Process Consultation Its Role in Organization Development

ISBN-10: 0201067366
ISBN-13: 9780201067361
Edition: 2nd 1988
Authors: Edgar H. Schein
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Book details

List price: $73.33
Edition: 2nd
Copyright year: 1988
Publisher: Prentice Hall PTR
Publication date: 1/1/1988
Binding: Paperback
Pages: 204
Size: 5.50" wide x 8.00" long x 0.25" tall
Weight: 0.968
Language: English

Process Consultation Defined
What Is Process Consultation?
Human Processes And How To Intervene In Them
Human Processes in Organizations: An Overview
Communication Processes
The Process of Building and Maintaining a Group
Group Problem-Solving and Decision-Making
Group Growth and Development: Norms and Culture
Leading and Influencing
Appraising Performance and Giving Feedback
Intergroup Processes
The Consulting Process In Action
Establishing Contact and Defining a Relationship
Settings and Methods of Work
Diagnostic Interventions
Influencing Process through Confrontive Interventions: Agenda Management
Confronting through the Use of Feedback
Coaching, Counseling, and Structural Suggestions
Evaluation of Results and Disengagement
Process Consultation in Perspective
Memo I: Some Comments on Internal Auditing and Control Programs
Memo II: Organization
Memo III: Erosion of Rationality: One Hazard of Internal Competition on Product Planning

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