Organizational Diagnosis A Workbook of Theory and Practice

ISBN-10: 0201083574
ISBN-13: 9780201083576
Edition: 1978
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Book details

List price: $35.00
Copyright year: 1978
Publisher: Basic Books
Publication date: 1/22/1978
Binding: Paperback
Pages: 192
Size: 7.50" wide x 9.50" long x 0.50" tall
Weight: 0.638
Language: English

Organizational Diagnosis
Introduction
Warm-Up Step 1
Action Research
Warm-Up Step 2: Ten Minutes of Action Research
"Jargon"
Warm-Up Step 3: Jargon Exercise
What to Look For
What to Look For
Defining Boundaries
Boundary Definition
The Input/Output System
Input/Output Overview
Formal and Informal Systems
Where to Start
What Else Is Going On?
Scanning "Everything Else"
Purposes
Diagnosing Purposes (Part 1)
Diagnosing Purposes (Part 2)
Structure
Diagnosing Structure (Formal System)
Diagnosing Structure (Informal System)
Diagnosing Structure (Pseudomatrix)
Relationships
Diagnosing Relationships
Rewards
Diagnosing Rewards
Leadership
Diagnosing Leadership
Helpful Mechanisms
Diagnosing Helpful Mechanisms
Overall Diagnosis: Building a Profile
A Diagnostic Profile
Clarifying
Clarification
Intervention Theory
Diagnosing Your Own Knowledge of Possible Interventions
Examples of Strengths/Limitations of Various Interventions
Power--A Dynamic Concept
Diagnosing Power
Anticipating and Acting
Action
Building Your Own Model
Building Your Own Model
Comparing Organizations
Diagnostic Comparisons
References and Bibliography
Afterword: A Value Statement
Resource Readings in Diagnosis
Action Research
Action Research and Organization Development
Jargon
An Informal Glossary of Terms and Phrases in Organization Development
Boundaries/Input-Output Systems/Environments
A Systems Approach
"Everything Else": Scanning the Environment
Domains of Organized Action
Formal versus Informal Systems
Diagnosing an Informal System
Purposes -- Who Is the Customer?
Business Purpose and Business Mission
Structure -- Matrix Revisited
The Human Side of the Matrix
Structure -- What Lies Ahead?
Designing Organizations to Match Tomorrow
Relationships: Diagnosing Conflict Between Individuals
Management of Differences
Relationships: Diagnosing Conflict Between Units
Diagnosing Conflict Between Groups in Organizations
Rewards -- A Far Frontier
Overview of Reward-System Requirements
Model of the Determinants of Production Restriction
Reward Systems
Leadership
The Performance of Relationship- and Task-Motivated Leaders in Different Situational Favorableness Conditions
Leadership, Learning, and Changing the Status Quo
Leadership: A Beleaguered Species?
Helpful Mechanisms
Notes on Technology
Interventions
OD Interventions -- An Overview
Power in Organizations
Who Gets Power and How They Hold On to It: A Strategic-Contingency Model of Power
Comparing Organizations
Why Organization Development Hasn't Worked (So Far) in Medical Centers

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