| |
| |
Foreword | |
| |
| |
Acknowledgments | |
| |
| |
Introduction A Pack of Top Dogs | |
| |
| |
Who This Book is For | |
| |
| |
Who We Are | |
| |
| |
How the Book is Organized | |
| |
| |
Time Is Precious | |
| |
| |
Endnotes | |
| |
| |
| |
Executive Team Execution | |
| |
| |
Definitions of Success | |
| |
| |
Measures of Success | |
| |
| |
| |
Business Results | |
| |
| |
Financial Performance | |
| |
| |
Customer Retention and Satisfaction | |
| |
| |
Strategic Implementation | |
| |
| |
| |
Daily Team Effectiveness | |
| |
| |
Decision-making Success | |
| |
| |
Relationship Building | |
| |
| |
The Team's Reputation Within the Organization | |
| |
| |
| |
Talent Development | |
| |
| |
Bench Strength and Succession Planning | |
| |
| |
Management Team Capacity | |
| |
| |
Leadership Team Growth | |
| |
| |
| |
The Workplace | |
| |
| |
Organizational Culture | |
| |
| |
Employee Engagement and Retention | |
| |
| |
Organizational Agility | |
| |
| |
Which Indicators Should You Measure? | |
| |
| |
Endnotes | |
| |
| |
| |
The Clash of Titans: Executive Teaming | |
| |
| |
What Is Executive Teaming? | |
| |
| |
Dysfunction Reverberates | |
| |
| |
Holding Yourself to a High Standard | |
| |
| |
Two Executive Teaming Skills | |
| |
| |
Ensure Differences Don't Lead to Clashes | |
| |
| |
Practice Partnership at All Times | |
| |
| |
The Traits of Leadership Team Partnership | |
| |
| |
Shared Purpose | |
| |
| |
Shared Ownership | |
| |
| |
Mutual Trust | |
| |
| |
Critical Thinking | |
| |
| |
Shared Success and Failure | |
| |
| |
Effective Inclusion and Communication | |
| |
| |
Partnership Techniques | |
| |
| |
Don't Try to Control Peers | |
| |
| |
Spend Time Together | |
| |
| |
Resolve Relationship Problems | |
| |
| |
Represent Each Other Well | |
| |
| |
Never Bad Mouth | |
| |
| |
Own Problems and Challenges | |
| |
| |
Be Humble | |
| |
| |
Know Their Needs | |
| |
| |
Working on Your Teaming Skills | |
| |
| |
Endnotes | |
| |
| |
| |
Meetings Are Money | |
| |
| |
The Cost of Meetings Index | |
| |
| |
Value of Meetings Hurdle | |
| |
| |
Why Are You Meeting? | |
| |
| |
Endnotes | |
| |
| |
| |
Culture Is the Context and Often the Answer | |
| |
| |
What Is an Organization's Culture? | |
| |
| |
How Are Organizational Cultures Formed and Changed? | |
| |
| |
Improving the Organization's Culture | |
| |
| |
Define the Desired Culture | |
| |
| |
Define the Current Culture | |
| |
| |
Assess Capacity for Change (C4C) | |
| |
| |
Create Plan for Cultural Improvement | |
| |
| |
Be the Culture | |
| |
| |
Endnotes | |
| |
| |
| |
They Are All Moments of Truth | |
| |
| |
Be Fast or Fail | |
| |
| |
Successful Moments of Truth | |
| |
| |
How to Quickly Make a Positive Impact and Build Relationships | |
| |
| |
Trust | |
| |
| |
Credibility | |
| |
| |
Familiarity | |
| |
| |
Connection to You and the Team | |
| |
| |
Connection to the Organization | |
| |
| |
Interest, Passion, and Enrollment | |
| |
| |
Clarity, Commitment, and Focus | |
| |
| |
Make a Splash! | |
| |
| |
All for One, One for All | |
| |
| |
Endnotes | |
| |
| |
| |
Getting Better Together | |
| |
| |
Leadership Team Member Capabilities | |
| |
| |
More Than Competencies | |
| |
| |
Intra-Team Talent Reviews | |
| |
| |
Peer Coaching | |
| |
| |
Team Assignments | |
| |
| |
Team Development Events | |
| |
| |
Endnotes | |
| |
| |
| |
Creating an Agile Organization | |
| |
| |
A Primer on Organizational Agility | |
| |
| |
What Is Organizational Agility? | |
| |
| |
Model of Organizational Agility | |
| |
| |
Focus | |
| |
| |
Resources | |
| |
| |
Performance | |
| |
| |
Five Benefits of Organizational Agility | |
| |
| |
Organizational Agility: Two Scenarios | |
| |
| |
Assessment: How Agile Is Your Organization? | |
| |
| |
Individual and Leadership Team Agility | |
| |
| |
Endnotes | |
| |
| |
| |
Leadership Team Strategies for Remaining Union-Free | |
| |
| |
10 Early Warning Signs | |
| |
| |
10 Reasons Employees Organize | |
| |
| |
12 Issues Targeted by Unions | |
| |
| |
12 Reasons for Union-Organizing Success | |
| |
| |
Be Visible and Known and Build Relationships at All Levels | |
| |
| |
Measure and Improve Your Organization's Connectivity Index | |
| |
| |
Ensure Role Clarity for Management Positions | |
| |
| |
Shore Up Management Fundamentals from Top to Bottom | |
| |
| |
Endnotes | |
| |
| |
Conclusion: A Manifesto About Love and Leadership | |
| |
| |
Will You Go for the Gold? | |
| |
| |
Executive Team Execution | |
| |
| |
The Clash of Titans: Executive Teaming | |
| |
| |
Meetings are Money | |
| |
| |
Culture is the Context and Often the Answer | |
| |
| |
They are All Moments of Truth | |
| |
| |
Getting Better Together | |
| |
| |
Creating an Agile Organization | |
| |
| |
Leadership Team Strategies for Remaining Union-Free | |
| |
| |
Endnotes | |
| |
| |
Appendix: The Leadership Team Excellence Assessment | |
| |
| |
The Leadership Team Survey | |
| |
| |
| |
How We Measure Success | |
| |
| |
| |
How We Spend Time Together | |
| |
| |
| |
How We Impact Organizational Excellence | |
| |
| |
The Leadership Team Survey with Discussion Notes | |
| |
| |
| |
How We Measure Success | |
| |
| |
| |
How We Spend Time Together | |
| |
| |
| |
How We Impact Organizational Excellence | |
| |
| |
The Leadership Team Survey as a Tool for Development | |
| |
| |
References | |
| |
| |
About the Authors | |
| |
| |
Index | |