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Introduction: The Government You Didn't Know You Had, or | |
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Why You Should Be Interested in Public Administration | |
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Why Study Public Administration? | |
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What Is Public Administration? | |
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How to Study Public Administration | |
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The Politics of Public Administration | |
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The Administrative State: Or, Where Did All This Bureaucracy Come From? | |
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The Need for Public Administration | |
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Understanding the Rise of the Administrative State | |
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Bureaucracy's Role in the Policy Process | |
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Recap: Why We Need (and Want!) Bureaucracy | |
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The Structure of the Administrative State | |
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Why is Public Administration "Public"? | |
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A Difficult Mission: Trying to Please All the People All the Time | |
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The Basic Goal of Public Agencies | |
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Finding Goals | |
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Government Is No Way to Run a Business | |
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Having Business Run the Government | |
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Bureaucratic Power in a Democratic State: Or, Why Government Is More Than It's | |
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Cracked Up to Be | |
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The Traditional View of Public Administration | |
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Bureaucracy as a Political Actor | |
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Sources of Bureaucratic Power | |
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The Nature of Bureaucratic Power | |
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Rulemaking and Adjudication | |
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Ethics and Accountability | |
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A Question of Accountability | |
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Accountable to Whom? | |
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Mechanisms of Accountability | |
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Inside the Bureaucracy | |
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Deciding and Doing: The Central Challenges of Public Administration | |
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Deciders and Doers | |
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Decisions, Decisions | |
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Putting Decisions Into Action | |
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Public-Sector Performance | |
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Organizational Goals and Evaluating Performance | |
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Contextual Goals | |
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Public Expectations of Bureaucracy | |
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Multiple "Layers" of Implementation | |
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Evaluating Public-Sector Performance | |
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Public Management: The Core Functions of Public Administration | |
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Public Budgeting | |
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The Nature of Public Revenue and Spending | |
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What Do Public Budgets Do? | |
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Political Priorities in Public Budgeting | |
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The Federal Budget Process | |
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Budgeting in State and Local Governments | |
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Analysis in Public Budgeting | |
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Managing PeoplePublic Versus Private Personnel Systems | |
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Public Personnel Systems | |
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Recruiting, Selecting, and Hiring | |
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Compensation, Evaluation, and Promotion | |
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Unions and the Return of the Spoils System | |
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Implementation | |
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Requirements of Effective Policy Implementation | |
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The Reality of Policy Implementation | |
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New Directions in Public Administration | |
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The Future of Public Administration | |
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The ATM Bureaucracy | |
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The Great Governance Debate | |
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Political and Policy Change: The Rise of the Disarticulated State Homeland Security | |
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Personnel | |
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The Study of Public Administration | |