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Reeingineering Health Care The Complexities of Organizational Transformation

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ISBN-10: 0199240841

ISBN-13: 9780199240845

Edition: 2002

Authors: Terry McNulty, Ewan Ferlie

List price: $235.00
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Organizations are being urged to experiment with new structures and processes. A 'process perspective' on organizing is emerging as a major challenge to 'functional' principles of organizing established during the last century. Business process reengineering is one exemplar of process thinking that has received great attention amongst organizational theorists and practitioners. This in-depth account of business process reengineering within a major NHS hospital is an important contribution to the very limited stock of empirical knowledge about new organizational forms, especially in the public sector. The book combines empirical data gathered through an intensive, comparative case study…    
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Book details

List price: $235.00
Copyright year: 2002
Publisher: Oxford University Press, Incorporated
Publication date: 5/23/2002
Binding: Hardcover
Pages: 402
Size: 6.14" wide x 9.21" long x 1.05" tall
Weight: 1.518
Language: English

List of Tables
List of Figures
List of Appendices
Abbreviations
Introduction and Key Themes
Understanding Business Process Reengineering as Planned Organizational Transformation
Process Redesign and Changing Contexts of Health Care
Organizational Process Research: Research Style and Methods
Reengineering as Strategic Choice and Change
Patient Process Reengineering: Six Case Studies
Reengineering Organizational Form and Process: The Old Shapes the New
Limits to Organzational Transformation: Explaining Local Variation within a Change Programme
Dynamics of Programmed Transformation and Reproduction
Process-Based Organizations in the UK Public Services?
Prospects for the Future
Referencs
Index