Process Consultation Its Role in Organization Development

Name: Process Consultation Its Role in Organization Development
Availability: InStock
ISBN: 9780201067361

ISBN-10: 0201067366

ISBN-13: 9780201067361

Edition: 2nd 1988

Authors: Edgar H. Schein

List price: $73.33

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Book details

List price: $73.33
Edition: 2nd
Copyright year: 1988
Publisher: Prentice Hall PTR
Publication date: 1/1/1988
Binding: Paperback
Pages: 216
Size: 5.50" wide x 8.00" long x 0.25" tall
Weight: 0.550
Language: English




Process Consultation Defined



What Is Process Consultation?



Human Processes And How To Intervene In Them



Human Processes in Organizations: An Overview



Communication Processes



The Process of Building and Maintaining a Group



Group Problem-Solving and Decision-Making



Group Growth and Development: Norms and Culture



Leading and Influencing



Appraising Performance and Giving Feedback



Intergroup Processes



The Consulting Process In Action



Establishing Contact and Defining a Relationship



Settings and Methods of Work



Diagnostic Interventions



Influencing Process through Confrontive Interventions: Agenda Management



Confronting through the Use of Feedback



Coaching, Counseling, and Structural Suggestions



Evaluation of Results and Disengagement



Process Consultation in Perspective



Memo I: Some Comments on Internal Auditing and Control Programs



Memo II: Organization



Memo III: Erosion of Rationality: One Hazard of Internal Competition on Product Planning