IT Systems Management

Name: IT Systems Management
Price: 13.8 USD
Availability: InStock
ISBN: 9780137025060

ISBN-10: 0137025068

ISBN-13: 9780137025060

Edition: 2nd 2010

Authors: Rich Schiesser

List price: $64.99

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Book details

List price: $64.99
Edition: 2nd
Copyright year: 2010
Publisher: Prentice Hall PTR
Publication date: 1/28/2010
Binding: Hardcover
Pages: 608
Size: 7.25" wide x 9.25" long x 1.50" tall
Weight: 2.332
Language: English




Acquiring Executive Support



Organizing For Systems Management



Staffing For Systems Management



Customer Service



Ethics, Legislation and Outsourcing



Comparison to ITIL Processes



Availability



Performance and Tuning



Production Acceptance



Change Management



Problem Management



Storage Management



Network Management



Configuration Management



Capacity Planning



Strategic Security



Business Continuity



Facilities Management



Using Technology to Develop Robust Processes



Using Technology to Automate and Evaluate Robust Processes



Integrating Systems Management Disciplines



Special Considerations for Client-Server and Web-Enabled Applications


Appendices



Frequently Asked Questions



Summary of Definitions



Assessment Worksheets without Weighting Factors



Assessment Worksheets with Weighting Factors



Historical Perspective of Early Computers



Evolution of Computers in the 1970s and 1980s



Into and Beyond the New Millennium