Inter-Act Interpersonal Communication Concepts, Skills, and Contexts

ISBN-10: 0195378911
ISBN-13: 9780195378917
Edition: 12th 2010
List price: $93.50
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Book details

List price: $93.50
Edition: 12th
Copyright year: 2010
Publisher: Oxford University Press
Publication date: 6/1/2009
Binding: Paperback
Pages: 16
Size: 8.25" wide x 10.00" long x 0.50" tall
Weight: 2.266
Language: English

Kathleen S. Verderber (PhD, University of Cincinnati) is Associate Professor of Management Emeritus at Northern Kentucky University. She holds an MA in Speech Communication as well as an MBA and a PhD in organizational behavior from the University of Cincinnati. Dr. Verderber has consulted with various civic, professional, and business organizations. She has published numerous articles in several journals and has presented papers at communication and management conferences. She is a coauthor of COMMUNICATE! THE CHALLENGE OF EFFECTIVE SPEAKING IN A DIGITAL AGE, COMM, and SPEAK all with Cengage Learning, and author of INTER-ACT: INTERPERSONAL COMMUNICATION, CONCEPTS, SKILLS, AND CONTEXTS with Oxford University Press.

Rudolph F. Verderber, Distinguished Teaching Professor of Communication Emeritus at the University of Cincinnati and former National Speaker's Association Professor of the Year is one of the all-time best-selling communication studies authors. The strength of his basic texts lies in his ability to explain and exemplify concepts, theories, and skills to introductory level students. His Cengage texts-COMMUNICATE, THE CHALLENGE OF EFFECTIVE SPEAKING, COMM, and SPEAK-have a reputation for being student favorites due to their accessible presentation of theory and skills.

Each Chapter ends with a Summary and Chapter Resources.
Preface
An Orientation To Interpersonal Communication
Definition of Interpersonal Communication
Functions of Interpersonal Communication
Components of Interpersonal Communication
Principles of Interpersonal Communication
Ethics and Interpersonal Communication
Diversity and Interpersonal Communication
Increasing Interpersonal Communication Competence
Forming And Using Social Perceptions
The Perception Process
Self-Perceptions: Self-Concept and Self-Esteem
The Effects of Self Perception on Communication
Presenting Self to Others: The Social Construction of Self
Perception of Others
Improving the Accuracy of Your Social Perception
Communicating In Relationships: Basic Concepts
Types of Relationships
Characteristics of Relationship Stages and Life Cycles
Understanding Relational Dialectics
Turning Points in Relationships
Theoretical Perspectives on Relationships
Verbal Communication
The Nature and Characteristics of Language
Improving Your Language Skills
The Effects of Technology on Verbal Communication
Communicating Through Nonverbal Behaviors
Characteristics and Functions of Nonverbal Communication
Types of Nonverbal Communication
Cultural and Gender Variations in Nonverbal Communication
Improving Nonverbal Communication Skills
Communication Across Cultures
Culture, Culture Shock, and Intercultural Communication
Identifying Cultural Similarities and Differences
Dominant Cultures and Co-Cultures
Barriers to Effective Intercultural Communication
Intercultural Communication Competence
Holding Effective Conversations
Definition, Structure, and Types of Conversations
Characteristics of Conversations
Rules of Conversations and the Cooperative Principle
Guidelines for Effective Conversationalists
Conversations Via Technology
Cultural Variations in Conversations
Listening Effectively
Definition of Listening
Attending
Understanding
Remembering
Critically Evaluating
Responding
Types of Listening
Listening in Cyberspace
Empathizing With And Supporting Others
Empathizing
Supporting
Characteristics of Effective and Ineffective Supporting
Supportive Interaction Phases
Supportive Message Skills
Supporting in Cyberspace
Gender and Cultural Similarities and Differences in Supporting
Managing Personal Information: Disclosure And Privacy
The Disclosure-Privacy Dialectic
Communication Privacy Management Theory
Effects of Disclosure and Privacy on Relationships
Effects of Technology on Privacy Boundaries
Self-Disclosure and Privacy Management Skills
Giving Personal Feedback
Asking for Personal Feedback
Using Interpersonal Influence Ethically
Power
Interpersonal Persuasion
Assertiveness
Managing Conflict
Types of Interpersonal Conflict
Styles of Managing Interpersonal Conflict
Destructive Behaviors in Conflicts
Productive Conflict Management Skills
Communicating In Intimate Relationships: Close Friends, Life Partners, And Families
Definition and Characteristics of Intimate Relationships
Close Friendships
Long-Term Relationships, Marriages, and Other Life Partnerships
Families
Problems Associated with Intimacy
Communicating In The Workplace
The Hiring Process
Manager and Co-Worker Relationship on the Job
Communicating in a Diverse Workplace

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