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Wired to Care How Companies Prosper When They Create Widespread Empathy

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ISBN-10: 013714234X

ISBN-13: 9780137142347

Edition: 2009

Authors: Dev Patnaik, Peter Mortensen

List price: $34.99
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Book details

List price: $34.99
Copyright year: 2009
Publisher: FT Press
Publication date: 1/9/2009
Binding: Hardcover
Pages: 272
Size: 5.63" wide x 8.30" long x 0.85" tall
Weight: 0.836
Language: English

The Case for Empathy
Introduction
The Map is Not the Territory
The Way Things Used to Be
Creating Widespread Empathy
The Power of Affinity
Walking in Someone Else's Shoes
Empathy That Lasts
Open All the Windows
The Results of Empathy
Reframe How You See the World
We Are Them and They Are Us
The Golden Rule
The Hidden Payoff
Acknowledgments
Endnotes
Index
About the Authors 251