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Figures | |
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Foreword | |
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Preface | |
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Acknowledgments | |
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Managing and Measuring Process behavior | |
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What Is a Software Process? | |
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What Is Software Process Management? | |
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The Role of Software Process Management | |
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Issues on the Road to Process Improvement | |
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The Need for Software Process Measurement | |
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Measuring Process behavior | |
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A Framework for Process Behavior Measurement | |
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Summary | |
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Planning for Measurement | |
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Identifying Process Issues | |
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Selecting and Defining Measures | |
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Integrating Measures with the Software Process | |
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Summary | |
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Collecting the Data | |
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Principal Tasks | |
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The Specifics of Collecting Software Process Data | |
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Reviewing and Assessing Collected Data | |
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Retaining Data | |
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Tools for Understanding Your Data | |
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Summary | |
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Analyzing Process behavior | |
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Separating Signals from Noise | |
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Evaluating Process Stability | |
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Control Chart Basics | |
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Summary | |
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Process Behavior Charts for Software Processes | |
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Control Charts for Variables or Discrete Data | |
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Control Charts for Attributes Data | |
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Summary | |
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More About Process Behavior Charts | |
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How Much Data Is Enough? | |
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Anomalous Process Behavior Patterns | |
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Rational Sampling and Homogeneity of Subgroups | |
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Rational Subgrouping | |
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The Problem of Insufficient Granularity in Recorded Values | |
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Aggregation and Decomposition of Process Performance Data | |
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Summary | |
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Three Paths to Process Improvement | |
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Finding and Correcting Assignable Causes | |
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Process Capability | |
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Process Capability Analysis | |
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Improving the Process | |
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Improvement and Investment | |
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Summary | |
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Getting Started | |
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Ten Steps for Getting Started | |
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Frequently Asked Questions Regarding SPC | |
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Final Remarks | |
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Control Chart Tables and Formulas | |
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More About Analyzing Process behavior | |
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Enumerative Versus Analytic Studies | |
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Three-Sigma Control Limits | |
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Central Limit Theorem and Role of the Normal Distribution | |
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Example Data and Calculations | |
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References | |
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Index 0201604442T04062001 | |