organisational design principles | |
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| Bureaucracy | |
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| Classical administrative principles | |
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| Taylorism and Fordism | |
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| The limits of bureaucracy and the paradox of consequences | |
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| Contingency and choice in the shaping of organisational structures and cultures | |
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| Micropolitics, careers and unofficial management practices | |
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| Vertical aspects | |
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| Horizontal aspects | |
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| Unofficial practices and bureaucratic dysfunctions | |
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| Ambiguity and decision processes | |
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| The changing organisation and management of work | |
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| Work restructuring and the logic of corporate management | |
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| The logic of corporate management | |
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| Choice and circumstance in the shaping of employment practices | |
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| Variations in employment relations style | |
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| Labour processes and employment practice options | |
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| HRM and the choice between 'high commitment' and 'low commitment' human resourcing strategies | |
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| The pursuit of flexibility and direct and indirect managerial control options | |
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| Combining two types of flexibility: the flexible firm | |
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| The pursuit of flexibility and new work management practices | |
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| Changing patterns of job design and job redesign | |
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| Information and communication technologies (ICTs), work design and organisational shaping | |
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| Culture management and worker subjectivity | |
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| Occupations and society | |
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| The occupational principle of work structuring | |
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| Occupational structure | |
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| Horizontal aspects of occupational structure | |
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| Vertical and social class aspects of occupational structure | |
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| Labour market segmentation, contingent, atypical or non-standard work | |
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| The demise of occupation? | |
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| Women and men in the division of labour | |
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| Changing historical patterns | |
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| Contemporary patterns | |
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| Explaining patterns | |
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| Occupational analysis | |
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| The structural location of occupations | |
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| Locating an occupation in the class structure | |
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| Managerial and administrative occupations | |
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| Professional, supervisory and clerical occupations | |
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| Dirty and deviant occupations | |
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| Self-employment, home and teleworking | |
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| Domestic work | |
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| Work in the informal economy | |
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| Occupational recruitment and socialisation | |
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| Occupational careers | |
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| Occupational culture and ideology | |
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| Occupational communities | |
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| Professionalisation and occupational strategies | |
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| Work experiences, opportunities and meanings | |
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| Work, meaning and culture | |
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| Alienation and the corrosion of character | |
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| Work and satisfaction | |
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| Technology and work experience | |
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| Entering work | |
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| Choice and opportunity structures | |
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| Class, family and educational influences | |
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| Work orientations: variations, dynamics and the negotiation of implicit contracts | |
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| Dynamic work orientations and changing worker priorities | |
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| Dynamic work orientations and the negotiation of implicit contracts | |
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| Patterns of work orientation and experience within the organisational hierarchy | |
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| Women's preferences, choices and work orientations | |
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| Career, identity and experience at work | |
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| Discourse and identity | |
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| Portfolio and 'boundaryless' careers or 'one dead end job after another' | |
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| Managerial orientations and experiences | |
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| Anxiety, emotion and sexuality at work | |
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| Angst in the human condition generally and in one type of work specifically | |
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| The rise of the stress discourse | |
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| Emotions and feelings | |
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| Emotional labour | |
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| Sexuality and the workplace | |
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| Work and non-working lives | |
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| Work, leisure and work-life balance | |
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| Unemployment | |
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| Conflict, challenge and resistance in work | |
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| Conflict and co-operation at work | |
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| Analysing conflict at work | |
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| Frames of reference | |
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| Unitary thinking | |
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| Pluralist analyses | |
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| Radical perspectives | |
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| Contradictions and conflicts | |
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| Effort bargains, fragile implicit contracts and the inevitability of grievances | |
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| The mobilisation of interests | |
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| Coalitions and interests | |
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| Trade unions and collective bargaining | |
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| Changing patterns of employer-union relations | |
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| Shop stewards and workplace representation | |
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| Job control strategies and 'making out' | |
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| Adjustment, resistance and organisational mischief | |
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| Accommodation, subjectivity and values | |
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| Withdrawal, instrumentalism and the management of boredom | |
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| Humour at work | |
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| Bullying and sexual harassment | |
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| Cheating, fiddling and breaking things | |
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| Rule manipulation | |
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| Service work and defence of self | |
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| Concept guide and glossary | |
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| Bibliography | |
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| Author index | |
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| Subject index | |