| |
| |
| Foreword | |
| |
| |
| Introduction | |
| |
| |
| Walk Your Talk | |
| |
| |
| Get Your Work Noticed | |
| |
| |
| Never Stand Still | |
| |
| |
| Volunteer Carefully | |
| |
| |
| Carve Out a Niche for Yourself | |
| |
| |
| Under Promise and Over Deliver | |
| |
| |
| Learn to Ask Why | |
| |
| |
| Be 100 Percent Committed | |
| |
| |
| Learn from others' Mistakes | |
| |
| |
| Enjoy What You Are Doing | |
| |
| |
| Develop the Right Attitude | |
| |
| |
| Be Passionate But Don't Kill Yourself | |
| |
| |
| Manage Your Energy | |
| |
| |
| Never Let Anyone Know How Hard You Work | |
| |
| |
| Keep Your Home Life at Home | |
| |
| |
| Know That You're Being Judged at All Times | |
| |
| |
| Cultivate a Smile | |
| |
| |
| No Limp Fish-Develop the Perfect Handshake | |
| |
| |
| Exude Confidence and Energy | |
| |
| |
| Develop a Style That Gets You Noticed | |
| |
| |
| Pay Attention to Personal Grooming | |
| |
| |
| Be Attractive | |
| |
| |
| Be Cool | |
| |
| |
| Speak Well | |
| |
| |
| Write Well | |
| |
| |
| Have a Plan | |
| |
| |
| Know What You Want Long Term | |
| |
| |
| Know What You Want Short term | |
| |
| |
| Study the Promotion System | |
| |
| |
| Develop a Game Plan | |
| |
| |
| Set Objectives | |
| |
| |
| Know Your Role | |
| |
| |
| Know Yourself-Strengths and Weaknesses | |
| |
| |
| Identify Key Times and Events | |
| |
| |
| Anticipate Threats | |
| |
| |
| Look for Opportunities | |
| |
| |
| Make Learning a Lifelong Mission | |
| |
| |
| If you can't say Anything Nice-Shut Up | |
| |
| |
| Don't Gossip | |
| |
| |
| Don't Bitch | |
| |
| |
| Stand Up for Others | |
| |
| |
| Compliment People Sincerely | |
| |
| |
| Be Cheerful and Positive | |
| |
| |
| Ask Questions | |
| |
| |
| Use "Please" and "Thank you" | |
| |
| |
| Don't Swear | |
| |
| |
| Be a Good Listener | |
| |
| |
| Only Speak Sense | |
| |
| |
| Look After Yourself | |
| |
| |
| Know the Ethics of Your Industry | |
| |
| |
| Know the Legalities of Your Industry | |
| |
| |
| Set Personal Standards | |
| |
| |
| Never Lie | |
| |
| |
| Never Cover Up for Anyone Else | |
| |
| |
| Keep Records | |
| |
| |
| Know the Difference Between the Truth and The Whole Truth | |
| |
| |
| Cultivate Your Support/Contacts/Friends | |
| |
| |
| Date with Caution | |
| |
| |
| Understand others' Motives | |
| |
| |
| Assume Everyone Else Is Playing by Different Rules | |
| |
| |
| Keep the Faith | |
| |
| |
| Put Things in Perspective | |
| |
| |
| Blend In | |
| |
| |
| Know the Corporate Culture | |
| |
| |
| Speak the Language | |
| |
| |
| Dress Up or Dress Down Accordingly | |
| |
| |
| Be Adaptable in Your Dealings with Different People | |
| |
| |
| Make Your Boss Look Good | |
| |
| |
| Know Where to Hang Out, and When | |
| |
| |
| Understand Social Protocols | |
| |
| |
| Know the Rules about Authority | |
| |
| |
| Know the Rules about the Office Hierarchy | |
| |
| |
| Never Disapprove of Others | |
| |
| |
| Understand the Herd Mentality | |
| |
| |
| Act One Step Ahead | |
| |
| |
| Dress One Step Ahead | |
| |
| |
| Talk One Step Ahead | |
| |
| |
| Act One Step Ahead | |
| |
| |
| Think One Step Ahead | |
| |
| |
| Address Corporate Issues and Problems | |
| |
| |
| Make Your Company Better for Having You There | |
| |
| |
| Talk of "We" Rather Than "I" | |
| |
| |
| Walk the Walk | |
| |
| |
| Spend More Time with Senior Staff | |
| |
| |
| Get People to Assume You Have Already Made the Step | |
| |
| |
| Prepare for the Step After Next | |
| |
| |
| Cultivate Diplomacy | |
| |
| |
| Ask Questions in Times of Conflict | |
| |
| |
| Don't Take Sides | |
| |
| |
| Know When to Keep Your Opinions to Yourself | |
| |
| |
| Be Conciliatory | |
| |
| |
| Never Lose Your Temper | |
| |
| |
| Never Get Personal | |
| |
| |
| Know How to Handle Other People's Anger | |
| |
| |
| Stand Your Ground | |
| |
| |
| Be Objective About the Situation | |
| |
| |
| Know the System-and Milk It | |
| |
| |
| Know All the Unspoken Rules of Office Life | |
| |
| |
| Know What to Call Everyone | |
| |
| |
| Know When to Stay Late and when to Go Early | |
| |
| |
| Know the Theft or Perks Rule | |
| |
| |
| Identify the People Who Count | |
| |
| |
| Be on the Right Side of the People Who Count | |
| |
| |
| Be Well up on New Management Techniques | |
| |
| |
| Know the Undercurrents and Hidden Agendas | |
| |
| |
| Know the Favorites and Cultivate Them | |
| |
| |
| Know the Mission Statement-and Understand it | |
| |
| |
| Handle the Opposition | |
| |
| |
| Identify the Opposition | |
| |
| |
| Study them Closely | |
| |
| |
| Don't Back-Stab | |
| |
| |
| Know the Psychology of Promotion | |
| |
| |
| Don't Give Too Much Away | |
| |
| |
| Keep Your Ear to the Ground | |
| |
| |
| Make the Opposition Seem Irreplaceable | |
| |
| |
| Don't Damn the Opposition with Faint Praise | |
| |
| |
| Capitalize on the Career-Enhancing Moments | |
| |
| |
| Cultivate the Friendship and Approval of Your Colleagues | |
| |
| |
| Postscript Know When to Break the Rules | |